I went here and saw Cami. She ruined my hair. I asked for a warm, natural, easy to grow out balayage/ombré. I visited the salon and spoke with all of the girls there and they booked me with Cami knowing what I wanted. I showed her a picture of the colors and effect I wanted (pic with natural chocolate root and auburn/chestnut balayage) and instead of admitting she didn't have the experience, ability, or training she decided to wing it. Cami (Camille) put uneven bleach blond streaks through my entire hair to the root. We discussed my hair texture and my current color while I was there. She grabbed a dirty comb after dropping the one she was using. The layers she put in were quick and not textured. I told her I didn't like it immediately and she agreed to fix it but I cancelled. I couldn't let her work on my hair and feared it would be even worse than it already was. I told her that I appreciated her time and willingness to work on it but couldn't go back and was crying about my hair. She responded that she did "gorgeous work". I let her know while "gorgeous" the expectations and results were very very different and her work was not for me. She responded that she was "an artist" and doesn't do "cookie cutter looks" and to find someone who does what I was asking for in the first place. Super bad experience and I scheduled someone else at a different salon to fix it the next day. Then I washed and brushed my hair. Even with a deep condition and detangler my hair was snapping off and almost impossible to brush. My brush was full of platinum blond strands. My hair is very fine and naturally a very dark brown prior to this visit it was mostly virgin, long and had a few small highlights. This was the point where I got pissed off. I was sad it as a bad color and got someone lined up to fix it. If that was it I wouldn't have been so pissed to review. Now I come to discover my hair is destroyed. It will take years for it to grow back. So hence the review.
I called the salon to talk to the owner but my call wasn't returned. I reviewed in Facebook and was told (I believe by Cami's boyfriend) because I didn't have a regular stylist and was trying to find the right person (5 salons over a decade) I had "red flags" and was "never happy" and that I needed to be a happy person myself if I ever wanted to be satisfied. The salon's profile liked his comment.
So basically this was the most horrible hair experience I have ever had. I wouldn't send my worst enemy here.
Editing to add a few things: The salon claimed my Facebook Review was "against community standards" to have it removed. My call to talk to the owner about what happened was never returned and the only response I had from this experience was the stylist's boyfriend character slamming me on the review and claiming I was "slandering" her. Slander requires an untruth and I have been nothing but honest in my review. The boyfriend also claimed that "any of the girls would have fixed it" but I never had a return call or even any professional response to my review.
I also had an appointment at 1pm, we talked about my hair (mostly virgin, fine texture, etc) and looked at photos then she did the color. I have a pic of me in foils (under heat!!!) time stamped at 3:23pm! So even if we spent half an hour prior to her starting to work on my hair that means I had lightener in for 1.5 to almost 2 hours. read more