I purchased a Groupon for 3 visits. I have had great difficulty with the merchant keeping appointments. The first appointment went fine, but after that it was difficult. She cancelled the next two I had scheduled and scheduled me at a time I didn't ask for and could not make as I work full time and can't just drop what I'm doing in the middle of the day. When I selected another date, she told me she could not do that time as she was only working after 5 pm that week (even though her website did not indicate that). So, I scheduled an appointment at 5:30 on a Tuesday. I live an hour away. As soon as I got on the road she called me and told me I could come on in - like she could see me early. I explained to her that it would take me an hour to get there. As it turned out, it was a rainy rush hour and I got stuck in traffic. At 5:34 she sent me a text cancelling the appointment. I immediately called her. She said her 6 pm appointment was already there and didn't want make her late. I said I could switch times with her 6 pm appointment. She said she closed at 6 pm. For someone who was only working after 5 pm this week, she obviously didn't want to work a whole lot. Not a good experience. Not going back. read more