I was looking for a stylist that was close and convenient. I know an awesome stylist in Ann Arbor…read morethat I was going to, but I just couldn't afford her any longer, so I decided to look for a more affordable alternative closer to home (Ypsilanti). I first found the salon in an online search, and I thought it looked really interesting because they use organic, natural products. Then I noticed the reviews were great, so I scheduled an appointment online. As it got closer to the date, I thought I'd check to see if there were any openings, and I was fortunate to get an appointment for the next day with Malissa. Malissa is wonderful. She first asked what I had in mind for a cut, and since I'm clueless as to what looks good on me, I asked for her opinion, which she offered and I agreed with her. I go to sit down at the hair washing station, and I noticed how COMFORTABLE it is. It's at a little higher level, so I don't feel like I have to hold myself up to keep my neck from hurting. Then, as she's washing my hair, she starts massaging my head, which felt great! We get back to the seat, and as she's cutting my hair, we chat. She is very easy to talk with, very informative on her products, the layout of her salon, etc. It was completely comfortable chatting with her. I LOVE the haircut and style she gave me. I told her how much I don't like to use product in my hair, so she styles me the way I would myself. As she turns me around to look at the back, I realize how much I love this cut. I barely had to say two words, and she figured out what looked good on me, and what I would like. I have to say, I think she's amazing. I'm looking forward to my next visit. Awesome cut at an affordable price!

I just got my first cut from Sam and it's so lovely. This was my first visit to BGS and by good…read morefortune I was matched with wonderful Sam. Couldn't be happier with her work. The phone system (in which you don't automatically get a person but rather wait for someone to call you back) is a drag. Admittedly I got a call back very quickly, but for the price I would assume/hope I could call and get a person. Small issue and wouldn't keep me from going back. What will keep me from a second visit, though, is the price. I do like my haircut and I'd probably pay to have a coffee with Sam as much as have my hair done by her, but my very basic cut/clean-up trim was $165. (I stupidly didn't ask about the cost when I made my appt - my bad). For a hole-in-the-wall Ypsilanti shop (as opposed to a salon in NYC, Chicago) this seems exorbitant for a simple trim/cut. Maybe I'm out of date, but it's out of my budget for sure. Bummer bc Sam is the best.

I moved back recently to the area and found Saloni's salon online and went for the first time. Her…read morestudio is beautiful, clean, and vibrant. She is extremely professional and thoughtful with her work and recommendations. I'm so glad I found this spot and can't wait to keep coming for years to come!

Saloni hands down provides the greatest customer service in all of Ann Arbor! She's always…read moreincredibly welcoming and does a great job with eyebrow threading every time I visit!

I've been going to Andrews to get my hair colored for a couple of years now. She is great and…read morealways game for my random whims and vague direction. I've asked her for things like "capri sun mermaid" in the past and she has never failed to execute.

Update after owner response:…read more I want to clarify a few things in response to the owner's reply, because it does not reflect what happened. The conversation that led to this situation was not started by me. While I was in the chair, the discussion had already shifted into conspiracy topics. A client then came in and brought up the Israeli prime minister and his cancer, making comments expressing happiness about it. The tone of the conversation included laughter and engagement from others around, which made it extremely uncomfortable to sit through. As a Jewish customer, I felt put in a very difficult position, especially being mid-service and unable to simply step away. The direction of the conversation is what led me to speak up and say that I'm Jewish and that I didn't agree, even though I was genuinely nervous to do so. When I said that, there was a visible shift, people were caught off guard, apologized, and said they don't hate Jews, they "just hate him." That does not change what was said or how it came across in that moment. The owner was the one cutting my hair and was part of the conversation. When I said I needed to leave, I was already overwhelmed and in a state of panic. My hair was not finished, and I had to ask for clips to be removed so I could go. I then found myself at a locked door and had to wait to be let out, which added to the distress of the situation. I do want to be clear that I did verbally express myself strongly toward the end. I'm not denying that. My reaction came after everything I had just experienced, not before. The owner's response mentions creating a safe environment and staff feeling uncomfortable. I did not create that situation, I reacted to it. I was the one sitting in the chair while this conversation was happening around me. After I spoke up, the response included references to "Jewish support groups" and comparisons between Jewish people and the queer community that felt dismissive and out of place given the context.

