I'm gonna start by saying I got this haircut from glow studios in 2024 so almost 2 years ago I wish I was able to post pictures to show how bad the haircut was they're sitting in my camera roll but won't let me post, maybe their staff has improved but honestly I received the worst haircut I've gotten in my life from this studio and unfortunately I'm still not over it like I thought I would be by now, I waited so long to leave this review because I didn't want to give it because I only went because my friend worked there at the time and I was just trying to support her work , so the first time I went I asked for a tone and cut, the color was fine for my hair but the lady cut my hair uneven it was slightly noticeably uneven I would say about 2 inches off when my hair was infront of my face, even tho that should've been enough for me not to go back for some reason I still decided to go back for another tone and cut but this time another lady, the lady I went to was super nice we talked the whole time I really did like her but as she was cutting my hair she told me to feel my hair and let her know how it felt at this moment I was pretty sure she barely cut the other side of my head of hair so then I told her it felt super uneven then she proceeded to gaslight me and her and another coworker tried to tell me half my head of hair grows thicker than the other and half my head grows more hair than the other THEY TRIED TO TELL ME THIS FOR BOTH HAIRCUTS!!! as if I don't know my head of hair for the past 20 years, she didn't fix my hair and since I was sitting down with the cape on still I couldn't see how terrible she has cut my hair until I got home, she had cut half my hair of terrible layers and forgot to cut the other half the same with layers, she had cut the layers terribly my hair became so thin, and then I had to go get my hair cut again at a different place to even it out and my hair is half as thin as it was, my hair was one of my favorite features it took my years to grow it out to my lower back and I care about it so much and I still miss it to this day, I held off of writing this review for 2 years because I really did like the staff they were nice and I told myself my hair would grow back and it'll be fine but it is still 2 years later and my hair is NOTHING of what it used to be and is still growing out from this terrible haircut I received I cried so much over my hair and I did tell my friend to tell the salon but they told me to call back but I never did because honestly no amount of apology's or store credits couldn't save my hair at that point so I left it, I still think the salon has a lot of potential the staff was very nice just unfortunately my experience shows me they are bad at cutting hair and this experience was with 2 different ladies, hopefully the salon has improved for their customers sake but unfortunately my hair had an awful experience here and it was genuinely the worst haircut I've ever gotten in my life and the worst haircut I've ever seen someone give in real life
ALSO I would love to add that I gave both stylist very detailed instructions on how to curl my hair since my hair doesn't hold curl easy I knew they would just fall out if they tried to curl my hair like another other white person hair (I have Asian and white mixed hair) I was super specific with both stylists to tell them my hair needs a lot of moose and hair spray and my hair needs to be pinned after each curl I EVEN OFFERED TO BRING MY OWN SUPPLIES AND DYSON but they told em they can do it so I didn't they listened to everything I had to say then proceeded not to do it but to give me beach waves that I didn't ask for it looks like they only know how to do one type of hair and they're not diverse with styles they seem to only know how to do white people hair and they're don't listen to instructions I was super specific and if I'm paying for a service I would like to know if it can be done right instead of wasting my time doing it wrong and that's exactly what they did, they didn't listen to any of my instructions to curl my hair instead they did what they wanted or whatever was easier for them and gave me beach waves and didn't pin my curls when I wrote like so many paragraphs before I even got there asking if they can do it, they don't listen to instructions and they only give you the type of hair they know how to do, I don't think they're very talented and I genuinely have no idea how the girl that cut my hair got her hair license, I've never been so disappointed mad and hurt from a hair salon they did a terrible job on my hair and I definitely don't ever see myself returning, I wish this buisness the best and hope they can learn and grow from this mistake so it doesn't harm other clients read more