I prefer the Glendale libraries over the LA public libraries, there is just something about the friendly staff and cleanliness that keeps me coming back! This branch is our primary location to receive all of our books on hold. I love that everything is so neatly organized and clean. People on yelp complain about the homeless people hanging out here but it's not like they're taking over the place. From my experience I have never had a bad experience with homeless people at this branch. Yea I do see them on the first floor but most of the time I've only seen them minding their own business either reading a book or trying to use a computer.
Children's room: this is the main reason why we come to this library. My 2 year old son loves reading his books in the tree section. Although he can't really read and understand the words in the book, he seems to find happiness and satisfaction when he grabs a book in this area.
Parking: parking here is super limited, you might get lucky by getting a spot in their small parking lot, but they do validate for 3 hrs if you park at the public parking structure across the street! We always try our luck and hope we can find a spot but if not, we just park across the street.
Staff: I've interacted with staff here pretty much every time we visit and I've always had a very good experience! The people I have interacted with have always gone above and beyond and provided me with a lot of good information. For example, I asked an employee at the front desk about the new CA State park pass program (I had no idea what it was and how the pass works), not only did the staffer explain the whole process to me, but went out of his way to help me put a hold on one of the passes online. I was able to check out the pass when it was available to me and I enjoyed visiting many of the locations where parking was free because of this pass!
Returns: Another reason why we love this branch is their state of the art RETURNS machine! I don't know if that's what they call it, but that's what WE call it lol. I always come here with my toddler and he simply LOVES returning the books in the "book machine". If you don't know what I'm talking about, I'll explain. This branch has a conveyor belt machine, and when you put your returned book in the slot on the wall, the conveyor belt will take your book, scan it and sort it by making sure it goes into the correct box where the book will later be put back on the shelves! My son loves putting the books in the hole and watch it go through the belt. We spend a few minutes here just returning books. It makes a great experience for my toddler and it's another reason for him to come to the library.
Holds: The hold system at this library is awesome! I have a list curated online with all the books I would like to read and place on hold, and once that book becomes available, I get an email and I come pick it up. I know other libraries have this system too but I just love that the hold section is close to the entrance of the library. There was a time I literally got dropped off by my husband, walked in the library, picked up my books from the hold section, used the self check out machine and walked out of the library and back in the car. That whole process took me less than 2 minutes and the reason why it only took a couple of minutes is because of the organization and easy to use hold system this branch uses.
Thank you to everyone that works here! You guys make our experience so enjoyable! read more