While most Gloria Jeans locations are perfectly fine, This establishment has very poor customer service. I typically purchase my afternoon coffee from another Gloria Jeans location everyday and frequented this location at least 3 times a week. One morning I stepped in this Gloria Jeans to deal with a work emergency (that was life or death) on the way to the Townhall trains station. Within 5 minutes, I was rudely told to leave the establishment because I had not purchased anything. I was not politely allowed to explain my situation and that I was planning to gladly purchase something on the way out, I was simply told to leave. Then I was accused of essentially free loading off their WIFI, which was untrue as I was not using their WIFI. I have since chosen to not purchase my coffee at this or any other Gloria Jean's locations again. I would suggest the Coffee Club or Starbucks near this location. read more