Had a great experience at Cappola-Brokaw! Requested an appointment through Yelp and Patty was in…read moretouch within a few minutes. When I arrived the following day I was given a tour of the salon including the coffee/snack area, color mixing bar and lather lounge. When I met with my stylist Katie, she gave me a thorough consultation and I provided her a picture of what I had in mind for the cut. It was a pleasure speaking with her throughout my visit and she did an excellent job at reproducing the style I had requested. I couldn't be happier with with the result and will certainly be returning for my next cut!

I had originally gone for a cut and a consultation for color. The service was good and everyone was…read morefriendly. Me and the stylist had decided on going through with a color correction since i was originally going to go blonde from brown and had red color in my hair. They were super accommodating when I had to reschedule because of jury duty to 7/17. The issues came when I called ahead of time (6/25) if i should stick to the colour correction since I had changed my mind from going bleach blonde to something close to my natural with chunky highlight. The receptionist gave me her number and asked me to send her photos of my current hair and an inspo which i did during our call at 2:02 pm. She said the owner was out of town and wanted to consult her first. I had to take the time off of work way in advance so I was hoping they would call me if they cancelled. The day before I call and the part time receptionist finds out my appointment was cancelled and no one knows why. I am slightly frustrated because again I took time off work and no one seems to know about why it's canceled or anything about the photos I had sent. She offered to rebook me and then go find out but being wary of scheduling more time off without a service I just asked if she could find out first and then call me back. I never received a call back. They were nothing but kind to me but I just felt like as a new client they weren't too interested in doing my hair so I will be going somewhere else. Just a shame because I liked the place before but I feel like its more effort than it's worth when it seems so disorganized.

Raquel did an amazing job with my hair. I had long hair to the middle of my back that I wanted cut…read moreto my shoulders with layers, and Raquel was able to look at my inspiration pictures and give me a hair style I wanted that was perfect for my face shape. I have received so many compliments from friends, family, and coworkers. The salon is also large, clean, and fairly easy to get an appointment (I booked mine the day before). Highly recommend!

I want to say a big thank you to Miranda!…read more Booked the appointment with a few hours notice. She was ready when I came in & the salon was Uber clean and had snacks. I was a little nervous bc I just felt like my roots looked ~bad~ and anyway Miranda fixed it and I'll be back in 12 weeks!!! :) also note but 2 bleach jobs in 2 days is kinda a lot for hair and I'm grateful it still looks ~healthy~. That's a feat. I was worried it was going to fall out or something and it's totally fine. My next appt is in NOV!

Very happy with Megan's recommendation and our plan for a new style! The space is also very nice.read more

Julianne is amazing! I moved back to CT from New York five years ago and struggled to find a…read morehairdresser for years. Even though New Haven is quite a drive for me, Rebel really intrigued me and I got a good vibe from Julianne's profile and style. I was thrilled after my first appointment to have finally found my hairdresser! The salon has a great atmosphere (and music) and Julianne is the first stylist to finally give me the curtain bangs I have been asking for for years. I couldn't believe all the compliments I got on my new cut! A friend from NYC is coming to the salon for a cut with me during my next appointment.

Everything awesome!!! Crew , people , cleanliness , positive vibe soonest you get into the shopread more

I only had a haircut and blow dry. Called same day and they squeezed me in with the junior styler…read more He was great. The place was comfortable and not crowded. Just the way I wanted it. Great haircut at an intimate place.

I've been going to Headlines for many years & I have never been disappointed. Both my daughters &…read moreex went there as well when they lived here too. Lynn the owner is wonderful, she makes you feel welcome & definitely listens to your needs as well as offers suggestions regarding your hair, color , style and products that will benefit your new look! Jamie is great. I go in with an idea but usually give her free rein to build on it & work her magic. I came out yesterday with a new beautiful fall color. I was complimented immediately by 3 strangers within a hour as to they loved & it was up in a bun. Bravo you did it again & made me feel great about my new hair color! They're very accommodating with making appointments whenever feasible & having a satisfied client is extremely important to them!

