Following the lead of my parents many years ago, I chose to do the pre-need funeral planning,…read more At my first consultation, we discuss the process and how to start things. I made basic decisions on my funeral preferences as well as made payment for part of the process. On my return visit, I selected the style casket and vault, made the payment, and discussed other things I need to handle to make things as easy as possible for the family once my time has come. The representative was professional, and knowledgeable, and allowed me to make my decisions without sales pressure.

I had to attend a class that was hosted by Mrs. Poole at the funeral home. It was an all day class…read morethat included several breaks and a catered lunch. It appears that everything at this funeral home is done first class. The building is nicely decorate and immaculately clean. It is visually stimulating with artwork, curio display cases of collectibles, and even two glass cages of small birds. The outside has a unique area for children that has colorfully painted concrete animals that they can play on. It has a wooden swing and a large concrete horse. The chapel is beautiful. There is a open-air patio with outside furniture for visitors to go to. The employees are friendly and knowledgeable. Everything about this funeral home is nice.

Services for my aunt were held with professional individuals. We used the separate space for…read moreeating and everything was handled with care. Thank you.

Valencia E. I would not recommend Lea Funeral Home to…read moreanyone. My family member looked horrible. They should be ashamed of themselves. When we left her at the hospital she looked like she was sleeping. When we walked into the funeral home I thought we were in the wrong room.I said that's not the same person I left at the hospital. I wish I could give a rating of "0".DISGRACEFUL!!! Please don't use this funeral home. RUN!!!!!

My baby was born premature this summer and he passed away. There's so many positive things I could…read moresay about this funeral home. First, the stupid nurse at the hospital told me she would watch my baby personally until the funeral home picked him up. She did not. I called the funeral home the evening after leaving the hospital to see if they had picked up my baby yet, but they said they had never gotten a call from the hospital. Even still, they went and got my baby. It was late and they didn't have to do that. I literally cannot explain how much that meant to me that they went and got my baby after hours. I know I wasn't thinking straight, but knowing that my baby was in a funeral home that cared about him instead of the hospital morgue made me feel so much better. Also, the director and assistant director, and literally everyone we came in contact with was so sensitive and supportive of all of our wishes. We even asked if we could see our baby after he had been very warm and decomposing in my arms for a couple days. I could tell it made them slightly uncomfortable, but they let me do it anyway. That meant so much to me. They handled him as if he were a real baby and not just some dead baby doll, like so many others had treated him. Also, when my husband had called them a day after our baby was born, there was some miscommunication that happened, and his death date was wrong on his original grave marker. When I called them and told them that, they came out that same day and fixed it. I had even told them that it was fine if it took a few weeks to do that. But they did it immediately.

To Shaun, Gloria and all his staff that assisted us in the celebration of life for our…read moremom/grandma's funeral. We would like to thank you all for the wonderful kindness and support given to the Brannan family. It made a difficult day much easier. My entire family has told me how impressed they were with the funeral home and how the arrangements were carried out in her church for many years. Many, many thanks again and I will surely recommend your funeral services in the future. Shaun also gave us a beautiful blanket with her picture on it and made a wonderful CD with all the pictures I had picked out of the family to show during the wake. We will treasure these items forever. Thanks again Shaun for making this day go so smooth.. the Brannan family appreciates you very much. Also, the presentation of our mom in the casket was outstanding.

I cannot express how grateful I am for City of Oaks Cremation during the most devastating time of…read moremy life. My 31-year-old son unexpectedly passed away, and from the very first phone call with Olivia, I felt a sense of comfort and care that I truly needed. Her gentle voice, compassion, and patience meant more to me than words can describe. She took the time to explain everything clearly and never made me feel rushed or overwhelmed. From beginning to end, she handled every detail with such kindness and professionalism, making an unbearable situation just a little bit easier to get through. The team did an absolutely beautiful job preparing my son for the family viewing--he looked peaceful, and that is something I will carry with me forever. I also had the honor of meeting the owner, Edward, who was incredibly kind and comforting. You can truly feel that this is not just a business, but people who genuinely care. I will never forget the compassion they showed my family. I highly recommend City of Oaks Cremation to anyone in need of their services.

City of Oaks was absolutely awful to me when I called to inquire about my mother's "obituary" that…read moreonly gave her name, age and city. I wanted to verify it was, indeed, my mother, as I am out of state. All I asked on the phone was to verify her birthday and they cruelly refused saying I should "speak to the family". It was my MOTHER. I AM family! This was a most horrible conversation, they were unhelpful, cruel and could have verified for me without a problem. They spent more time being mean than it would take to just say "yes" or "no" about the birthday. Shame on them and their bargain basement "services". EDIT AFTER REPLY: I offered to email you my Birth Certificate with her name and DOB on it, and even that wasn't enough for you. I AM "Next of Kin" and should have been treated accordingly, regardless of what other family members demanded. Yours is not to determine which family members should be treated with respect and those who should not. A daughter is a daughter and should be given the most MINIMAL care and concern when tracking down something like her mother's death. Did you get proof of relationship from anyone else? I doubt it.

Dr. Lori Washington, and her staff were able to turn one of the most difficult days in my life into…read moresomething easier for me to deal with. The professionalism, compassion, and empathy were unmatched. The passing of a loved one is always difficult, when it is your spouse the pain can be indescribable. Dr. Lori, and her staff made it bearable, and for that, I can't think them enough. I highly recommend their services. The cremation, and all related services were handled professionally and expediently, a great value. Thank you.

