Not one to base anything on hearsay or reviews, i decided to make an appt with this clinic since the doctors have gd reviews despite patients warning of substandard staffs. I was 1st told only Dr Girma Tefera accepts insurance covered patients, and i thought that is a gd start to know which doctor i will be seeing.
Then i was given the date 24dec and i go 'are you open on Xmas eve?', and she goes 'oh no, actually we only have slot on 21st'. i said ok, and 5sec later she said 'we are full, we can put you in on 28th', puzzled but i said ok to that too. She got my details, and ask if i like a morning or afternoon appt, i replied morning please, and then she went, we are full on 28th, over-full, we can only book you on 30th.
OMG!! That is the proverbial last straw, i told her she's really messed up as an appt taker, and i dunno what broken system she's looking at when making appointments for patients. She went on to say they are very full, and i can only think if she even understand what she is spewing all these while. She gave me the 4 diff dates, they are not dates i request bec i only ask for the earliest available. I shudder to think what pains i have to bear trying to claim the insurance after base on all the good Samaritans reviews here bec they did not want others to go through what they suffered. read more