BBB CASE#: 19092854,,Orchid Medical Skin Spa is owned and operated by Angela Jarrell. I am writing…read morethis for my mother who is 75 yrs old. My mother went to this business starting Feb 2018 thru August 2018 and requested lip injections and micro needling for eyebrows. by the time several visits were made, my mother was charged a total of $30,000.00, mother requested copies of invoices of procedures done and of receipts numerous times and was always given the excuse that the printer and/or the computer wasn't working at that time. My mother stated that the reason she has not gone back or complained is that she has felt embarrassed because she has been taken advantaged of due to her age and lack of knowledge. In one month, my mothers credit card was charged $21,051.89,,,,,There is no way possible that she and her establishment has provided $28,000-$30,000 worth of facial treatments to my mother. Also, when I asked, she refused to provide her state license # for verification. The Physician that supposedly oversees her procedures is James M Tinnin, DDS (Endodontist) 1831 Green Acres Rd, Fayetteville, AR 72703 (479) 856-6600, I believe from my research (Arkansas Department of Health, Arkansas State Board of Cosmetology ) it is required for a Physician to consult with patient prior to procedures. Last time I spoke with Angela at that time she also refused to provide me with any information other than his name , I was able to locate this information on my own, I did speak to his office manager, Mindy, she informed me that Dr Tinnin only "oversees" her for Botox and Restylane injections only. If the owner of a business has nothing to hide or is being deceitful It is my belief that they would be willing to offer duplicates of any/all invoices/receipts, instead of excuses, to satisfy customer concerns. Complaints have been filed with Sebastian County Prosecuting Attorney's Office, Arkansas Attorney Generals Office. FSPD. Arkansas Dept of Health. I know that this has been done to other elderly customers. If Angela Jarrell has a problem with this report I would be willing to look at all her receipts and invoice/procedure list of prices. Until then if anyone thinking of visiting this establishment,,, check with the Better Business Bureau CASE#: 19092854, which she refused to respond to or provide them with any requested information.
Elderly Abuse and Fraud