Gitano was a complete vibe! We went on Friday for the disco and had so much fun. You pay a cover at the entrance and with that comes one drink ticket. The drinks were phenomenal. It took a little, but was well worth it as most of the cocktails were specialty. You have to purchase drink tickets near the side of the bar and that's how you pay for them. My friend ran into a little hiccup where the employees were overcharging her and then putting the refunds on their personal cards...but other than that we had a blast! read more

Great little spot in Tulum. Cool vibe, live music. Food was pretty good. Service was mediocre, but not awful. Would recommend but not if it was your only restaurant to check out in Tulum. read more

Stunning restaurant and atmosphere. Fantastic music, food, and drinks. Very expensive but a great choice is you want a nice night out.

I went on a busy Saturday to celebrate my birthday Pros: -the ambience: romantic dim lighting with candles and string lights; very chic wood interior - the cocktails: the gypsy disco 75 is light and tangy; my husband had the carajillo and he loved the coffee element; presentation is trendy - the food: the lobster tostado is delicious and very small; I had the ribeye cooked medium and it was delectable; my husband is vegetarian and he had the chipotle potatoes and the mushroom side dish; it was more than enough food for him and apparently yummy - the live music: a super fun and quirky band with the lead dude playing the trombone Cons: - the covid precautions: when we walked in, all three of the hostesses had masks that did not cover their nose - the service: too attentive; it looked like the place was over staffed and some one was constantly touching your table which is a huge pet peeve of mine; I couldn't enjoy my conversation or even cheers my husband because a member of the wait staff was trying to take an unfinished dish from under my nose or picking crumbs off my table or wiping the condensation from my drink; it was disruptive and completely unnecessary -the guava cheesecake: it was okay cheesecake and the guava flavor did not come through; a very disappointing dessert; the churros were better but not the best I had on my trip by any means read more

This has got to be the worst dining experience I have ever had. The menu prices are not based in reality or actual food cost. The drinks seem to be made by an amateur bartender and the execution on the dishes was abysmal. We had a group of 4 and our bill was almost $800. This is a the height of the bourgeois pig lifestyle and it would be best if they either shut down or went back to concept. There is nothing worse than taking advantage of people and that is what you should expect when going here. Worst time ever. read more

Looks quiet from the outside but it's pretty big, has a nice lounge area along the perimeter and dining is in the middle where they have live music. Service was excellent. Better for cocktails here. Menu did not look impressive so we didn't stay for dinner but they had a great quesadilla and if you like spice, I would say their habanero salsa was the best we had in tulum read more

Made us wait 2 hours past our reservation time that was booked one month in advance. One of the employees even told us they only have enough seats for 300 people but had booked about 900 people on Friday night. Food was average but cost an arm and a leg to do a prefix menu for a party over 8 people. The punch bowls were super weak, tasted like water. Overall scam read more

My friend picked this for her 30th birthday dinner && we was all excited to try. The ambiance was cute and could be very eye catching to someone visiting the town such as we were. Though at times I found myself having to use my flashlight to eat my food and raise my voice due to the high volumed music. My friend arranged for us to have family style meal for 7 ppl. All items on the menu attached was what was given. The food was okay but not great. It was mainly all finger food shared. I'm guessing with the appetizers, entrée and dessert we should be satisfied, which I was. I felt we could've got a bang for our buck elsewhere. For all this including the non alcoholic drink I paid about $110. The drinks are extremely good but it's a bit overpriced. I felt as though this was more a tourist place bc I highly doubt that the locals are eating here. Another thing! Make sure you look at your menu bc the wait or tried to charged us for 6 water bottles when we only had 3! read more

See all

Great vibe and music. The food was pretty good, great value for the money. The staff is not the most responsive but language barriers factor into that. read more

See all

Didn't really get to experience Gitano for what we've heard it to be about. However, it's a lovely place. Different spaces to sit, etc. Didn't have any drinks or anything but i would love to go back to check it out for real. read more

