1. Alamance Glass

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Burlington, NC

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Alamance Glass

2.8 (11 reviews)
Open • 8:00 am - 5:00 pm

Services - Alamance Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Alamance Glass Photos

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Safelite

Safelite

(23 reviews)

These guys went above and beyond to help navigate insurance deductible. Awesome and I completely…read moreand totally recommend.

I scheduled a windshield replacement with Safelite AutoGlass on March 7th at 3:00 PM in Burlington…read more Shortly after the installation--within approximately 30 minutes of driving--I noticed a visible defect on the lower portion of the windshield. I immediately contacted the company to report the issue and requested a prompt resolution. I was then scheduled for a follow-up appointment on March 17th. During that call, I clearly stated my preference to have the issue addressed in-shop. However, on the day of the appointment, I was informed it would instead be handled as a mobile service. When the technician arrived (later than scheduled), I was given explanations that did not adequately address the defect. The technician took photos and consulted with a manager, who ultimately classified the issue as a "minor defect." I strongly disagree with this assessment. The defect significantly impacts my driving experience. It causes visual distortion to the point that it leads to nausea and headaches. I wear prescription glasses while driving, and the distortion is so severe that I am forced to remove them to see clearly through the windshield--creating an unsafe driving condition. Despite having a warranty, the company has not been willing to replace the defective windshield. This is extremely disappointing, especially as I have not had issues with their service in the past. Overall, I find this experience to be highly unprofessional and unsatisfactory. I am requesting that this issue be properly resolved with a full replacement under warranty.

Alamance Glass - autoglass - Updated October 2026

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