I am disappointed, l found headlines on Groupon and when l called them they said that l can get the…read morecoupon from them plus an extra charge because my hair is long. I said okay and l made an appointment for Brazilian blowout. But lam very disappointed and regretted it. Now my hair is shorter,puffy and still have frizz. They even tried to use a different product when l came in and they quickly changed the bowel and brought the BB. Bottles when they felt that l know how the bb smell and the whole process. She even washed my hair with a different clarifying shampoo brand and got mad when l asked her to use the BB shampoo and told me they all do the same and it's not her first time doing BB!! They fried my ends and l lost more than 2 inches of my length. I am so frustrated that l wasted my money, hair and time.

What a great salon. Super friendly and efficient. The area was welcoming and cleanread more

I begin with a confession: Two months ago I was dumped by my stylist when she up and left with no…read morenotice. Because of this recent loss I cannot be trusted to judge another salon accurately, for I am only comparing everything to my previous experiences with my dear, sweet Darcy. (What did I do, Darcy? Pleeease come back to me!) Anyway... This is a beautiful salon, but I can't say I'd recommend it. Perhaps my mistake was not asking to see Tom when I made the appointment, but based on the other reviews I thought he was the only hair stylist there. The woman who cut my hair was perfectly nice, but I felt like she was more interested in selling me products than getting to know my hair. She asked me a few questions, of course, but then she gave me a magazine and hardly said a word. Perhaps she wanted to concentrate- perfectly fine with me as I'm not one for small talk either. However, it seemed like the only times she talked to me was when she shoved one of the products she was using on my hair into my hands. She also tried to sell me color. That's her job. I get it. Then she sliced my ear with her scissors. No big deal- I'm sure this happens from time to time, but what I didn't like was that as soon as she got me a bandage she said she was finished. That left me wondering if she was really done or if she just didn't want to cut me again. I left happy, but in the next few days I noticed some bangs that she'd missed. I also felt like the back was kinda crooked (perhaps because she didn't finish after slicing my ear?) I debated whether to go back for fear of seeming demanding or whiny, but I thought that it would be better to give her a shot to fix it than to just go somewhere else. She said she fixed the bangs- I know she trimmed them- but again I'm finding stragglers! I was charged $8 (to fix a cut I'd paid $60 for!?!) On the way out she asked me again if I was going to come see her for color. I sheepishly said that I couldn't afford it (she didn't give me a quote but based on the cut I'm sure it would be more than I'm willing to pay) and walked out feeling like a dog with my tail between my legs. So the search continues. Disappointing, really. Perhaps if I had more money and time I would enjoy coming here and kicking back in the posh surroundings. I guess I just need something more practical at this point in my life!

Betsy has been doing my hair for several years now (both cut and color), and I couldn't be happier…read moreabout the atmosphere, the professionalism, and the services at her new salon. I was seeing her when she was at Philosophe and gladly followed her to Blonded by Betsy. The shop is both beautiful and comfortable. I encourage y'all to make an appointment - you will be delighted with the results.

Bri is the hairstylist we all hope to find. For the past two years, she has patiently and lovingly…read morecared for my hair. With my dark brown hair, highlights can be tricky, but Bri effortlessly gives me a gorgeous golden balayage. Knowing I can rely on her to make my hair look and feel like me makes all the difference.

Tried to upload a before & after, because truly a picture is worth a thousand words. Couldn't …read more Brought video including cutting instructions to Betsy, for a "shaggy bob". Had shoulder length hair. Stressed no shorter than chin length. Ended up with a pixie so short I cannot tuck behind ears. Looks like a man's cut. Not remotely resembling picture. Owner refunded $. Betsy copped an attitude. Worst Cut of my Life! Wearing a wig, or hats. Unbelieveable!

I'm new in town and was looking for a place to go. I asked in a Facebook group who people used for…read morea stylist and who they liked. Teresa reached out to me in a private message, and introduced herself and shared the name of her salon as well as her Instagram link. I appreciated that she was very low-key and not high-pressure. They were able to fit me in at Lady T salon due to a cancellation. The place was very clean, neat, and the decor was tastefully understated . I loved the cut and color I got from Shelby and prices were very reasonable! I would definitely go back.