1. Glass Block Pro

0

New Brighton, PA

Cancel

Open app

Search

Glass Block Pro

2.0 (4 reviews)
Open • 8:00 am - 4:30 pm

Glass Block Pro Photos

You might also consider

Recommended Reviews - Glass Block Pro

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Susan T.
216
27
2

4 years ago

Business owner information

Photo of Business M.

Business M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Glass Block Pro

You might also consider

Verify this business for free

People searched for Glass & Mirrors 107 times last month within 25 miles of this business.

Verify this business

Brighton Glass

Brighton Glass

(3 reviews)

Had to replace a glass pane in a china closet. Was worried because it had a decorative top and…read morewould need a fancy cut. There was no issue at all. Took the broken glass in one afternoon and picked up the new piece the following morning. Everyone following Covid guidelines and could not have been nicer.

On Wednesday, March 29, 2017 I took two glass table tops to Brighton Glass in New Brighton, PA,…read moreasking them to have pieces of Plexiglas cut in order to substitute for the glass tops. My tables are end tables made by "Brown Jordan", which is a very high end line of outdoor furniture. My plan was to protect the expensive glass this year because I have a large puppy who may knock the tables around and break the glass. On Thursday, March 30, I received a phone message from Mrs. Diana Cole, Co-owner of Brighton Glass along with her husband, Mr. Tom Cole. Mrs. Cole informing me that there "was a situation with of my one glass table top pieces". When I called back she informed me that a piece broke. She said that they would replace "like for like" and will cut me a replacement piece. Another option was for them to give me what it would cost them to make the replacement glass. Thirty dollars. I declined both offers. That same day I called the Brown Jordan Company who told me to contact the local dealer. I learned that the replacement glass from their manufacturer would cost $220.42 Friday, March 31, I went back to Brighton Glass to pick up the remaining unbroken glass. I gave them the email from the Brown Jordan dealer explaining the replacement cost, and was met with hostility by Mr. Cole. Mr. Cole said to me "I ain't paying two hundred dollars for a thirty dollar piece of glass". Hearing that, I left with my remaining unbroken table top. When I returned home, I called Alliance for Consumer Protection and made an appointment with them to be scheduled on Monday, April 4. I met with an advisor, who agreed that I had a case against Brighton Glass. On Wednesday, April 6, I called for an update and spoke with the executive director of ACP. He had my file and asked for me to call him back on Friday, April 8. When I did that, he mentioned to me that Mr. Cole had upped his offer to one hundred dollars. I knew that I'd still be out $120 to get my glass replaced from the Brown Jordan manufacturer. The director and I exchanged several emails. He advised me to accept the hundred dollars ($100.00) offer from Brighton because if I took this to the small claims court , the magistrate might not recognize the quality of Brown Jordan. I wanted the same color, cut, edges, corners and everything else that makes Brown Jordan "Brown Jordan". The director was also concerned that the judge may feel that 'glass is glass', and I'd lose out even more than I already have. I do not understand how I could entrust my property with a merchant like Brighton Glass, who breaks a customers item. This company feels they are under no obligation to replace it with exactly what they broke, even though it could easily order it from the original manufacturer. Jordan Brown is still in business, I should be able to get the exact glass replaced and Brighton should pay for it. Why should I have to pay $120 my own money to get back what Brighton Glass destroyed? I entrusted them with my glass and was never given a contract that stated they are not responsible for breakage. I wasn't even given a receipt for my glass. All Mrs. Cole said was that she will call me when it is finished. I would never recommend this company to anyone.

Glass Block Pro - glassandmirrors - Updated October 2026

Loading...
Loading...
Loading...