Gail does an amazing job! I was lucky enough to find her with my first doodle 12 yrs ago in Surrey,…read moreshe moved to Langley and I drove to see her with both my doodles. Then I moved to Cultus Lake, and yes I still drive to her with my doodles and my mother's Shitzu cross. She awesome with dogs and does an amazing job and at times my boys are a mess! I would recommend her and Heads to Tails!

It took me a few groomers to find the best & Gail & her team are the BEST!!!! They take amazing…read morecare of our 100lb Standard Poodle/Hungarian sheep dog! It's a laborious job to groom our Bentley & Gail never disappoints! He comes back with a Boudalicious back hind and perfect hair length, smells great & we can even put a comb through his hair. Thank you Gail for all that you do & being so affordable for this 4-5 hour job! I highly recommend Heads to Tails for a high quality dog grooming!

My dog has been here for a long time. Last several haircuts her bum looked kind of hacked away at…read more Very uneven to the point of people commenting on it when they saw it. I didn't mention it at first but the last time I asked if they could make it more even like the rest of her bum. When I went to pick her up they said they were very offended by what I said and were unwilling to groom her anymore. Be careful what you say, I didn't know how to describe the problem and obviously they didn't like the word hacked. Terribly unprofessional and my dogs butt looks worse than ever after this last time. I have found a much better groomer now!

I got two of my cats nails cut here. The lady did a great job very quick and my cats stayed calm…read more It was a relief after I had struggled to do it myself unsuccessfully at home.

New ownership, a really nice couple, and the groomer, they were amazing. We took our…read moreSchanuzer/Beagle in and she was given the full spa treatment. She came out looking like a movie star. It was great. They were so careful and meticulous. We're coming back.

I just brought my 6 month old Himalayan for a bath and trim. It was her first time at the groomers…read moreand I was a bit anxious leaving her. The minute we walked in, we were greeted and right away felt at ease after speaking with the staff. 2 hours later, I picked up my kitten and she looks amazing. She had a few spots where I thought they have have to shave since her fur was pretty tangled but they were able to just comb the tangles out. I'm so happy I gave them a try and will definitely be going back on a regular basis.

I took my extremely long haired 10 year old cat in for a shave due to her having mats as she can't…read moretake care of her fur herself, as I have a hard time too. Our groomer, Michelle, took exceptional care with her, and Ava wasn't traumatized at all because Michelle was so gentle. The price was half that of the vet who did her complete shave last time and was worth more than I could hope. This may be a groomer that focuses on dogs, but if you need your cat helped out, it's so hard to find. I have found an absolute gem with her. Thank you for your gentle care, I will 100% be back and recommend you M Snow BTW as they were booked, they put me on a waiting list in case of cancelation, and they called when someone did cancel...great service!

A great 1st time experience for our dog!! Highly recommend!!…read more Our dog has always been a nightmare to bathe at home so I didn't think she'd cooperate at a groomer Bernese mix with thick double coat - perfect trim Thanks

I ended up buying a couple goldfish for my aquarium at home and the fish were healthy. It seems…read morelike they take care of the fish as the tanks are clean and no dead fish floating around. So far my fish are still doing well after a month. For those customers who are upset that staff would not sell a goldfish because a tank is too small - One fancy goldfish requires 20 gallons and 10 gallon for each additional goldfish is the general rule. For koi, you need even more space as they can grow even larger than the fancy goldfish. Also, many new aquarium owners do not realize that the tank needs to be cycled before fish can be introduced. Pet stores overstock fish tanks to sell the fish which many people do not realize. It is great that staff are asking customers these important questions because it is cruel to kill the fish (due to poor water conditions and improper care) because someone did not do their research and buying on impulse usually does not end up well for the pet (even if it's "just a fish"). Please do your research before buying any pet and be responsible owners!

It sucks that this is the biggest pet store and one of the very very few options to get small…read moreanimals from. Animals like hamsters, fish, birds ex are not well taken care of or in suitable spaces. The beta fish especially its just straight animal abuse. They sell a lot of products for every animal that is unsafe or just shouldn't be on the shelves. Ex: small or wire wheels, ridiculously small cages (tip: go buy a large Walmart clearance storage bin) and even some food that has possibly toxic ingredients My heart goes out to the animals who have to suffer that place hope something changes. REMINDER ALWAYS DO YOUR OWN RESEARCH ON NEEDS AND SAFE PRODUCTS FOR

Impeccably punctual, friendly and compassionate transportation. I felt my pet was in extremely good…read morehands. Thank you again!