Gitano - Entrance. - Mexican Near Me - Boca Paila, ROO

See all

Not sure why they don't have better reviews. The food was great! We shared: -avocado w/ almonds and ponzu -fire roasted cauliflower -I got the fish of the day: whole snapper -and my husband got the pork belly. We shared the chocolate caramel w/ fruit dessert and it was the perfect little size for something sweet after dinner. The service was great, and overall awesome vibe. We went on a Wednesday night so it didn't start to get busy until 8/8:30. It's such a picturesque place like other places in Tulum but it's truly special! I would recommend. read more

See all

Minus one star for closing early when online says they are open until 3 every night, but everything else was a win. Love the romantic lighting and seating. Wasn't thrilled about the cocktail menu as all their specialty cocktails are mezcal based and I'm not a huge fan, but man that changed after I ordered one! I had the unicorelle, which was good, but the wild child is hands down one of the best cocktails I've ever had in my life. read more

If you are looking for a restaurant where you can feel cool but not eat food. Come here. The food is equal to Taco Bell. Actually Taco Bell is better. The atmosphere is great and you feel cool eating here. But then you get your food... (very very below average)... and then your drink.... (which is fine but not worth $12 USD)...and then you get your bill (and I couldn't believe the price). Go here to be seen... just eat some food before you come and save your wallet. read more

Best service ! They are really nice crew ... big smiles and the best cocktails in town ! The ambience is amazing ! Highly recommend

The energy is amazing with true authentic #Tulum music! Great food! And beyond great service. I've never had service so attentive as #Gitano's. They start by making you feel as if you are the only person in the room and then lay a napkin in your lap. Service is this way from beginning to end. Don't let me forget to say how good their food is, or how they start the party with a live dj and hand out sparklers! #Friday night in #Tulum is here read more

Hands down the worst restaurant I've ever been to. The service was absolutely terrible. Completely forgot out appetizers despite us reminding them three times. Forgot multiple entrees, added entrees we never ordered to our bill. The food ranged from mediocre to terrible. We put down an $1,800 USD/$28k pesos deposit due to our group size. The bill came in at almost $300 less than the deposit. The girl who handed me the bill didn't believe our deposit was more than the bill I waited over an hour for her to find someone who could check, while I myself flagged down multiple people who kept promising to go check. They re-sat my table while still keeping me to the side to pay the bill I eventually just walked away but was then yelled at by staff for not paying my bill. However the real kicker was they charged me a $300 mandatory tip that they claim couldn't be taken out of the remaining deposit. I can't emphasize enough how terrible this place is. Go literally anywhere else. read more

Poor poor service. We had to wait over two hours for our checks and the servers tried to blame the experience on us. Very odd. Maybe it was because we refused the drug offers near the bathrooms. Avoid this place if you can. read more

Great place. Milton was very friendly waiter! Movie night is a lot of fun too. A bit pricey but it was worth it. The cove looks amazing.

