1. Global Glass

0

Douglasville, GA

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Response time

6 hours

Response rate

100%

Services - Global Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

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Recommended Reviews - Global Glass

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Excellent Job
Lynell C.

Excellent Customer Service. GOOD price....He was done in 30 mins. I highly recommend this company

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5 years ago

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1 month ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

5 stars, he arrived on time and did a great job. He even vacumed my interior. Thumbs up

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2 years ago

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5 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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Ask the Community - Global Glass

Review Highlights - Global Glass

“I HIGHLY recommend calling Leon and Global Glass as they are reasonable, professional and easy to work with.”

Mentioned in 8 reviews

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H&A Mobile Auto Glass & Calibration

H&A Mobile Auto Glass & Calibration

(656 reviews)

Downtown

After jumping through hoops with my insurance to get my claim approved for the OEM windshield…read morereplacement, they came out the very next day and replaced my windshield. They were able to complete the service within an hour. I'm glad Jesse reminded me about the potential issues if I had gone with Safelite's aftermarket windshield for my vehicle. I used Safelite on my previous vehicle many years ago, and you could tell it was an aftermarket windshield. I see now why it was affordable to pay cash without filing a claim. It was a Toyota Camry, so I didn't really care. Now that I have a luxury vehicle, you can't use aftermarket parts for everything. Thanks again to H&A for the excellent service. I will definitely recommend you if any of my friends or neighbors need their windshield replaced.

I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

Gerber Collision & Glass

Gerber Collision & Glass

(15 reviews)

I had a minor fender bender. Even though I live in Dallas, GA, a relative highly recommended Gerber…read morein Douglasville, GA. so, I took it there. The folks at Gerber treated me to great customer service. I knew my car was being taken care of too. They told me how long it would take to repair it and it was finished a day earlier. The night I picked up my car, Steve (I think he was shop manager or something) walked us through what they had done with the car. Ashley told me all the insurance stuff was taken care of and gave me coupons for future service (one was for a windshield repair, which I thought was worth hanging on to.) They both walked me out to make sure I was happy with the work. It's been a while since I've experienced that level of customer service. It was worth the extra miles to take my car there. Thanks Gerber!!

I was recently in an accident and directed to Gerber Collision in Douglasville for repairs…read more Unfortunately, my experience was far from positive. Communication throughout the process was poor -- I had to chase updates and felt left in the dark more than once. But the real issue came when I picked up my 4Runner. The damage was to the rear bumper, and I immediately noticed the rear hatch would no longer stay open. When I brought it to their attention, I was told they hadn't touched the hatch. But there were absolutely no issues with it when I dropped the vehicle off. They chalked it up to coincidence, refused to take any responsibility, and were very dismissive. There are plenty of body shops out there -- I'd recommend shopping around.

Safelite

Safelite

(59 reviews)

Knew what they were doing. Did a great job replacing my Honda windshield. I would recommend.read more

I thought maybe it was just a bunch of Karen's hating this store. I was wrong. I downloaded yelp…read moresimply to trash this place. Let's go through my experience. Today is Tuesday April 7th. Last week Thursday I made the appointment for warranty replacement due to stress fractures on the glue line that have now spread like crazy. They canceled it. I rescheduled it as a non warranty appointment and they canceled it again. So this time I try calling but guess what it gets sent to some distant IT center in India. With zero way of talking to someone in the store. So I just say screw it and pay the $600 something out of pocket ahead of time. It wasn't canceled BUT they scheduled me for Friday The next day... Something felt wrong so I called again and waited forever to speak to someone. They said my glass wouldn't even arrive to the store until Saturday. So they rescheduled me to today Tuesday the 7th. For 7am. Weird part is I got a text saying my service for the 7th was started and completed in less than a minute. On Friday (if your lost Friday is not Tuesday the 7th)... so I call again and they assure me nothing is wrong. But when I called the line the automated system said I don't have an appointment associated with my phone number. Anyway I get here at 6:50am and guess what... they don't open till 8am. So I'm sitting in the parking lot waiting past my appointment time after I just drove 30 minutes at the crack of dawn for this. And it's going to interfere with work. So regardless of if they replace my glass perfectly and there are zero issues, which from all the terrible reviews seems unlikely, this will still have been a terrible multi day experience. Never using this company again I'd rather have Chris fix show me how to do it in my driveway. EDIT: I walk in at 7:53 the lights didn't come on in the lobby nor was the door unlocked until about 7:30. I walk in and they said they saw me in my car outside waiting and no one thought o come get me. Then told me they were not able to do my glass unless I left it with them. I'm 45 minutes away from home roughly. Dude straight up lied to my face and said they unlocked the door at 7. I walked up at 6:50, 7, 7:10, and 7:20 trying to enter. So lying employees, terrible scheduling, canceling warranty appointments so they don't lose money and very much overpriced to begin with. This place can fall off a cliff and society would be a better place for it. UPDATE: April 19th my 3-5 business days refund never came so I had to dispute with navy federal. I hate this company with a fiery passion. I've never disputed a charge in my life. But lord this was so fun to do.

Global Glass - autoglass - Updated October 2026

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