Awesome job by a very patient, knowledgeable mechanic. Answered my millions of questions...Fair…read moreprice, prompt service and a job well done. I will use for next job.

Jake is a great mechanic and very trustworthy. I used him to help me inspect and purchase a used…read morecar in Nashville while never leaving Tampa. I trusted him enough to send him money to buy a vehicle, get it up an running and have it shipped to me. I would trust him with any of my vehicles.

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

Fantastic service!! Called and scheduled a oil change. In and out within 30 min. While this may not…read morebe the typical time frame, depends on how busy they are like any other place, they accommodated me. I greatly appreciate you all there! I will be back with my other vehicles.

I've been here twice, so I'm basing my review on both visits. Both times I've been the line had…read morebeen very long, but seems to move by kind of quickly. I maybe waited 15-20 minutes both times. The initial inspection however doesn't take long at at. My review is low because during both visits the staff was rude. It's so loud in there that they expect you to hear them from a distance, then get mad when you don't. They are very snappy which I understand they want to get done quickly and get you moving but it's not necessary.

It took me 40 minutes from the beginning of the line to the exit (TODAY). Today was my 3rd visit. I…read morefailed the first time because of a dirty intake manifold valve. I failed the second time because my codes hadn't reset yet. After the dealership cleaned the valve, they told me to wait 4 days to take it back so that the codes could reset. I think the general misconception is that if you drive your car for a certain amount of miles or time, the codes reset automatically. I learned from this experience that each vehicle is different when it comes to reseting the codes. I suggest looking in your owner's manual or googling your make, model and "reset codes." For me, I had to make sure the gas tank was about 3/4 full, drive for 20 minutes between 50-60 mph, drive for 10 minutes at 20-30 mph and push the accelerator (in park) at 2000 rpm until the temperature gauge is at 1/3. The employees here are nice enough, but having to go through emissions testing just straight up sucks. As another reviewer mentioned, nobody really wants to be here. That's so true. Since emissions testing is inevitable, I suppose this location is good. It's the only one I've been to so far. Just be prepared to wait a while. (I came at the end of the month which probably didn't help.)

I asked On Call to inspect my car, and the gentleman who answered the phone spent a great deal of…read moretime with me explaining the process and some other relevant information I needed to help me with my decision. they arranged the inspection, made it happen, communicated with the dealership, and provided it to me promptly. the owner read the report to me, gave me a full run down, and made me feel great that I had used them. i would highly recommend them.

I am in San Diego, CA, and hired On Call Inspections to do an inspection on a vehicle I was…read morepurchasing from a dealership in Miami, FL. The initial communication with Brett was great, and an inspection was scheduled. I also paid an additional $30 to have the inspector give me a call to discuss the report after it was complete. The inspection took place as scheduled, and I received the report the following day. I would have rated On Call at 4 stars, but here is why I am only giving 3: After the inspection was completed, I never received the phone call from the inspector. I waited 2 days to be safe, and then I attempted to call On Call back. I was never able to get through. I kept getting voicemail, followed by a message saying the voicemail box was full. This went on for several days. I filed a dispute with my credit card company, hoping that would perhaps get their attention. I continued calling, and finally, 7 days after the inspection, I was able to reach Brett again. He told me they had been having some technical issues with their phone system. OK, fine, but that doesn't excuse why they also didn't answer the multitude of emails I sent. In any case, Brett said he'd have the inspector reach out to me. At that point, I canceled my dispute with the credit card company. 2 days later, I still hadn't heard from the inspector. I contacted the dealership, and my salesman had the inspector's phone number. I ended up calling him myself, and was able to talk to him about the report and get some questions answered. In the end, everything worked out, and i ended up purchasing the car. However, I was not too thrilled with the lack of communication after the inspection, nor the fact that I had to hunt down the inspector's phone number and call him myself, rather than him calling me, as I had paid for. That part was a little bit disappointing. However, the inspection itself was thorough and well-done, and despite my experience this time, I would consider using On Call Inspections again if the need arose.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service

Owner (Frank) scammed me - avoid at all costs…read more - I came in to get my front light fixed + get a full car ASE inspection so I could drive for Lyft - Frank claimed he could get me the needed inspection + fix my light - total came out to around $200 - front light was still broken after I got my car back - I don't think he did the full inspection at all if the front light detail was missed and I didn't receive proper paperwork for the needed ASE inspection (which means he just wanted to upcharge me on a full inspection) - I called later to dispute, but Frank claimed I never mentioned the needed ASE paperwork Never going here again. I'm assuming Frank is gonna respond to this to make his business look good

Great mechanics. Honest people. I take all my cars there for everything from an oil change to a…read morebelt needing replaced. Great work done here.

Had a major issue with my 2013 F-150 I took it to Big Springs on Two different times. The first…read moretime the mechanics called me numerous times to update me and make suggestions to aid in diagnosing the matter. They were honest and expressed the desire to cure the problem not treat symptoms. I was able to get my truck to replicate the code and after taking it back the mechanics again kept me informed and even called Ford to see about them doing warranty work. I dont know to many shops that want to save customers money! I trusted them to do the job and they exceeded my expectation. They did it at an extremely fair price and prompt service! Being in Law Enforcement Trust and Integrity is all we have! Same goes with business! You guys at Big Springs Garage have that and a customer for life!

The staff was very kind and reasonable. They explained everything when I had questions. Highly…read morerecommend !! The service was awesome ! Thank you Big Springs Garage staff!!!!

Todd's Car Team is awesome. They do good honest work at food prices, and are open and transparent…read moreabout everything. They're who I use for all my car maintenance.

This was the first time we'd bought a car from Todd. We got a great deal. He explained everything…read moregood and bad (nothing bad). The complete history. We love the car. It's immaculate. He showed us all of the services he'd done. They even put new struts, shocks and tires. Beautiful detail. It's like a new car but cost no more than we would have paid for the same car at another place where a substandard car was bought from an auction with a quick detail. We'll own this car for years. They have a free one year complete warranty, which is unheard of with a used car like ours. Our neighbors have bought several cars. It's a business Todd built from the ground up. The shop is immaculate. They service cars as well. A great guy. Honest. Can't recommend this dealer enough. I thought there were only 8 Yelp reviews but a lot are hidden. It's more like 80 5 star reviews. My husband and I are really happy with our car.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.