Worst Customer Service Experience of my almost 40 year old life!!! And I've been to a lot of places...A LOT. Read on, and be aware. The food/drink was a 3 to 4 Star ok...I'm vegan and they made substitutions that I appreciated. Drinks were ok, I appreciated they tried to make a meal pairing. In general the menu was creative. The actual servers who served our group were kind and helpful. No complaints with them. Then the situation makes a quick turn to painful and scary. We were a good size group and there was some misunderstanding about the Prefixe Menu cost so the bill came and was around 85% more then we were explained in advance. We calmly attempted to communicate and understand.(multiple Spanish Speakers in my group and the "Manager" we worked with spoke fluent English). We were the last dining party in the restaurant at that time so they were clearly not worried about a spectacle by this time, and had many people available to join the conversation since their work was almost done. As a group that was actively being scammed,however we were not being rude, loud or incensed. Several additional non-involved employees (7 or 8) came over to the area we were calmly sitting while we tried to figure out a resolution to the misunderstanding rather then just pay such an great difference out of pressure or frustration. Most of the employees just stood there listening to the discussion, but a few made very clearly insulting statements in English. Specifically, A female hostess asked if "us women even worked and if we understood money" since we couldn't understand the difference on the actual bill to what we were told in advance. We are a very learned, educated party. No misunderstanding on our end, plain and simple they were trying to scam us. And they were trying to use pressure, ignorance and aggressive group body language to get us to accept it and leave. There were even comments to that affect. The worst of the insults came from A male Bartender who left his post to come contribute to the situation even though he had no involvement with us previously. He was especially aggressive and insulting, looming over a typically quiet and composed person in my party using aggressive body language and making many statements consistent of the theme, we must be idiots, that Mexico is not cheap and us Americans don't understand the costs of great food and service. He was becoming so assertive that others in our party attempted to interject and anyone who addressed him then became the focus of his Tyraid. He did not stay in the group but came in our personal spaces. Finally I intervened and suggested we ignore him completely because he was neither our server nor the "Manager". It took us completely ignoring him for him to be quiet. Though he remained standing very close with his arms crossed and maintaining a presence that was neither helpful nor welcomed. Several other parties made snippy statements from the employee gallery. It was an excruciating situation consisting of many more insults, attitude, pleading for us to just pay the bill as was, explaining that we were wrong and that we misunderstood and that there was nothing they could do. After about 35 minutes after the meal, the "Manager" came back with an offer to reduce the bill against his preference that we just pay and leave. Payment was made but as we left the group of employees stood at the exit in a way that made it feel as if they were trying to prevent us from leaving. It made me question my safety and feel extremely uncomfortable. I have never felt like I should question in Tulum but I was def. looking over my shoulder as we walked to our vehicle parked way down the street because also, there is no parking. Next day, there was at least one significant case of diarrhea based on this as the last meal eaten. Overall, this is the type of scene written in a movie, not one that you would think will occur to you. The food/drinks and ambience were nice but the experience makes me thankful nothing more escalated. They need to do some sincere work on the accepted actions of their team and what they think is service in addition to the fact that there was clearly an attempt to scam unsuspecting people based on our lack of understanding. 10 out of 10 would warn my worst enemy not to go to Gitano. read more

Gitano - Entrance, looks beautiful but beware...Should say danger like enter here at your own risk! - Mexican Near Me - Boca Paila, ROO

See all

Amazing place to eat and drink. Atmosphere is perfect. Private little beach is gorgeous. Best fish tacos I've ever had. Lobster tostada the same. Everything Was great. 100% would return. read more

My heart is still incredibly broken weeks after dining at Gitano and now I am writing this review because I believe it is important for all to be vigilant if coming to this establishment. I am incredibly upset by the experience at Gitano, $1700 dollars later for 9. Don't be fooled by the ambiance, the dance floor may be a good time and sparklers with shots and bottles is exciting but there are many areas of opportunity for improvement. The food lacked in flavor and was very mediocre for a preset menu $135 a person and additional % fees + credit card processing fees for a group with meatballs, pizza, and other unimpressive dishes. There is no phone number you can call directly to ask questions or edit a reservation. I emailed Gitano at the listed email address several times on their website and even after 2.5 weeks they have been unresponsive. Customer service is unacceptable. To make things worst my new IPhone was stolen off the dinner table while my group of 9 was dining to celebrate a bachelorette. Watch all your belongings next to you, on the table, on the chair, in your bags, in your pocket, on you. There weren't any guests dining near our table corner table so who else would steal the phone, wipe out the phone the next morning 15-20 min. from the restaurant, unbelievable. Security needs to be heightened. Tourists and out of towners please be cognizant if you come here. Our vacation was completely ruined here. read more

Great cocktails but WAY, WAY. WAAAY overpriced! My bf and I got 5 cocktails for $120 bucks - basically $20+ a piece - oh and they charge for water, which they didn't indicate. I doubt we'd go here again for those prices, as it definitely impeded on our overall experience - no matter how good the cocktail. Much better restaurants in the area who can deliver high quality cocktails and won't have hidden fees all over the place! Avoid! read more

