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Glam Studio

5.0 (1 review)
Closed • 10:00 am - 7:00 pm

By appointment only

Services - Glam Studio

Therapeutic massage

Glam Studio Photos

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5 years ago

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Massage Addict Edmonton Northwest

Massage Addict Edmonton Northwest

(33 reviews)

I am extremely disappointed with Massage Addict Edmonton Northwest. I had a prepaid membership from…read more2022 to mid-2023, paying $90/month, and accumulated $756 in unused credits. On September 19, 2024, I was emailed confirmation that I could transfer my account and credits to another location. I completed and submitted the transfer form on September 30, 2024, but the company never responded and did not honor my transfer request. I was so busy with work that I didn't think about using the credits until yesterday, when I wanted to manage back pain. At that time, I was told my account "expired two years ago," and that I would not receive my credit, which is completely false. At no point was I informed that credits could expire, and no services have been rendered for the prepaid amount. Based on my experience, I cannot recommend this location and caution others considering prepaid memberships here

The reception service is terrible. Even though I was there before, they told me it was my first…read moretime. After they were told the date of my visit they found me in the system. The second thing, before making an appointment I insisted that the receptionist checked if my insurance covered massage, they took my card, ran it through the system and assured me it would work, but when I came they said the system doesn't see my insurance. I called my company afterwards and the response was that my insurance was good. The same happened during my first visit, it took them some time to handle the payment through my insurance. But when when with another company, everything worked. Very disappointing experience.

Glam Studio - eyelashservice - Updated May 2026

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