When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

I cannot express how grateful I am for City of Oaks Cremation during the most devastating time of…read moremy life. My 31-year-old son unexpectedly passed away, and from the very first phone call with Olivia, I felt a sense of comfort and care that I truly needed. Her gentle voice, compassion, and patience meant more to me than words can describe. She took the time to explain everything clearly and never made me feel rushed or overwhelmed. From beginning to end, she handled every detail with such kindness and professionalism, making an unbearable situation just a little bit easier to get through. The team did an absolutely beautiful job preparing my son for the family viewing--he looked peaceful, and that is something I will carry with me forever. I also had the honor of meeting the owner, Edward, who was incredibly kind and comforting. You can truly feel that this is not just a business, but people who genuinely care. I will never forget the compassion they showed my family. I highly recommend City of Oaks Cremation to anyone in need of their services.

Excellent And curious Service. Thank you for all you do. Staff are very helpful. you are needed and…read morewelcomed in our community.

My family and I had a wonderful experience planning the homegoing service for my sister. CJ…read morewalked us through each step with grace a d patience. We asked a multitude of questions and sometimes the same question several times and he would gracefully answer as if ot was the first time. I found Carlton Gray Funeral Home employees to equally as professional and empathetic to our calls , emails and last minute requests. I would highly recommend their services and facility. The location has ample parking, beautiful spacious chapel and impressive building overall. The secretary Ms. Wanda was so kind and courteous, return calls promptly and directed us to appropriate personnel. I want to also recognize Taylor who created the amazing pictorial tribute through countless emails we were able to edit, review and update seamlessly. Carlton Gray Funeral Services guided us the entire journey from arrangements of bring sister from another state to thoughtfully laying her to rest. We thank you for your kindness, empathy, professionalism and grace. -TammieB.

Well, no one wants to have to review a funeral home. However, it is a part of life that cannot be…read moreavoided. When you've lost a loved one, you want the process to be as painless as possible. I observed the planning and execution of a loved one's home going recently, and I have to say Carlton Gray's services were impressive. I felt that from beginning to end, the staff made everything easy to understand and seamless. The were very professional and timely. Everything turned out as planned, and the compassion that the staff showed was much appreciated. Thank you to Carlton Gray for taking care of my family as if it were your own.

Every aspect was covered and handled in a Professional manner…read more Jessica was just fantastic in Leading me thru the process and what they would do for my daughter. Every request I ask for or needed was addressed by Jessica, Chris, and Tonya !!!!! I "HIGHLY" recommend their services.

The worst! They tried to bribe me to leave a good review!…read more To me, they are unethical, shady, irresponsible and shameful. They told different stories on actually cremating the mementos to be cremated with our loved one, and then when I said I was going to leave honest reviews about them, they offered to give me my money back if I removed the negative reviews. Look on their other reviews on different sites for examples of dishonest dealings, one review said a wedding ring of the deceased was removed by an employee and the police tracked it down to a pawn shop. Be warned about this business. You owe your loved ones better.

Very unprofessional directors. After our daughter's passing the would not return phone calls. Had…read moreto drive there to schedule a meeting to discuss the death certificate and select an urn. Was contacted by the Funeral Home Manager, Ryan. I explained to Ryan that I had just lost my child. I was very emotional as was hoping that I wouldn't have any additional stress to deal with. As with all businesses things fall through the cracks. Ryan called me and was very apologetic knowing that it is hard to lose a child. Bright Funeral Home was very gracious and all my needs were fulfilled.

We have used Bright's for years, my dad, papa, granny, uncle, great grandfather and more. I can…read moretell the Brights have sold out. Since the 1st encounter with Nicole I have felt rushed and only talking about money. 1st encounter we asked for a moment and she followed us into the room and tried to stand their while we were talking we had to ask her to leave the room. We had already said something to Tommy and she seemed better last night until at the wake she interrupted us to have us sign another document that could have been done when we got there or after. She seems to have a fake demeanor and just how she speaks to family it seems condescending. When they dropped the stand and chairs off at the house not one word was spoken by her or the gentleman helping her. They make you fill out the obituary on your own instead of asking infor to do it. I have been to several services in the last 2 years and the funeral home didn't rush you or make you fill your own stuff out. Then today it was just rush rush rush and when the service at the chapel was over we waited 20 mins for the cop to arrive (I know they can't control the cops). But while we were waiting no one seemed to know what was going on this one didn't know where they were going another one had to get her phone how can they not know where the hell they are going?!?! When we got to the grave side they hadn't even had the service and she was asking do you want to stay for the casket to be lowered. I have NEVER at any funeral that I've been to been asked or seen that. I said yes. They didn't even wait for friends to leave and started lowering the casket then proceeded to have the dirt truck pull up getting ready to unload it. I didn't say we wanted to see dirt put on her and they tried to say we requested it. Who would request that!!! Why do you not at least let the family speak to the guests before doing that. When Tommy and Randy ran things it was nothing like this. For my dad's and papas we stood around talking and they didn't rush anyone they said take your time. Family could talk to people who attended before being rushed out of the cemetery because they want to leave. So unprofessional, with EVERYTHING. I do not recommend any one use them. I have no words for how I feel I am ashamed that I picked them for the amount of money they charged and how this was done is terrible. I already had to deal with the sudden loss and to be rushed is unreal. I would advise anyone to use someone else. I've heard Lancaster's is good. As for me and my family and friends we will never use Bright's funeral home again. I will make sure to let everyone I know or meet know how this place is now. After I called and left a message for Betty Bright to call me back, the manager Brian called me, he said it is normal to ask family at graveside what they want to watch. I thought a funeral was planned out from start to finish why was this not discussed all he could say was I am sorry we didn't meet your expectations. I told him I would be talking to Betty, Randy and Tommy.

Triangle Memorial Cremation & Funeral Services is located in Durham but is able to service the…read moreTriangle area & beyond. They provide pre-planning, cremation, funeral & grief services. The founder is licensed, experienced, educated, kind, & cares about serving people. Mr. Boyd was able to assist me with arrangements during the loss of a loved one. Triangle Memorial has a large facility that is able to be utilized for funeral & memorial services including but not limited to a large sanctuary, reception hall, children's lounge, & live streaming. Check them out to assist you with a variety of services that can be provided during the most challenging times.

Stephen Boyd and his team are AMAZING!!! my mom passed back in October and they literally made it…read moresuch a stress free process. Answered any questions honestly and openly. They took care of my family with such care and love!! thank you guys so much!!!

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

They prefer to play games rather than provide their overpriced services. No understanding for the…read moregrieving family, just gibberish. You'd be better off just GRABBING A SHOVEL.

The woderful staff at Renaissance handled all the arrangements when I lost my mother in 2023 and my…read morefather in 2025. Caring, sympathetic, professional guidance for me as I made difficult decisions. I won't go anywhere else when the need arises again. Lisa Piratzky

When you are having the very worst day of your life, then you want to make sure you have…read moreRenaissance's number. We were at a complete loss this morning when my father passed this morning and this place was recommended. We called them from the beginning they immediately showed professionalism and kindness. When Mark first showed up he was so kind and made us as comfortable as possible in this situation. When we showed up for our appointment we met Heather who shared our grief and was so very patient and kind and walked us entirely thru a painful process. They go over everything without trying to sell you something. They treat you humanely and offer an Eco-Green burial option. When my time comes I know I can count on Renaissance to help with my burial service.