While the service was great (very attentive), the food was relatively below expectations for the price. We've had far better meals for far less in Tulum. We had the guacamole - which was fine, but nothing exceptional for $21, the lobster tostada which was fairly bland, the Conchita (best part of the meal but still not worth the cost), the beets (no flavor) and the sweet potatoes (also rather flavorless). Overall, maybe people come for the vibe - although it was rather hard to see the food with just candles - but the foods was rather meh for how expensive it was. The margarita was probably the best part of the meal - very refreshing. read more

Went here during vacay in February. The area is cool, outside, kinda romantic, loud with a live band (which was entertaining ), lights hanging and candles. Had a neat beverage off the list, was tasty and came with a smoking stick...neat! Service was okay, not the most attentive...but nice enough. We had the lettuce wraps and asparagus for an app. The lettuce wraps were pretty tasty, our favorite thing was ate there, but the asparagus was just okay. Then we made the huge mistake by each ordering entrees. Wayyyy too much food, I personally regret not getting tacos or something or even sharing a plate. I had the chicken and my boyfriend got steak. Both dishes were pretty underwhelming for the hype here and the price. Don't make this mistake. We wouldn't do dinner here again. You could prob just grab a drink or a light snack and be good to check out the scene and the fun vibes. Plus side is they do take cards...but for a fee. So, caution of the hype...food isn't terrific ... drinks are tasty enough more IG able than good.... but good enjoy the night life and the vibe and don't go crazy with the dinner and you should be fine! read more

If I could leave 0/5 stars, I would. A larger group of us went here for dinner and drinks and were totally taken advantage of. We were charged $2000 USD over what we should have been and after contacting the restaurant to fix this, they stopped responding. We have attempted countless times to reconcile the situation. They are predatory and dishonest and we were completely taken advantage. I do not recommend this place AT ALL. Ambiance is fine. Service is fine. Being overcharged is a crime. read more

The most uncomfortable I've felt in the 29 years I have on this earth. Guys standing outside the restroom offering you drugs. They can easily follow you into a stall and do what they please. Restaurant seems to be okay with that. Servers are friendly but not worth it read more

The restaurant is pretty but I would say it is just "ok". Came here for my husband's birthday. The food really wasn't anything special. I'm sure there are much better options. read more

Luna was our server and she was so wonderful. Kind, attentive, interesting, and even though her English was perfect she put up with my pitiful attempt to speak Spanish. This place also had literally the best cocktails we had on our whole trip. My husband and I couldn't stop trading back and forth to figure out whose was better. Super flavorful, not too sweet, and really unique. We split the smoked sweet potato as a snack and...idk how a sweet potato could be so perfect. It's a potato. But just the absolute most glorious potato ever. We needed up staying for dinner because everything started so great, and the whole meal lived up to our hopes. Dope vibe too. Come here. read more

amazing. a must go to whenever in Tulum. A great place to meet people.

Good food and drinks! Went for a girls dinner while on vacation. It's a nice place to go if you want a late dinner and dancing after. read more

See all

We wanted a nice dinner and atmosphere while in tulum. We were sold on the disco ball and bar set up. When we got there it was raining and most people cleared out. We sat at the bar and waited out the rain. Ended up eating dinner at the bar and loved it. Our drinks were amazing and we had a fun time with everyone else hovering around waiting for the rain to stop. Would say to watch the weather before making a reservation because I think only the bar was covered. read more

Gitano - Mexican Near Me - Boca Paila, ROO

See all

My chef at The Pritchard in Okc stumbled upon Gitano last year and recommended it. We came last year for drinks, it was perfect. Last night we came in for dinner and were blown away. The food was sophisticated and comforting all at once. We tried grilled avocado, green salads orange vinaigrette, lentil chick pea stew, shrimp tacos with special habenero our server brought, and a chocolate dessert was was incredible. choco de lache. A great surprise was the band from Brazil was Buena chaplin and they were honestly world class. We tried to hire them to play an event fir us in Oklahoma... we'll see. Overall, a beautiful evening, Gitano.. you hit all the marls.. amazing fresh juices and cocktails, food, design decor, music and atmosphere... if i'd channel one thing.. i'd love to have had a cup of coffee which wasn't available. small detail for us. read more

