I never thought about the need for a funeral home until my husband died suddenly. I knew I…read morepreferred to use a local Chapel Hill company and am so glad I chose Walker's. I dreaded going there for the first time, but was immediately put at ease. Timothy met me, sat down with me and explained everything. Although I arrived with a rough draft of the obituary, Timothy helped me finalize it and select a photo. He explained about the cremation process, explained the various urns. I opted for the compostable one, as I am planning to spread the ashes. I asked about the certified Death Certificate. Timothy was very helpful. I was ready to purchase 10+, but he advised that 5 would probably be more than sufficient and if I needed add'l ones, just phone Walker's and they will order them. It turns out he was correct--5 has been plenty. He did not try to oversell in any way. He was very respectful of the grieving process. When I returned to collect the "cremains", I again was assisted by wonderful staff who helped make a sad event not quite so sad. I highly recommend Walker's Chapel Hill. They show compassion and respect and assist throughout the process.

Good service and communication from the team there in dealing with our family. Services were as…read morerequested and for the value we expected. We would recommend Walker's services for any family's needs.

As with most deaths, our family was not prepared for all the details that go into providing a send…read moreoff for a loved one with the dignity and respect they deserve. As a veteran, we had trouble getting information from the VA and after days of calls, Holloway took over that process and suddenly everything was easier. Holloway communicated with us throughout the process (and called us so we never had to chase info from them) and we always knew exactly where we were in the process. This was so important to us as we were coordinating many details for family. I can't express how comforting they were. We chose to purchase a casket online and have it shipped to the funeral home and there was no pressure to buy from them. They coordinated the delivery, called to let us know when it arrived, and allowed us to inspect it to ensure all was right. Many things were difficult during this time but Holloway was one of the few bright spots and we'll be forever grateful.

If you can use another funeral home do so! It's hard writing…read morethis review, but my family has been given so many issues on top of the heartache that we had when a family member passed away. When we contacted the business we dealt with 3+ people regarding the service which made it very difficult to communicate and ensure everything was taken care of properly. We had to basically start over with each new person and explain the situation over and over again which created confusion on the price and service. They promised to place a grave marker at the gravesite, but we still do not have one 4 months later! When we called the business the attendant acted like it was our fault and tried to make it seem like we didn't pay for the grave marker. Now the only way we can remember where the grave is located by a picture we took with our cell phone and it being one of the only grave sites without a marker (even though the attendant at the funeral home said the cemetery removes grave markers ). As I said before, for your own sake, use another funeral home. (Who will respect your loved one enough to put a grave marker by the grave as promised)

Very professional and of great service to the Jewish community. A deep respect for Jewish customs,…read moreand very supportive of mourners. Hudson was very helpful at a time of profound sorrow for us.

From the owner: Funeral Servicesread more

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

They prefer to play games rather than provide their overpriced services. No understanding for the…read moregrieving family, just gibberish. You'd be better off just GRABBING A SHOVEL.

When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

I can't begin to thank the staff of Knotts Funeral Service enough for their sensitivity,…read moreprofessionalism, and general overall friendliness during this painful period in my life. I had to fly out from California after my brother died in late March. Heather, over at the Crisis Center of the Chapel Hill Police Department, kindly provided me with a list of funeral homes. While everyone was professional, they were also almost twice as much as Knotts. And while I know it might appear unseemly to some to consider costs when it comes to planning the death of a loved one, it was less about the cost of cremating my brother than the way cremation was presented. Each person I spoke with at Knotts took their time with me. I never felt rushed nor did I feel like I was just a potential sale (as I did at a few of the others). While I will probably not need their services again, I can't recommend them highly enough. They are a small, family-owned business and it showed in every aspect of the process. Thanks, everyone. You made the pain a little more bearable for me and I hope others read this review and take my advice and use your services.

On behalf of the Sanders/ Kirby Family we would like to commend Knotts Funeral Service on the…read more"Excellent " service provided for my sister Florine Kirby Sanders. Everything was perfect, Our family is grateful for everything that was done. May God continue to bless your establishment.

When my husband went under hospice care my son looked for a funeral home that would help coordinate…read morean Arlington burial. I called Renaissance and they answered all my questions and I gave them all my information. My husband passed away the next morning. They immediately reacted and were so sensitive and caring Keri took care of contacting Arlington with his paperwork and kept me up to date on the scheduling process from beginning when his actual internment occurred. When I arrived at Arlington for the ceremony Keri was there with her assistant to make sure my husband was properly turned over to Arlington's care She even shared some pictures she was able to take. Follow up calls to see how I was doing were greatly appreciated If you have a veteran and you would like to have burial in a national cemetery, I highly recommend this team. Their experience and compassion were comforting during a very difficult time

The woderful staff at Renaissance handled all the arrangements when I lost my mother in 2023 and my…read morefather in 2025. Caring, sympathetic, professional guidance for me as I made difficult decisions. I won't go anywhere else when the need arises again. Lisa Piratzky

Every aspect was covered and handled in a Professional manner…read more Jessica was just fantastic in Leading me thru the process and what they would do for my daughter. Every request I ask for or needed was addressed by Jessica, Chris, and Tonya !!!!! I "HIGHLY" recommend their services.

I highly recommend them. They were very accommodating and respectful throughout this process.read more