I want to preface this by saying I usually don't get professional massages and I've only been here…read moreonce. But my experience was amazing and I loved every minute of it! I walked into a calm, relaxing atmosphere. Once you exit the lobby area and go to the back, the lights are dim. The changing area was clean, there was a locker to put my personal belongs in, and the robe and sandals were super comfy. There was a shower and a toilet and a waiting area outside the restroom with an electric fireplace on the wall. The massage itself was super relaxing and enjoyable. The woman who did my massage spoke softly asking me what areas I'd like her to focus on and what would be included in my massage. She gave me clear direction and privacy. She was firm, and worked out a knot in my shoulder and did a full body massage. There was calming music playing softly. At the end, they gave me a cup of tea to drink while I changed. I was not rushed in the beginning or the end. I would absolutely love to come here again one day for another massage. The main thing that stops me from getting massages on a more regular basis is the cost!

Got this for a birthday gift for my wife, below is her review…read more It was really nice when I filled out the questionnaire through the iPad, asking me what kind of music, drink and lotion I like to have during this visit. I was escorted to the women's locker room and I was asked if I would like to take a shower before starting my massage session. I took my hot shower and used their toiletries (body wash, shampoo and conditioner) plus their velvety brown robe plus their black sandals. My masseuse was Eddie and he played my ocean wave music and used the white ginger lotion that I picked for my massage. Eddie was very professional and I enjoyed his 60 minutes deep tissue massage . After the massage session was over I was offered with more ginger peach hot tea and I met him at the front desk. I definitely recommend anyone to come over here to pamper themselves.

Just had a lovely first time experience at My Spa--deep tissue massage by Michael A…read more Impressed with the facility, parking, staff and the excellent quality of the massage.

I got a Groupon to MY SPA and had a very positive massage experience. Michael was very kind and…read morecourteous and listened to me when asking if I had any particular areas of the body I wanted focused on and the kind of pressure I would prefer and I felt like he tailored the massage to meet those requests. He was very professional and knowledgeable about the body and practiced effective massage techniques. The room itself was clean and at a nice temperature with a spot to place my belongs. The music was set to calming piano music at a nice volume and I was able to pick the scent in the room which was a nice touch. The bed was clean and warm. The receptionist was nice and helpful and the whole experience and set up was positive. Ample onsite parking and it's the office to the right when you enter from the parking lot.

They provide a great service every time! Rebecca is very sweet and always takes her time. My skin…read morealways comes out glowing after.

I have been going to the Wax Loft for a few years. It's easy to get an appointment and the staff…read moreis very professional and efficient. The environment is always clean and well kept.

I wish I was able to get another mani-pedi there.Closed permanently in January 2024. Great service.read more

Hands down the best salon I've ever been to. First time to this salon.. I couldn't be happier!…read moreTruly a remarkable establishment. Great environment and even better staff. Vicki absolutely slayed my nails. Thank you so very much. You rock!!

I just moved to the area and needed an aesthetician. Heidi is very knowledgeable and quite…read morepleasant. Ive done waxing with her and the most relaxing facial ever. I glad i found her. I've already had two appointments with her and look forward to my next facial.

What a lovely experience! I had my eyelashes done at Skincay in preparation for my niece's wedding…read more People teased me a little bit about the amazing transformation - my eyes looked so good. I sure enjoyed having beautiful lashes. They lasted a long time too. And, the studio is brand new. I walk by it on my way to my hairdresser and watched it get built out. It turned out beautifully. It's nice and large so you don't feel all scrunched in there. And, she has a window too. I highly recommend Skincay -- Heidi is super nice and welcoming. She does everything she can to make you comfortable. Enjoy!

Love the quality of the work here never had an issue once when I've gone, just don't be afraid to…read moretell them to slow down if they're rushing. Got exactly what I asked for and left happy, staff was friendly and shop clean.

My nails were absolutely butchered by this place. Called requesting to book a soak off of an old…read moreset of acrylics, which they confirmed. Instead of my acrylics safely being soaked and removed carefully, the nail tech used a plastic nail extension to slide between my real and fake nails to pull and pry them off. This was incredibly painful, and resulted in many layers being unnecessarily pried off of my natural nails. The nail tech also sliced into my real nail doing this, cutting me beneath my nail and making me bleed. Nothing was done or said, nothing was cleaned or replaced. In the end, I left with a cut deep beneath my nailbed, deeply damaged nails, and with a TON of polymer left on my nails and around my cuticles from this hack-job. Absolutely horrible experience. Will never be coming back, and will be warning everyone to avoid this place!!

I went to book my first appointment and was deeply disturbed by the photos they selected to put in…read moretheir gallery of wax services in sensitive areas. I 100% didn't book anything.

I really enjoyed my experience with Candy. She has the cutest at home studio, is very friendly and…read moredid a wonderful job on my spray tan. I'll definitely be using her services in the future!