When you are paying for a service, it should be done according to the contract and who is paying…read morefor the services. My friend's parent was buried and she paid for it and they didn't give her the ashes. Then they buried her parent. They are sorry, but not sorry enough to get her a refund for the additional cost she paid to have his ashes shipped to her as of yet. I wouldn't let them cremate my cat. Very unprofessional.

my father died in 2006. His cremation was seamless. This week, I needed a certificate of…read morecremation that was lost years ago when my stepmother died. The funeral directors were kind, courteous and quick in locating my father's information and recreating a certificate of cremation for me! Free of charge! I would use this company again in a heartbeat! Thank you again for your help.

Every aspect was covered and handled in a Professional manner…read more Jessica was just fantastic in Leading me thru the process and what they would do for my daughter. Every request I ask for or needed was addressed by Jessica, Chris, and Tonya !!!!! I "HIGHLY" recommend their services.

I highly recommend them. They were very accommodating and respectful throughout this process.read more

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

They prefer to play games rather than provide their overpriced services. No understanding for the…read moregrieving family, just gibberish. You'd be better off just GRABBING A SHOVEL.

I am writing this review as a rebuttal to one that I wrote on 3/13/24. The concerns that I had…read morehave been addressed and an agreement made to better up keep of the area where my Love one was laid to rest.

Very Unprofessional.They don't even have a real person answering their phone during business hours…read more‍‍‍...You have to text to set up a conversation for a plot or any other services ???

Excellent And curious Service. Thank you for all you do. Staff are very helpful. you are needed and…read morewelcomed in our community.

I cannot express how grateful I am for City of Oaks Cremation during the most devastating time of…read moremy life. My 31-year-old son unexpectedly passed away, and from the very first phone call with Olivia, I felt a sense of comfort and care that I truly needed. Her gentle voice, compassion, and patience meant more to me than words can describe. She took the time to explain everything clearly and never made me feel rushed or overwhelmed. From beginning to end, she handled every detail with such kindness and professionalism, making an unbearable situation just a little bit easier to get through. The team did an absolutely beautiful job preparing my son for the family viewing--he looked peaceful, and that is something I will carry with me forever. I also had the honor of meeting the owner, Edward, who was incredibly kind and comforting. You can truly feel that this is not just a business, but people who genuinely care. I will never forget the compassion they showed my family. I highly recommend City of Oaks Cremation to anyone in need of their services.

I can't begin to thank the staff of Knotts Funeral Service enough for their sensitivity,…read moreprofessionalism, and general overall friendliness during this painful period in my life. I had to fly out from California after my brother died in late March. Heather, over at the Crisis Center of the Chapel Hill Police Department, kindly provided me with a list of funeral homes. While everyone was professional, they were also almost twice as much as Knotts. And while I know it might appear unseemly to some to consider costs when it comes to planning the death of a loved one, it was less about the cost of cremating my brother than the way cremation was presented. Each person I spoke with at Knotts took their time with me. I never felt rushed nor did I feel like I was just a potential sale (as I did at a few of the others). While I will probably not need their services again, I can't recommend them highly enough. They are a small, family-owned business and it showed in every aspect of the process. Thanks, everyone. You made the pain a little more bearable for me and I hope others read this review and take my advice and use your services.

On behalf of the Sanders/ Kirby Family we would like to commend Knotts Funeral Service on the…read more"Excellent " service provided for my sister Florine Kirby Sanders. Everything was perfect, Our family is grateful for everything that was done. May God continue to bless your establishment.

Everyone was so helpful and kind. They gently walked me through the process. i will recommend…read morethem every time.

I was incredibly shocked how absolutely disrespectful we were treated by Sally at Wake Memorial…read more.. My stepmother just lost her young daughter less than a week ago and when arriving to tour this memorial park, we were treated like we were the biggest inconvenience of the day. She was curt, abrasive and showed zero sympathy towards our family

When my husband went under hospice care my son looked for a funeral home that would help coordinate…read morean Arlington burial. I called Renaissance and they answered all my questions and I gave them all my information. My husband passed away the next morning. They immediately reacted and were so sensitive and caring Keri took care of contacting Arlington with his paperwork and kept me up to date on the scheduling process from beginning when his actual internment occurred. When I arrived at Arlington for the ceremony Keri was there with her assistant to make sure my husband was properly turned over to Arlington's care She even shared some pictures she was able to take. Follow up calls to see how I was doing were greatly appreciated If you have a veteran and you would like to have burial in a national cemetery, I highly recommend this team. Their experience and compassion were comforting during a very difficult time

The woderful staff at Renaissance handled all the arrangements when I lost my mother in 2023 and my…read morefather in 2025. Caring, sympathetic, professional guidance for me as I made difficult decisions. I won't go anywhere else when the need arises again. Lisa Piratzky