I never thought about the need for a funeral home until my husband died suddenly. I knew I…read morepreferred to use a local Chapel Hill company and am so glad I chose Walker's. I dreaded going there for the first time, but was immediately put at ease. Timothy met me, sat down with me and explained everything. Although I arrived with a rough draft of the obituary, Timothy helped me finalize it and select a photo. He explained about the cremation process, explained the various urns. I opted for the compostable one, as I am planning to spread the ashes. I asked about the certified Death Certificate. Timothy was very helpful. I was ready to purchase 10+, but he advised that 5 would probably be more than sufficient and if I needed add'l ones, just phone Walker's and they will order them. It turns out he was correct--5 has been plenty. He did not try to oversell in any way. He was very respectful of the grieving process. When I returned to collect the "cremains", I again was assisted by wonderful staff who helped make a sad event not quite so sad. I highly recommend Walker's Chapel Hill. They show compassion and respect and assist throughout the process.

Good service and communication from the team there in dealing with our family. Services were as…read morerequested and for the value we expected. We would recommend Walker's services for any family's needs.

As with most deaths, our family was not prepared for all the details that go into providing a send…read moreoff for a loved one with the dignity and respect they deserve. As a veteran, we had trouble getting information from the VA and after days of calls, Holloway took over that process and suddenly everything was easier. Holloway communicated with us throughout the process (and called us so we never had to chase info from them) and we always knew exactly where we were in the process. This was so important to us as we were coordinating many details for family. I can't express how comforting they were. We chose to purchase a casket online and have it shipped to the funeral home and there was no pressure to buy from them. They coordinated the delivery, called to let us know when it arrived, and allowed us to inspect it to ensure all was right. Many things were difficult during this time but Holloway was one of the few bright spots and we'll be forever grateful.

If you can use another funeral home do so! It's hard writing…read morethis review, but my family has been given so many issues on top of the heartache that we had when a family member passed away. When we contacted the business we dealt with 3+ people regarding the service which made it very difficult to communicate and ensure everything was taken care of properly. We had to basically start over with each new person and explain the situation over and over again which created confusion on the price and service. They promised to place a grave marker at the gravesite, but we still do not have one 4 months later! When we called the business the attendant acted like it was our fault and tried to make it seem like we didn't pay for the grave marker. Now the only way we can remember where the grave is located by a picture we took with our cell phone and it being one of the only grave sites without a marker (even though the attendant at the funeral home said the cemetery removes grave markers ). As I said before, for your own sake, use another funeral home. (Who will respect your loved one enough to put a grave marker by the grave as promised)

Very professional and of great service to the Jewish community. A deep respect for Jewish customs,…read moreand very supportive of mourners. Hudson was very helpful at a time of profound sorrow for us.

From the owner: Funeral Servicesread more

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

When my father passed unexpectedly in April I was out of the state and had no experience or…read moreknowledge of what to do when it came to end of life care as the next of kin. Veronica was immensely compassionate and knowledgeable. She answered all of my questions, coordinated transfer with the medical examiner, and even took time to speak to family members when I was overwhelmed. Endswell was transparent with their services and prices while other funeral homes I spoke with had confusing lists of services. The fact that Endswell is more environmentally friendly alternative to typical cremation was also an important factor for me. I would highly recommend Veronica and the rest of the Endswell team for end of life care services and education.

When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

I can't begin to thank the staff of Knotts Funeral Service enough for their sensitivity,…read moreprofessionalism, and general overall friendliness during this painful period in my life. I had to fly out from California after my brother died in late March. Heather, over at the Crisis Center of the Chapel Hill Police Department, kindly provided me with a list of funeral homes. While everyone was professional, they were also almost twice as much as Knotts. And while I know it might appear unseemly to some to consider costs when it comes to planning the death of a loved one, it was less about the cost of cremating my brother than the way cremation was presented. Each person I spoke with at Knotts took their time with me. I never felt rushed nor did I feel like I was just a potential sale (as I did at a few of the others). While I will probably not need their services again, I can't recommend them highly enough. They are a small, family-owned business and it showed in every aspect of the process. Thanks, everyone. You made the pain a little more bearable for me and I hope others read this review and take my advice and use your services.

On behalf of the Sanders/ Kirby Family we would like to commend Knotts Funeral Service on the…read more"Excellent " service provided for my sister Florine Kirby Sanders. Everything was perfect, Our family is grateful for everything that was done. May God continue to bless your establishment.

The woderful staff at Renaissance handled all the arrangements when I lost my mother in 2023 and my…read morefather in 2025. Caring, sympathetic, professional guidance for me as I made difficult decisions. I won't go anywhere else when the need arises again. Lisa Piratzky

When you are having the very worst day of your life, then you want to make sure you have…read moreRenaissance's number. We were at a complete loss this morning when my father passed this morning and this place was recommended. We called them from the beginning they immediately showed professionalism and kindness. When Mark first showed up he was so kind and made us as comfortable as possible in this situation. When we showed up for our appointment we met Heather who shared our grief and was so very patient and kind and walked us entirely thru a painful process. They go over everything without trying to sell you something. They treat you humanely and offer an Eco-Green burial option. When my time comes I know I can count on Renaissance to help with my burial service.

The Cremation Society was outstanding during my family's time of grief. They were professional and…read morehandled every detail - including the obituary, cremation, and death certificate - with loving care. Tonya Miles was particularly efficient with the obituary, and Judy was also very helpful.

Our experience as a large family of my husband was met with dignity, caring and respect. Every…read morestep of the way we were satisfied.