I would love to give a great review, but unfortunately can not. My boss had an appointment that she…read morewas unable to attend, and asked me to come in her place so that the business owner would not lose money in her absence, and also so I can let her know a review on how the eyelash application went and felt upon completion. I arrived a few minutes early to let her know my boss couldn't attend and I was there in her place. After rescheduling for a new appointment, I let her know I was ready for the application instead. I was told this was a problem and although I showed up for the scheduled appointment, she had a waitlist of neighbors that were waiting to have their lashes done instead. Even after explaining we were first time customers and no one was aware of her policy, she still turned me away.
Honestly, it made it seem as if she just didnt want to do my lashes, or maybe I wasnt the 'type' of person she liked applying lashes on. As a business owner that was VERY UNPROFESSIONAL OF HER. The appointment was made and should have been honored. What if my boss was surprising me and this was a gift? What if she booked the appointment in her name, but really it was for me all along?? Because our names didnt match or we didnt look alike, I would get turned away from services? Whatever the case may be, as the Office Manager for a VERY busy company in North Georgia, I definitely know unprofessionalism when I see it, and in no way would I handle any of our customers in that manner. Especially when its unwarranted.
Maybe I should have told her that I am also a makeup artist and was in the same industry as her, excited to try something new. Would that have changed her mind? Smh