After the recent passing of my father, I was tasked with taking care of the final arrangements for…read morehis remains. During a very difficult time, Lori guided me through the process with professionalism and compassion. After making sure I filled out all of the necessary documents required by the state, her staff quickly took care of transportation from the morgue, storage, cremation, and getting all of the certified death certificates needed. She even took special requests for locks of hair, separate urns, etc. I would not have been able to navigate all of this without Lori's capable hands guiding me through the process. She made a very difficult time so much easier. Thank you.

I am giving this review for Richard Earle. He is no longer with Pine Forest Memorial Gardens…read more Last November our beloved father, Joseph Mitchell, passed away. We were heartbroken. Thank heavens we met Richard. He spent a lot of time with me not only discussing the many options at Pine Forest but sharing my grief. His kindness and empathy are exceptional. He really helped me and our family navigate this difficult time with patience and understanding. He was available for my numerous questions and answered them promptly, We set up arrangements for my Dad, Mom and us. We also recommended him to our recently widowed neighbor. We did have a snafu with recent management wanting to charge us $2000 dollars for a weekend cremation service which is free during the week. But Richard handled everything well, Richard designed an amazing marker for my parents. We all loved it. But sadly we couldn't tell him in person. We wish him well with his future endeavors.

They should be ashamed of themselves. Pine Forest Memorial Gardens has become a place of…read moreheartbreak, neglect, and disrespect under its new management. Families were given no notice before employees came through and stripped graves of personal belongings--flowers, toys from children's graves, tokens of love, even temporary markers--and tossed them aside like garbage. Some were literally thrown in the trash, others dumped in the woods. These were not "decorations." They were sacred symbols of love, remembrance, and grief. For parents mourning babies, for spouses grieving partners, for families holding on to memories, these items carried immense emotional weight. To have them ripped away without warning is devastating and cruel. The irony is painful: families tried to bring dignity and beauty to their loved ones' resting places because the cemetery itself has failed to maintain the grounds. My grandparents have been buried here for over a year, and their resting place is still nothing but a mud pit. Surrounding graves are caked in dirt so thick you cannot even read the names. Despite repeated complaints, nothing has been done. Families have poured their own time, effort, and money into making these sites look presentable--a place they could actually visit and find peace--only to have management come in and rip it all away under the guise of "making the area look nicer." When confronted, management's excuse has been to point at the fine print in the contract, saying no additional items are allowed at graves. Let's be clear: when families are grieving and making arrangements for a burial, they are not dissecting legal clauses. They are burying their loved ones. And for years, families have seen tokens, flowers, and mementos left at surrounding graves without issue, which created a clear expectation that such things were permitted. To suddenly, and without warning, strip everything away and discard it in the most callous way possible is not "policy enforcement"--it is negligence, disrespect, and a total lack of compassion. Policies do not excuse the absence of humanity. A caring management team could have: * Notified families ahead of time. * Offered a grace period for loved ones to retrieve their belongings. * Worked with the community to create a respectful solution. Instead, Pine Forest Memorial Gardens blindsided grieving people at their most vulnerable moment, and then hid behind "contract language" to justify it. We demand accountability. At the very least, Pine Forest Memorial Gardens should: 1. Issue a public, formal apology to the families they have hurt. 2. Establish a clear, compassionate policy that includes proper notification before removing any items from graves. 3. Commit to regular, thorough maintenance of the grounds and markers so families do not have to do it themselves. A cemetery should be a place of reverence, peace, and dignity. Right now, Pine Forest Memorial Gardens is a place of pain, neglect, and betrayal. What has happened here is shameful, and families deserve better.

As a funeral director, I have used Joe and Kat to assist with transport for the past two years…read more They are very reliable, kind, great communicators and are always very compassionate and patient with the families we serve. Many of our families have gone out of their way to tell us how much they appreciated them and I highly recommend them!

From the owner: We make every effort to provide the highest level of service and respect with every client. This…read morefamily-owned business is built on a foundation of modern service with traditional dignity. We appreciate becoming a part of every family that we encounter, providing admirable service with compassion and integrity.

I expected this company to be more professional. I gave a detailed request for the services I…read moreneeded and walked the yard explaining in detail what we needed for mulching and removal of weeds. The first thing that troubled me was the request for monies up front to begin the job, I was hesitant but Anthony indicated he had been doing yard work for ten years and had his company for three, so I trusted him to be professional and perform the the work as we had discussed and proceeded to pay him up front for the work of weeding, removal of leafs and debris, mulching, aeration seeding and fertilizer First indication something was amiss, he did not show up when he indicated he would on Saturday. I called him and his excuse was vehicle broke down, that he would be here on Sunday. After calling him he showed up at 3:00 with bag mulch. On Sunday he told me he had to rent a truck to get the mulch. I called him Sunday night to cancel the service and get a refund. He said his policy was no refunds. We had no choice but to continue with the services we paid him for. I texted him Tuesday at 1:13 to find if he was coming to do any work. He texted back and said he would be arriving in 13 min. When he got here he had a rented truck with mulch, but the wrong kind again and not enough to do the job.... I had asked for triple shredded hardwood to be laid 3 inch deep around all the plants, I got ground up brown mulch not even an inch deep and not around all the plants. I paid $1143.00 for this service, I would say that I have been taken to the cleaners. Please do not fall for this scam.

Timely & professional , quick quote and was able to complete the job the same day. Would recommend…read more Has a wide variety of services.