Wonderful guys. In and out in good time. Good windshield. Good communication. Good price. Could not…read morehave asked for better service. Truly top notch.

From the owner: Install windshields and window regulator switch…Any cracks or scratches in windshields I can fix…read moreit!

Very responsive Ricardo's help was invaluable In navigating the maze of information & insurance.read more

From the owner: Premium Mobile Auto Glass Repair & Replacement read more

Apparently having an appointment doesn't matter to Alamance Glass. I had an appt to replace my…read morewindshield. I sit in the waiting area.... A minute later, some guy pulls in with a chip in his, and they take care of him before starting on mine. I guess his time was more important than mine ???? Think I'll try somewhere else, with better customer service next time

This company is outstanding....not only in quality of job done, but in customer service. They are…read morethe most professional and understanding team. My hat is off to them in being able to take the extra time needed to explain to me why I needed a new window and that just replacing a piece of glass would not be what I required. The price of their service was well in line with what I expected and the timeliness to complete the job was great. An all round fantastic team to work with. I highly recommend the entire team.

I scheduled a windshield replacement with Safelite AutoGlass on March 7th at 3:00 PM in Burlington…read more Shortly after the installation--within approximately 30 minutes of driving--I noticed a visible defect on the lower portion of the windshield. I immediately contacted the company to report the issue and requested a prompt resolution. I was then scheduled for a follow-up appointment on March 17th. During that call, I clearly stated my preference to have the issue addressed in-shop. However, on the day of the appointment, I was informed it would instead be handled as a mobile service. When the technician arrived (later than scheduled), I was given explanations that did not adequately address the defect. The technician took photos and consulted with a manager, who ultimately classified the issue as a "minor defect." I strongly disagree with this assessment. The defect significantly impacts my driving experience. It causes visual distortion to the point that it leads to nausea and headaches. I wear prescription glasses while driving, and the distortion is so severe that I am forced to remove them to see clearly through the windshield--creating an unsafe driving condition. Despite having a warranty, the company has not been willing to replace the defective windshield. This is extremely disappointing, especially as I have not had issues with their service in the past. Overall, I find this experience to be highly unprofessional and unsatisfactory. I am requesting that this issue be properly resolved with a full replacement under warranty.

Contacted my Insurance company to replace a windshield on my vehicle. I checked with them to make…read moresure I still had my 0 dollar deductible for new windshield. I also checked to make sure I could get a "OEM" or "Original Equipment Manufacturer" with that. They confirmed it was. Because Safelight has control of the glass replacement scheduling software as well as the glass manufacturing. I felt like using them would make sense. On the day of my appointment they called to tell me "As of now my insurance will not cover a OEM replacement and if I want one then I will need to pay an additional 537.00. I told them I don't understand, my insurance assured me that it was covered. They said that it was possible that it might be but the initial submission was rejected. Then again they asked do I still want them to come and if so I had to pay that amount. If they found out later that it was covered they would refund me the difference. Where I come from that's a loan. NO THANKS