I really wanted to like this company because they started out great, but things quickly went…read moredownhill. After a few months, they began skipping services, which caused my pool to turn green multiple times. When I asked about it, they convinced me the issue was my filter. I trusted them and replaced it through their company--only to later find out they weren't being honest. On top of that, my technician kept trying to sell me used products, and every time I raised concerns, the office completely ignored me. I've never been offered a refund or even an apology. At this point, it's clear this company is run by con artists, and I would strongly warn anyone against using them.

We hired Guardian Pool, managed by David Fredericks, to renovate our condominium pool in Miami. The…read moreassociation paid a deposit of $24,500 for the project. For 13 months, Mr. Fredericks repeatedly assured us that the pool renovation would be completed. However, the work was never started. We later discovered that Guardian Pool does not hold a valid license to operate or perform pool work in the City of Miami Beach or Miami-Dade County. Despite this, the company signed a contract with Normandy Shores Condominium Part II, Inc. to perform the renovation. We have requested a full refund of the deposit, but Mr. Fredericks has refused to return the full amount. Instead, he began issuing installment payments toward the down payment without authorization from the association. I question what you would call a company that knowingly signs a contract to perform work they are not licensed to do within the city or county--this appears to be clear fraudulent conduct.

Kurtis was extremely responsive and also accommodating. I was having an issue with my pool fountain…read moreand our maintenance person wasn't sure how to make it work. Kurtis got on the phone with me immediately, I sent him a handful of pictures and a video of our pool system and within minutes he knew exactly what the problem was. On top of that his attitude was incredibly calm and you can tell he's someone who really values his customers and truly wants to help. Thanks Kurtis!!

Easy to get in contact with, easily found the problem, and was able to replace the part a few days…read morelater. The price quoted was reasonable. I recommend Broward and Miami Pool Service!

Fernando really came to the rescue. We had been working on removing silt from the pool for a week…read moreafter the recent flooding. Once he contacted me he came the next morning as promised. Really a very nice person and did exactly what he said. Our pool is now as his company name: cleand and clear!. Highly recommend this company.

Unless you want to get scammed do not use this service.!!!! I was told shortly after my months…read morepayment in advance . Service will no longer be provided. Although reassured the last month service would still be administered. I was left high and dry, after serveral phones and v/m frwd to do not disturb. It was clear blue would not fufill the last month of their paid contract.

PARAMOUNT POOL (Andy) did a service call for our pool. He not only conducted a comprehensive…read moreinspection of our pool's equipment, but also took the time to troubleshoot other issues with the suction valves. Andy was very professional throughout the process. In the 20 years of using different pool companies, Paramount is at the top of my list. I had a new Jandy Pool pump installed last August 2025. The water reservoir wasn't filling to the top, and our pool cleaner wasn't working--also, there were some bubbling noises inside two of the pool valves. I contacted several pool companies by phone and provided pictures to diagnose that my suction valves were old and needed to be replaced, and that my pool cleaner had a leak. I found Paramount on the Jandy website as a warranty service provider. Andy texted me right away and answered all questions promptly. He took the time to provide several troubleshooting tips via text before scheduling a service call. He alerted us prior to his arrival time and conducted a detailed inspection by removing each valve to check for leaks. He located a minor leak in one of the valves and patched it. My pool cleaner did not have a leak, as it started working after the valve was repaired. He noted that the other three valves, although old, are in good working condition and should be replaced when they start to fail. He fixed the issue with our pump and corrected the bubbling noises. My pool is in excellent working condition and running efficiently. I highly recommend Andy for any pool services, as he exceeded expectations with every service he provided. I'm happy to say that we have a pool servicing company for any future needs. GREAT JOB ANDY!

The owner himself returned my phone call to help address my issues. He was very kind and…read moreprofessional, on top of the he followed up with me the next day.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

I've been using Sadan for pool service for close to a year. I've had no issues with the service…read more I'm thankful that he took the time to set up my new salt water chlorinator and my pool has remained clean the whole time. He's been respectful whenever he comes to my home. Aside from keeping the pool clean he always closes the fence when he shows up and has never bothered us.

From the owner: Crystal Clear satisfaction guaranteedread more

This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

I called Pembroke Pool Service because I needed a pool maintenance service. They came out to visit…read moremy home 2 hours after my phone call. Two techs came by Lisa and Kevin and they explained everything they would do with the pool, Kevin advised I needed a new pool pump timer, (it was true, my timer was not going on and off automatically) and the timer and install was reasonably priced! I am so happy I found this company and I don't have to worry about taking care of my pool!!! Thank you, Lisa, Kevin and Mike!

Im in your system, unless you deleted me. i was the one who told you about the gunk on your techs…read morecleaner and instead of dealing with the issue, you eould rather just agree to part ways....and you said it was soil from the yard...and you promised to send someone to clean and you didnt.. and then my neighbor complained about the same gunk on her deck from the same tech. Its my fault your tech got black gunk all over the pool deck. Thanks..

Dont ever use them for the monthly pool service. I have ring cameras all in my back and pool. For…read morethe longest time I thought it was weird that the tech was only in the back for 2 minutes. Literally would clock in on the side camera and would be out 2 minutes later. One day after a service I decided to check out my pool and saw the skimmers were not cleaned at all. So I decided to take a look at my camera footage back 6 months and noticed the same pattern. The tech would just clean the top of the pool and leave but would say that they cleaned the skimmer, the filter and did all of this work. Total Scam job by Pinch a Penny and the tech. The manager of the store did call me and apologize but offered me only 1 month credit to stay. This lack of service was happening for 6 months. Imagine paying for something you didn't receive. Don't use this company at all.

After doing plenty of our own research as to what it takes to own and fully care for a pool, we…read moredecided that getting professional help would be a great way to go. We'll do our share but it's nothing like having that special guidance and knowing that you're not in this alone. The store is very organized which made it easy to understand and ask questions about what we needed. We left with so much more education and feeling very equipped with handling the huge job of being pool owners. There is so much time and care that's needs to go into taking care of a pool. All it takes is missing that routine cleaning once and you can have major problems that will need to be fixed immediately. They make it easy for you to trust that you're in good hands with them.