Very disappointing experience -- definitely not worth $67…read more
I'm extremely disappointed with the service I received. I always get dipping powder manicures, and when the technician removed my previous manicure, she didn't use acetone. Instead, she used a fake nail to slide between my natural nail and the old product. I'm not sure if this is their usual method, but it was painful and uncomfortable.
I specifically told her that I did not want tips or fake nails because I don't like them. However, after she cut two of my natural nails too short, she had to apply tips to those two nails. This could have been avoided if she had been more careful from the beginning.
When she asked me what shape I wanted, I clearly requested almond-shaped nails. Unfortunately, the final shape did not look like almond nails at all. The design was also completely different from what I expected, and the overall result looked messy and poorly done. One of the nails with a tip was especially bad, with a noticeable uneven, bumpy surface that looked like a mountain instead of a smooth nail.
I paid $67 for this service, and the quality was nowhere near what I expected for that price. I had also requested both a manicure and a pedicure, but somehow the pedicure seemed to have been forgotten. After my manicure was finished, the technician quickly moved on to another client's pedicure. Honestly, after seeing the quality of my manicure, I was relieved that they forgot about my pedicure.
When the receptionist kindly asked if I liked my nails, I said yes, but that was my mistake. I was so frustrated and just wanted to leave as quickly as possible. I should have been honest about my experience.
I do want to point out that the receptionist was very sweet, polite, and welcoming. Unfortunately, I cannot say the same about the technician's work. I don't know her name, but I strongly believe management needs to review the quality of her work and pay closer attention to the services being provided.
I would not recommend this place based on my experience, and I will not be returning. I went in expecting a beautiful manicure and left extremely disappointed. For $67, I expected much better quality, attention to detail, and professionalism.