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    Gladstone Multimedia

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Forever Studios

    Forever Studios

    4.3
    (88 reviews)

    We priced out a few VHS to USB transfer companies and were informed from various people not to send…read moreour priceless VHS family memories through the mail. After a diligent online search we found a company called Forever Studios with excellent reviews on Yelp and Google. We called them directly to obtain information on their product, process and pricing. The customer service was helpful and we brought our twenty VHS and CAM video tapes to their Boca Raton office the next day. The business was located right off Clint Moore Rd in a warehouse business complex with plenty of up front parking. There were customers inside the small showroom but only waited about five minutes and met with the sales person, Gaby. She easily explained the process to transfer my twenty videos to a USB which would permit me with versatile use of my old family videos. The only upsell was the basic Standard definition to High definition. Also, there was a four to six week time frame for a finished product or pay an extra $75.00 for an "Order Rush" for a guarantee completion within seven days, both were worth the price. They also offer custom framing for acrylic and canvas photos. Gaby took us on a tour of their production room where an entire wall of active VHS machines were in the process of transferring memories and other videos to USB. Loved the old film projectors in the back of the store, which brought back memories of the old days. Basically, it was a big room of video nostalgia. The finished product was ready to pick up in four days and paid $370.00 for 20 videos including the upgrades. We brought home the USB popped it into our computer and watched our 20 - 30 year old family videos for several hours. The definition was exactly what was expected and easily transferred the videos to our desktop and drop box and transferred them to other family members. Highly recommend this business and will be back soon to transfer more.

    I am extremely disappointed with my experience with Forever Studios. I paid for the "Forever Gold…read moreHD" and "Exclusive HDR Upscaling" add‑on for 16 film reels. When I received the final videos, it was immediately clear that the HDR enhancement did not work. Many reels were very dark with no visible improvement. After researching the issue, I learned that HDR enhancement is not technically possible on underexposed film reels. Older film does not contain the dynamic‑range data needed for HDR, and no software can create detail that was never captured. In other words, the HDR upgrade they sold me cannot function on this type of material. Because of this, I contacted Forever Studios to request a refund for the HDR charge. Here is the exact timeline: * My initial message explained that HDR upscaling cannot work on underexposed film and that the service they sold me was technically impossible. I requested a refund of $85.60 (the HDR charge for all 16 reels). * Their response: "We've shared your message with our Project Manager and Owner... We will follow up with you as soon as possible." No explanation. No answer. No timeline. * My follow‑up: "It's pretty straightforward -- film reels can't accommodate this, so the upsell was inappropriate." No response. * My next follow‑up: "Hello, I have asked several times for a direct answer and have not received one. HDR enhancement is not technically compatible with the type of film reels I submitted. Selling an upgrade that cannot function on this material is an inappropriate upsell. I am requesting a refund of $85.60 for the HDR charge. Please process this refund or provide a clear confirmation of when it will be issued." Still no response. * Phone call: I was told they would "follow up with the technicians to see what went wrong." Nothing "went wrong" -- HDR enhancement simply cannot be applied to this type of film. They never followed up. Summary: * They sold me an enhancement that is not technically possible for film reels. * I provided detailed explanations and multiple follow‑ups. * They acknowledged my messages but never provided a real answer. * They have ignored my refund request entirely, and it is only for the additional $5.00 + tax per reel ($85.60 total). This is not acceptable customer service, and it is misleading to sell an HDR enhancement for material that cannot support it. I hope this review helps others avoid the same experience.

    Donner Photos

    Donner Photos

    5.0
    (12 reviews)

    I feel very fortunate to have found Erin by chance on Yelp. I haven't even seen our pictures yet…read more(our wedding was just last night), but without a doubt I know we're going to love them. I was really impressed when I knew Erin had gone to our wedding location in advance to scout it out. She showed up on our wedding day on time, with a plan, with creative, thoughtful ideas, and with the cutest, bubbliest personality. Without even having seen our pictures, I can say with confidence we will use her again in the future. Thanks so much Erin!

    I am forever indebted to Erin for taking amazing photos of my husband and I on our wedding day (Pi…read moreDay 2016). Erin was accommodating, thoughtful and genuinely fun! When I mentioned I wanted to take photos on the National Mall, she let me know I needed to apply for and receive a permit from the National Park Service (we called it our donation fee to keep from getting bitter with NPS). It took longer than expected to get from one end of DC to another due to an unexpected road closure (dignitary motorcade), so we were running about an hour late. I was so grateful Erin was willing to wait for our arrival on a day that is best described as "unseasonably cold". Erin kept the initial portion of the photo shoot moving as she knew those under 7 years old and over 70 years old were expiring fast in the cold weather. She even was able to coax a smile out of Alexandra (my niece) who at 7 months old believes in "stranger danger." My favorite part of the photo shoot was the time my husband and I got to spend "just us" with Erin as it felt fun (and we got to kiss a lot). The photos turned out amazingly beautiful and I loved her creative shots! Erin knew just where to take us on an overcast day! Erin even had a blueberry pie on hand for Pi Day. It's those special touches that don't scream cheesy, but scream memorable! I included a few samples (and possibly I'm not the best model) but Erin truly made all of look amazing.

