Myself and my wife went into the dealership and the first thing I noticed was that the parking lot…read morewas completely empty on a Saturday. First red flag. We walked in and wasn't even greeted by anyone. After about 10 mins some older lady walked up to us and asked if she could help us. I was looking at a CVO and she said the price was reduced to 45000. Maybe she didn't realize that the brand new one I just looked at was 45000 and this one was 2 years old. 2nd red flag. We didn't stick around for a 3rd one. We will stick with Cowboy Harley in Beaumont, Texas. This place in Lake Charles sucks !!!!

We were on a road trip to visit family on Memorial Day weekend when my uncle called and asked me to…read moretry and find a part on the way, if I could. I was driving, my wife started looking up places that might have it. Basically everywhere we called could get it, but days after we'd be back home. So I didn't have much hope when we called Harley Davidson of lake Charles - I figured it'd end up being another "we can get it in on Wednesday" and I'd end up telling my uncle "Well, we tried ...". They surprised me by having the part, and I said "We're on the road, it's going to be another 2 or 3 hours until we get to you". Two and a half hours later we got there and they had the part sitting ready for me to pick up and pay for. I don't expect they'd always have any random part anyone would need, I figure they probably sometimes will have it and sometimes have to order like any place would - but on that day, for the part I needed, they had it, and that was fantastic.

Quality. Great value for money. Timely service. Would definitely recommend and will call for…read moreservice when needed

Elite Towing will get your vehicle where it needs to go -- but expect to pay up to 3x the normal…read morerate. My 40-mile tow bill for a 24' Class C RV (under 12,000 lbs) came to $1,560. They produced a transcript showing they told me the cost upfront, but it felt engineered to protect them, not me. Even though I specifically asked the drivers to air up my new Michelin Agilis tires, they didn't. Later they claimed the tires were in poor condition -- completely false. Tires purchased in Nov. 2024 with fewer than 3,000 miles on them. They disconnected the driveshaft (which is necessary on my rig) but didn't reinstall it. Instead, they shoved it inside my RV door so I had to move it just to get inside. When I called to question this, I was told they're "not mechanics" and sounded very dismissive -- frankly, I got the impression they thought I wouldn't push back because I'm a woman. They also only accept credit cards and charge a 4% fee, refusing other payment options. My invoice showed 5 x $300 = $1,500 (plus fee), but the time of service was only 3.5 hours. They wouldn't give an invoice unless I requested it, claiming their payment processor "just doesn't do that." When they did produce an invoice, it showed my signature on the bottom, which was taken from the in-field process of payment sent in a text form that was required for the credit card payment. When I asked about using a smaller truck (my rig is far lighter than a semi), I was told only their heavy wrecker would work. They stood by everything, never acknowledging any overcharge or inadequate service. If you use them, get everything in writing, expect a very high bill, and don't expect customer service or fair consideration after they have your money.

Traveling from Arizona through 10 states and the transmission was acting strange. Called and Dan…read moresaid to bring it in to look it over. Dan was able to service it at reasonable price and was up and running in less than 2 hours. Working great! Thank you.

Oh my God! what a great 6 weeks anniversary gift! thanks to Dan and his crew!!…read moreScott Raymond

I was traveling to Houston and had a blowout in Lake Charles. I did not feel comfortable driving on…read moremy spare and needed a tire badly. I drove to a popular national tire store, but they were closing soon and would not assist. Fortunately Pumpelly was across the street. I called and spoke to Chris Best, the Store Manager. He waited for me and had my tire changed immediately, and I was able to get back on the interstate. Thanks, Chris. You're the "best"!

10 out of 10 rating. Went in for front end alignment. Brad, very nice, knowledgeable young man,…read moretold me after checking it out that he could not align it due to a new strut problem put on at another small shop to give them some business. Pumpelly, whom I had used for tires and repairs on 3 vehicles from 1977 to 1987 before I moved away, have always been honest owners and mechanics, did not charge me one penny. Many shops would have charged a diagnostic fee. They will keep my business now that I am back home with 2 vehicles.

Top notch service. they know the towing in southwest Louisiana. on time and a more than fair price…read more Very easy to work with and responded to emails and and phone calls.

ALL ABOUT TOWING, LLC in Lake Charles, provided a great experience for me and my husband on Monday…read more25th September 2023. The staff was efficient, cost-effective, and professional. I can't say enough good things about them. They were open, honest, and reliable. They were available when no one else was, but they didn't take advantage of that. They were also much cheaper than their competition. I highly recommend ALL ABOUT TOWING, LLC, Lake Charles, to all my friends and family. We seldom write reviews, but we felt a responsibility to share our positive experience to balance out the previous 1-star customer review. Our experience was the polar opposite of theirs. I would like to emphasize the fact that nothing in life is free. No company, in their right mind, would release a vehicle until their services were paid for, whether by insurance or out-of-pocket. We had cash on hand, but if our insurance was paying, we'd have expected to wait for said payment before the release of our vehicle. I trust that other discerning readers will read between-the-lines, knowing how business in America is done. If you need a tow, give ALL ABOUT TOWING, LLC, Lake Charles, a call. You won't be disappointed. Thanks, ALL ABOUT TOWING, LLC, Lake Charles! Sincerely, Alan & Andrea Ball

I recently had my Cadillac XT5 serviced at Navarre Cadillac and they exceeded my expectations on…read moreevery level. Let me tell you -- my 8:00 AM appointment was just that... an appointment. By 8:30 I received a text with a link that broke down exactly what was wrong with my vehicle, what each repair would cost, and allowed me to select which repairs I wanted done and approve them right from my phone. Convenient, transparent, and completely stress-free. My vehicle was repaired in a timely manner, and my service representative Chance Shoemake was responsive and on top of things the entire time my car was in their care. I never had to chase anyone down for an update -- he stayed in communication the whole way through. Navarre Cadillac has earned my loyalty and my referrals. I will absolutely be back, and I am recommending them to everyone. This is how a service department is supposed to operate!

These guys were perfectly positioned to help me out. I live in nearby Texas but I work in Louisiana…read moreand I can't get to a service center at home in time. Right near our parking lot, they have a night drop for keys so I left my truck for an alignment, tire rotation and oil change and it was ready for me to pick up right after work. Service was awesome and my truck drives so much better. The technician listened to what I had to say so I could provide information to fix the issue on the first try. Could not be happier

Do not go here!!! We had an issue with our tires after driving on I-10 and wanted to get all four…read moreof our tires replaced. The man knowing we were in need, tried to up-charge us 1100 for 4 new tires. We called the nearest discount tire 14 minutes away and the same 4 tires were priced around 740. If you can make it to another tire shop please do so because if you're in need, they will take advantage of your problem.

I've dealt with LC Toyota's service department but this week was the first time I had to have a…read moremajor repair on my vehicle. I was totally nervous using a dealership's service department, because Dodge messed me up bad. (I had a dodge years ago, but I have a Toyota now.) Toyota in Lake Charles took my car in quickly the other day and was so kind and courteous. They even charged less than originally quoted. That makes me feel better ...like they won't charge for extra stuff or try to find more wrong just to make more money. My car came back today in great shape and I'm glad. I will continue to use this service department.

I am looking for me a cheap dealership! I am looking for my son a job on his car that he got from…read moremy momma!! Thank you very much!!