1. Bryan-Lee Funeral Home

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Raleigh, NC

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Bryan-Lee Funeral Home

5.0 (2 reviews)
Open • Open 24 hours
Updated a few days ago

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1 year ago

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15 years ago

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Raleigh Memorial Park - Cremation Semi-private estate in the Garden of Serenity

Raleigh Memorial Park

(8 reviews)

My husband and I recently met with Carol Whitmire at Mitchell to pre plan our funeral. We are not…read morein immediate need of the services but felt that it would free our children from making difficult decisions to have everything in place. Our first meeting was just discussing different options. My husband and I did not have any preconceived notions and in fact, had little idea of the costs. Carol was really patient and we actually spent two hours with her as she went on the computer and we saw option after option and prices on a 65" TV (I'm guessing but it looked large). We left with a folder and had things to discuss between each other and with our children. ( Do not be surprised if your children do not want to talk about this subject at all!) After we had made some initial decisions, Carol set up an appointment for us to meet with Lloyd at Raleigh Memorial Gardens to discuss internment. we both felt that we were not rushed or pressured into anything. We had a second meeting with Carol where we finalized arrangements. All in all, a very positive experience for a difficult topic.

We began our estate planning several years ago, and at that time the staff was incredibly…read moresupportive and a pleasure to work with. Unfortunately, after my father passed away in February 2026, our experience changed significantly. The staff was unable to locate our paperwork, and as a result, the shared funeral marker for my father and mother was never ordered. We were not informed of this until last week. Now, in July 2026, our family is once again trying to complete the process and order the grave marker for my parents. During our recent conversations, Michelle offered several explanations, including that our paperwork had "gone to the bottom of the pile." Given that your staff works with families during some of the most difficult moments of their lives, that response felt both insensitive and unprofessional. Families who are grieving deserve compassion, clear communication, and confidence that important details are being handled with care. My hope is that this experience will lead to a review of your office's operating procedures to ensure paperwork is properly tracked and families are kept informed. I also encourage additional customer service and sensitivity training for staff so that grieving families receive the empathy and professionalism they deserve.

R. M. Ferguson Funeral Service

R. M. Ferguson Funeral Service

(2 reviews)

We approached RMF with no knowledge of process, were from out of town, and on a rushed timeline…read more Rhonda and team were amazing. Responsive, caring, understanding and exactly what we needed during our time of grief. I can't say enough positive things about RMF and Rhonda's support.

We don't talk about death enough. We don't celebrate it enough. We get scared when people mention…read morelife insurance, how we want to be buried etc... But death is a guaranteed expectation. We all have a death date. Let's be more open in talking about it. Funerals can be expensive if you don't do your homework and go off an emotional time in your life. I encourage everyone to be sure to do their homework before needing services of a Funeral Home. I highly suggest you setup an appointment and go to R.M. Ferguson. They can help you get things in order now and saving plans to help you before time. Of course I wanted the best for My Husband Some would say "It's just going under the ground" but nah, it's different when you are dealing with someone that gave me the world and his last dollar to everyone he came across. R.M. Ferguson took what I had and gave me what I wanted to make my Husband' Celebration Of Life an Extravaganza. There wasn't one thing I didn't ask for that they did not meet my needs. They absolutely made my Husband look like his healthy self after battling 3 years of pancreatic cancer. When I went for that 1st viewing of my Husband all I could do is weep of gratefulness because they made my Husband look so good and sleeping peacefully. Thank you @R.M. Ferguson and Rumeal Ferguson for your professionalism, support and guidance throughout this entire process. My Prayers Are For You, Your Family and Your Business Be Blessed Always One Of A Kind! #TeamPerry Mrs. Kisha Perry Wife Of The Late Benjamin F. Perry

Bryan-Lee Funeral Home - funeralservices - Updated October 2026

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