    APM Studio

    APM Studio

    2.5
    (8 reviews)

    A few years ago, back before anyone locally converted VHS to DVDs, I sent a tape from my childhood…read moreto this company to be transferred. While their service was fairly fast for sending the finished product from Florida to California, I was disappointed to find that they hadn't copied the entire tape (which I later had redone somewhere else), and my chosen title "I Love The 90s (And My Poodle Perm)" came back as "I Love 90s (And My Podle Perm)." 6th grade English fail. As I said, it's been a few years, and maybe they've gotten better, but I wouldn't bother to find out.

    Unbelievably, this would have been a 5 star review, had I written it on the first day of my…read morebusiness with them. However, I regretted that once before, so decided to hold off. I found this business online, while searching for someone to scan some old photo negatives onto disks, so I could have them put on canvas. I only had 6 negatives that I needed to have done. We finally found the little shop and then weren't sure, because the name above was different. There are two related businesses under the same roof, making it somewhat confusing if you're driving around, trying to find it. I thought this was going to be a fast process, not more than a few days at most. No such luck. The standard turn-around here was 2 weeks. That was an issue, since I had to have them off to the canvas company in 16 days, and I don't like to do things at the last minute, in case there are any problems. Since there were only 6, they said they would do them faster and not charge me the customary rush fee. I thought this was a very nice offer, and left quite happy. 10 days later, I hadn't heard anything, so I called. They had just finished them. So, I went and picked up the disk and the negatives. First glitch - they had not written down which of the several dozen pics that I wanted, so they did them all. That was okay. Although, when I looked at the disk, I wasn't altogether happy with the quality of the scan. In fact, there was a good size white spot on one of the photos that wasn't there on the original. I went to look at the negative to see if I could find anything on it. Uh-oh! That whole strip of negatives had not been returned. Not good. I called them and almost never got anyone to answer the phone. The guy told me I could call them back on Mon. (this was late Fri.) and they would redo the scan. That wouldn't work, I had to submit them on Sun. So he told me to call the next morning at 9:00. When I did, there was no one there, but they did show up about 30 min. later. It took them quite a while to find the missing negatives, which had been put in the bin of another customer! I got the new scan in my email, very late on Sat. afternoon. The color still wasn't right. I called them immediately, but no one answered. So, I was stuck, I had to send it in. I also had to pay the canvas company an additional fee to clean up the scan. They eventually offered to refund that fee to me. I called them on Monday to see if they could at least return my missing negatives by mail, so we wouldn't have to make the 30 min. trek back up to Boca to pick them up. They said they should be there the next day, maybe two. About 6 days later, I called them back. They told me they would check the tracking. "Hmm...it's not moving." I was told. So she said that I should receive them the next day. Nope. Called back again. She told me that the tracking said that they were due for delivery the next morning and she would send me the tracking info. I never got it. I had the feeling I knew why. I finally did get them the next day. I checked the date that they had been sent, and found that it was the day before. So, the two times she told me that they were on their way and she was checking the tracking, the negatives were still in the studio. I understand glitches, we all have them, one or maybe even two. But telling me you've shipped something you haven't is over the line for me. I'll be needing more scans, but I won't be going back.

    Under the Sun Production

    Under the Sun Production

    5.0
    (7 reviews)

    Ivanka is excellent! I asked a few businesses on Yelp for a quote for headshots, using a wonderful…read morefeature--and Ivanka's style matched my expectations the most. Overall, I highly recommend Under the Sun Productions. We exchanged a few emails/texts to determine the best package (CEO Package) for an updated set of headshots for my professional and social avatars. Ivanka even shared a "mood board" with thoughts for poses, etc. We scheduled a shoot one morning where I live, so that I could have both natural, outdoor backgrounds as well as more studio types of shots. We did the outdoor shots first, which were the ones I wanted the most. After a number of great outdoor shots were taken, Ivanka quickly set up her backdrop and lighting for an indoor shoot... and I changed outfits. Soon after the shoot, Ivanka sent the images to select from. I picked the ones I wanted her to finalize, and after sharing my feedback, she finalized the photos in my package. I enjoyed Ivanka's approach and personality. She was easy to work with. During the shoot, she was fun to chat with and gave constructive feedback on poses, etc. I definitely recommend her for your personal photography needs!

    I took a chance on Under The Sun Productions when I needed to create a recruiting video for our…read morecompany of physicians. They were simply amazing, understanding the goals for our video and nuances of the medical field. It turned out better than our expectations. Thank you, Ivanka, Tommy, and team!

    Gladstone Multimedia - videofilmproductions - Updated August 2026

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