Pros: Great live music, hip crowd and overall setting. Cons: food was good but not great for the prices, drinks were just ok, service was a bit slow. Overall, 5/5 for setting, atmosphere and music. 3/5 for food. read more

My friend and I came here for dinner on our first night in Tulum and it did not disappoint! Aesthetically the restaurants was mesmerizing, it was Friday night and they had a live band playing too. We ordered the whole roasted fish and shrimp tacos, along with two cocktails - highly recommended the Jungle Fever! The guava cheesecake is also a must! Would definitely return or recommend to anyone! read more

Gitano - Guava cheesecake - Mexican Near Me - Boca Paila, ROO

See all

My boyfriend an I had dinner at Gitano the first night we arrived to Tulum and returned for a second meal during our trip. We quickly learned that there is no parking and taxis are the main mode of transportation. we really enjoyed their juices; my boyfriend had the jungle mix and I had the pink flamingo. We ordered the tostada to start, grilled avocado and smoked sweet potato to follow, and the grilled ribeye as our main. The ribeye was very delicious and tender. We ended our meal with the chocolate dulce de leche which was extremely rich. read more

See all

First of all the hostess tonight was so sweet! We didn't have a reservation yet she was so amazing. I have been wanting to come here for some time, and was glad to finally be able to come here. I want to thank Luna who was so amazing! Customer service on another level!! 10 stars not only was she so amiable, energetic, but also recommended exactly what I like. She was truly awesome I really appreciate her outstanding service. Definitely what we expected, and what we will recommend. The band tonight was just wonderful, and the food "oh man" you have try the food! read more

Gitano is a must! The vibes, the cocktails and the food were amazing! We were even 30mins late from our reservation due to crazy Tulum traffic and they were still able to get us in! read more

Gitano is definitely a vibe! Came here for drinks for a friend's bachelorette weekend. The bar tender was a bit serious and not super friendly but the drink were yummy! The place is also aesthetically pleasing. The outside is dimly with small bulb lighting for added chicness. Also, you can pay in dollars or peso. read more

See all

WARNING: NEW YEARS EVE NIGHTMARE Gitano is known for its ambiance- but don't go out of your way for an expensive meal here. Drinks at best. My friends and I traveled to Tulum for the New Year and begrudgingly spent $350 per person for a 5 course pre-fix menu. We were a party of 8 so as you can imagine the stakes were high for a good time!!! We anticipated dancing and enjoying wonderful food based on the restaurant reviews. However, what we experienced was a chaotic mess. We booked a second seating dinner at 9:15 and were told to arrive promptly. Unfortunately, we weren't seated until 10:20 and our first appetizer did not arrive until 10:40. We tried to enjoy ourselves despite the setbacks and ordered drinks. However after two drinks in we were wondering if they'd forgotten about the rest of the food. What we received for our group was such small portions it should have been offered to kids!! When we hadn't received our entree by 11:30 we begged our waiter to bring our glasses champagne (included in our price) so that we could toast before midnight. He obliged but was frazzled the entire night. We understood that he could not control how quickly the food was being prepared so we also appreciated him trying his best. After several complaints by my friends I had to physically get up and find a manager... no one came to the table to offer an apology prior to this. The manager Robert was very apologetic and offered us 3 bottles of champagne for the trouble, however by this time we were starving and had completely lost our patience with the restaurant. The ribeye came to the table at 12:30 ... it was so fatty it was barely edible. To top it off the kitchen closed before we had dessert. While we appreciated the gesture by the manager, there's not much you can do to make up for such a bad experience. I would not recommend this place for any large celebrations..the food is bland and while the waiter did his best, everyone does not work well under pressure. In a nutshell they are not equip to mange such events. Save your money! P.S. we ended our night at a taco truck! Best money we spent the whole trip read more

Gitano - Mexican Near Me - Boca Paila, ROO

See all

Very expensive. You get charged a 4% fee for paying with a credit card. The food was tasty but not worth $200. The spicy cocktail I ordered was everything but spicy. I came here for my birthday and they couldn't be bothered to send a free dessert to the table. On a positive note, the staff was very attentive and friendly. read more