Worst experience ever. Jeff at Globe Travel took our information and deposit and sent us confirmations for a cruise. I found out weeks later he never put the deposit in with Royal Caribbean. Luckily we were able to get another reservation (although not what we originally wanted). He never sent us any information about anything. Luckily I had a friend traveling with us who made sure we knew about discounted excursions, drink packages, etc. Jeff never gave us a thing. Never a thank you for booking with him. Never asked if we were all set or asked how it went. WORST travel agent and agency I have EVER experienced. He completely turned us off to using an agent. Horrible. After all the mistakes he made you'd think he'd at least see how it went since I had to do it ALL myself. read more