From the owner: We provide transportation for your animal to any appointment: Vet, Animal Hospital, Groomer, Spa,…read moreDaycare facility, Dog Park or trip to the beach!! We will also pick up and deliver food upon request and have dog walkers available should you be unable to take your friend for a walk. Can also provide vacation coverage should you be unable to take your animal with you... dog/cat or other. We can also provide transportation for SMALL livestock - upon request.

BIsmark is adorable!! Thank you Jamie and Marilyn for grooming Bismark for all these years. He's…read moregetting old, but we still love him and you treat him so kindly and make him look so great! :) Thank you for caring.

I have been taking my 2.5 year old bichpoo to Paws since she was a puppy. They are so great with…read moreher. She always comes out happy & not at all stressed about her experience. They don't kennel the dogs, they let them run around together which is sort of like a combined little play date in there (at least with the small dogs). My only wish is that they didn't shave so short every time. It is good in that I don't have to worry about dematting/brushing for weeks after our visit, but i do wish they offered a scissor cut.

New Owner 'Cat' is super great with all my dogs. The place had fallen behind in age but Cat has new…read morekennels and will be adding her wonderful touch to making it fresh and new.... Very exciting! She has a great interaction each fur baby.

They did a wonderful job of giving our cockapoo the best haircut and nail clip and that was a feat…read moregiven how matted she was from several months of winter fur growth. She was calm and well taken care of. The staff at K9 Design are warm and do a great job!

This breeder is a gift from G-d! I have had 5 deeply loved dogs over the years bred by Kristy…read more I met Kristy many years ago when I took my beloved Shih Tzu Daisy to her for grooming. BTW...She was and still is the absolute best small breed groomer in the Lower Mainland. Anyways, at the time we met back in the early 90's, she was just starting out as a Yorkie Breeder, and her goal was to be among the best Yorkshire Terrier show quality Breeders in North America. She researched tirelessly, she did everything right in terms of being a bonafide Breeder, (not a backyard Breeder) and went to extreme financial lengths, and still does, to show her dogs in the best shows all over the world. Only a Breeder of Champions can develop a reputation as a serious champion show Breeder of exceptional quality dogs among other show Breeders, and the dog show world is extremely difficult to penetrate in terms of being taken seriously and regarded as a credible show breeder. It takes years and years of dedication, effort, incredible hard work and extreme amounts of money. However, Kristy understood that without that reputation and acceptance, she would be nothing more than a backyard breeder, and that was out of the question. She maintained a busy grooming business 7 days a week, in order to fund her HUGE expenses, which include outrageously high veterinary bills, show expenses, handler costs, supplies etc etc., and on top of that, she regularly rescues dogs from bad breeders, most with serious genetic health issues. So, for those who balk at the high cost of a show quality puppy, and think that all Breeders are "in it for the money", WRONG! A backyard Breeder is in it for the money, Kristy is in it for the love, dedication, devotion and preservation of the breeds she is involved with. You know, many small dog breeds need cesarian sections to give birth, and the cost of that is outrageous! A simple spay costs $1500 now, so trust me, the $4,000 price for a show quality Yorkie, for example may sound high to those who don't understand the true cost of quality breeding, but after all the vet checks, shots, Stud fees, supplies, CKC admin costs, (papers etc.) trust me, the profit margin is borderline "loss" when all is said and done. All of Kristy's puppies are well cared for in her home, and are even paper trained before leaving. I leave you with this...Without people like Kristy, those breeds would be extinct due to genetic damage and pain and suffering caused by backyard breeders.

*WARNING - BEFORE PUTTING IN A DEPOSIT WITH KRISTY FOR A PUPPY.*…read more She insists on a nonrefundable $500 deposit, and she means it under *ALL* circumstances. We waited 6 months on her waiting list, only to find out that 2 litters of puppies had died! Due to the highly unusual circumstance, and some doubts about the health of the dogs, we asked for our deposit back. She refused and told us to wait for the next litter (which would have been 9 months). We didn't even know how many puppies died under her supervision, or how they died! We decided she was unreliable, since we could not be sure the next litter would even survive. We searched for other breeders and even got a puppy from one, Kristy still refused to give us the $500 back. She is also difficult to communicate with, and said I was "threatening" and "blackmailing" her for saying I was going to write a negative review. She will probably reply to this review trying to play the victim, even though she's the one who's $500 richer. Save your time and money, she's not worth the stress, there are plenty of reliable breeders out there who will refund your deposit if anything happens to the puppy that they are selling you.