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    GL Plumbing Services

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm

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    Services - GL Plumbing Services

    Bathtub repair

    Drain installation

    Drain repair

    19 More Services

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    7 months ago

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    Elmer's Home Services - Three years of leakage underneath each time we flushed.

    Elmer's Home Services

    (125 reviews)

    Bad Experience with Elmer's Billing and other Practices. Customers Beware…read moreI woke on Tuesday 12/02 and went outside to find i had a water leak near my house. I went and shut the water off at the main and waited until some companies opened. I made two phone calls and both companies I selected couldn't give me a quote until they found the leak. I went with Elmers because they Installed my HVAC system back in 2023. I'm a bit OG and have done maintenance my whole life, including for SAHA and Bexar County. Now I'm a bit worn and now aged enough for social security. For the record, my bodies tired but I haven't lost my sanity. Continuing, Elmers tech and I were in 100% agreeance on the general vicinity of where the leak is coming from. Im told I needed to have my sidewalk removed to verify before a quote can be given for the repair. This is where it gets a bit shady with Elmers Home Services and EVERYBODY should be aware of the practices they use. I'm told they will send out their subcontractor to get the concrete removed. Were talking about 2 squares totaling 36 Sq feet. They work with them exclusively and will ensure they will be out right away. Price: $525.00 (and we don't make any money off of this). If you do the math that's more than 2X the going rate if your paying high dollar to get two squares removed. I'm like well I need this done and done today so lets go with it. Flag #1 was when I'm told you pay me (Elmers) first for our contractors services. I didn't know why they manage their subcontractors money but ok, i'll roll with this. They showed during the last 10 minutes of the time window and arrived right around 1pm. Props to them they worked hard and by 3pm they were wrapping it all up. I specifically asked about the pile of concrete they set against my neighbors house. They said they would get it when they finish the job and pour the concrete. I told them their company needs to throw a bid in on the pouring because i know i didn't pay enough for new concrete too. They said they'd be back. Flag #2: I asked for information for their company but wasn't provided anything so I can reach out to the business owner. Around 4:30 Elmers shows up again. Turns on the water and we see right where the waters coming up. The tech digs out a 16' wide times maybe a foot deep by 2 foot long hole and we see that the issue is a failed connection exactly where the PVC mates with the House Copper on the PVC side. To cut to the chase, im offered 4 or 5 options, the cheapest being a "Band-aid" fix for over $1000 with other options up to over $7000, and of course a EZ finance payment plan with a high interest for everything. . So yeah, realize with their own words, your not getting a repair anymore, right there in their electronic tablet, it lets you pick their $1000 band aid fix. That was my Flag #3, So I'm like, Bro that's way too much money to fix this issue. That's not even $15 worth of parts. Initially i said im not paying that much, and you all have to do better with the numbers and would have normally walked away, but I get told "I already started the job with the "excavation". (I'm like Ohh SNAP! they started the job without telling me they started the job or giving me a quote). Right here is where I have to call out the practices that Elmers does. They know its late afternoon, They know my family is getting home from school and work my sons taking a leak in the back yard and My wife's telling me get it done. We cant just bail to a hotel and leave our pets home. I Bit the bullet and signed. and then top it all off with telling me the jobs started before I got the quote. really Really Really bad business practices. I did ask and get a discount out of him and I think the tech felt some sort of compassion and got me a cover and ball valve (tho the wrong kind of cover that i will install). I asked again and never got the name of their subcontractor. soooo... Next days (Wednesday) comes and still no invoices in my email. They've had my info for years now because I have warranties with them. I get hold of and talk with Elmers at 10 am and ask about the invoices, the subcontractors info and the cleanup of debris. Elmers cannot provide me with the invoice for the $525.00 that they took (guess what it shows in my bank info I paid Elmers twice). I was told someone would get right back to me. Its Thursday 04 Dec now, Its been 24 hours and still not another invoice and not a call. I'm gonna move forward with this of course but everyone needs to be aware of Elmers. I just hope my complaining doesn't affect the quality of the active warranty and inspection work i have associated with Elmers already. Bottom line, beware of Elmers and take your money elsewhere. In closing, I cant blame the Plumbing Technician, the young mans good at his job, polite and most likely following corporate policies and pricing im sure.

    quality service and amazing technician, best plumbing I have had at my home - I would use them…read moreagain for all services they provide. The value of having an expert was worth the it!

    GL Plumbing Services - plumbing - Updated May 2026

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