Insufficient care, dismissive, rude, doctor too busy so saw the assistant even though a long…read moreawaited appointment had been confirmed. Refused a flu shot and an emergency button which was guaranteed.Filed an immediate grievance with health insurance and now have a much improved primary care physician.

I received a phone call from On-Site MD requesting my spouse come to an in-person appointment at…read more7600 Hospital Dr. Ste. J1 regarding new Medicare regulations. My spouse is not a patient of Dr. Gregory Smith. I looked him up on the Medical Board website https://www.mbc.ca.gov/License-Verification/. There are 10 doctors with that name. Gregory Gerald Smith is listed on the On-Site MD website located at https://www.medicarelist.com/primary-care/on-site-mds-inc-sacramento-ca/. This doctor has a public letter of reprimand on file from 2020. I didn't verify any further business information because no one here solicited any business from On-Site MD. I suggest that if you are being called out of the blue or if you are a patient and have any concerns about the quality of your care, you reach out to the Medical Board or to your Medical Plan to discuss them. If you are a Medicare recipient, you can find help at the Senior Center in your area or go to the CA Dept. of Aging, HICAP website. https://www.aging.ca.gov/Programs_and_Services/Medicare_Counseling/

Upon meeting Dr. Andari after a total thyroidectomy, we were so impressed by her demeanor and…read moreprofessionalism. She truly seemed to care and explained a treatment plan thoroughly. She assured us that the best way to reach her was via the Dignity Healthcare portal. We'll, it took over a week to get a response to a concern. It turned out she was out of office so that was a very good reason however, someone should have been responding in her absence. Then recently, we had a dire need for a prescription renewal. It. We had to resort to contacting another doctor to renew the thyroid medication as we were now completely out. It seems to be a lapse in commutation from the portal messages to the doctor and visa versa. We are greatly disappointed and pray this type of service does not happen to anyone else.

If you are looking for a doctor who is professional, caring, and so informative, making you feel…read morethat you and your reason for seeing her, matters...then look no further! Dr Ansari is the reason I switched to Dignity! Although, I have had to follow up with a call to her team a few times, I am convinced it is a processing, workflow issue that Dignity as well as my previous provider, needs to address, not De Ansari! If I had the power, I would make the "process" of referrals, documentation, follow up, etc. smoother via better training. Until then, I decided to be my own advocate in order to keep this wonderful doctor. Actually, It has gotten even better now that I have modified my expectations and do what I can to move things along... often with a reminder call, and patience.

TERRIBLE Customer service -- cannot reach the office via phone. Avoid this place if possible…read more I've been calling consistently for the past month to check on my parent's medical records, no one answers the phone. The user ID changed to "Sac Crawfish" and as of today, the number is now a Google Voice number. This is ridiculous. I even attempted to call the primary physician's number and it goes straight to voicemail. Why have a phone line when you don't plan to answer? There's no email option either. We'll just have to show up to ask a simple question.

One of the staff, like the manager of front staff, ( she's around middle aged, her name is Rose or…read moreRosa I believed), she let us wait about 3 hours without letting us know the reason, even though we have an appointment. She also let the older patients, or someone who have appointment after us to come in first. Besides, when we tried to ask why we wait for so long, she blame us, tell us that we looked so uncomfortable, not patience and displeasing, and last but not least, she also removed us from patient's system without letting us know beforehand. She tells us that she don't want her clinic to serve us anymore and ask us to choose another one! We are really confused about that, like we did not do anything but still got pretty bad attitude from her. To be honest, we feel really really disappointed and would like to tell that the customer service from the staff in here is pretty bad, terrible, awful, and unacceptable.

Everyone was very nice, and it is nice to be treated well since you are the patient in need of…read morehelp. Caring, smiling and laughing is good atmosphere for patients. I will continue to come here, I was very well taken care of.

Dr. Xu is my new Internal medicine Dr. He is very thorough. He listens without interrupting. He…read moreseems very intelligent and has good bedside manners. I am happy with the care I have received so far. Would highly recommend.

I LOVE Dr. Waterbury! He is my superhero! I showed up to his office in 2020 in bad shape, I had…read moreeverything under the sun wrong with me, afib, high blood pressure/ high cholesterol, obese, depressed and a slew of other crap. He has worked with me so now all those things are now fixed, and I am 75 lbs down and happier and better than I have been in a very long time. I am so greatful for him! Yes, hes got a dry sense of humor , but I love that! He really knows his stuff. If I was rich I would keep him as my very own personal physician. I highly reccomend going to see Dr. Jude! Hes the best Dr. I have EVER HAD!!!

This doctor is a very rude person who only puts a bandaid on your issues and doesn't get to the…read moreheart of the issue. I've been seeing the PA for Sokalov- she's a much kinder person than Dr. Waterbury. My best suggestion is dump this guy as your physician- he's not worth the copay.

Dr. Haynes has been my primary care doctor for about 10 years now. I moved to NY for 3 years but…read morestill continued my primary care with Dr. Haynes. He is by far the best primary care doctor I've ever had. He really knows his field and is very knowable, cares about his patients, and is easy to talk to. He is really into fitness, health, and doesn't want to just push medication on you. He really pays attention to your health preferences and medical history to fully understand the full story of who you are and caters to your needs. He really is the doctor that talks the talk and walks the walk. If you have any questions about anything he'll answer them or refer you to another professional that can. He respects you when you would like to be referred to another health professional and will refer you as needed or upon request. I can't recommend him enough thought I don't want the secret to get out so that I can have an easier time getting in to see him. Thank you so much for your continued care and excellence in your field.

He us thorough and efficient while being very cordial and a great listener. I am thankful to have…read morehim as my primary care physician in the Sutter system.

Dr. Allison is a wonderful doctor. They just don't make them like him anymore. He is always "in the…read moreknow" about his work as a physician. Also has a great disposition, very compassionate and caring about his patients. He listens to your concerns. Something else you don't come across much anymore. I highly recommend Dr. S. Allison M.D. for your healthcare needs!

Dr. Allison is one of the most knowledgable doctors I have come across. I'm lucky I found him!read more

is such a great doctor. It was my pleasure having him as my doctor for the last 10 years plus I'm…read moregonna miss him but I know he got a promotion and he's doing great things. Whoever gets him as a is truly I'm gonna miss you.

We recently had an appointment at UC Davis Medical Group - Elk Grove with Dr. E., and I honestly…read moreleft feeling really grateful for the experience. One of the things that stood out the most was how much time she took to actually listen to my 11-year-old. Anyone with a pre-teen or teen knows how important that is. It's something to be said about a doctor who really sees and hears their patient--especially when that patient is a kid who's starting to find their voice. From the start, the whole visit ran smoothly. We arrived a few minutes early and were seen right away. The facility was very clean and organized, and once we were in the room, the doctor came in shortly after. Nothing about the appointment felt rushed, which is something I really appreciate in a medical setting. There was also a bit of a full-circle feeling for me being there. I've actually been coming to this facility since I was a teenager myself, so bringing my own child here now feels pretty special. Helpful tip: If you have a child or teen, encourage them to ask their own questions during the appointment. Dr. E really takes the time to listen and respond thoughtfully. It's not always easy to find a family practice doctor who balances efficiency with genuine care, but this visit reminded me why I've trusted this clinic for so many years.

About a year ago I came in to see Enrico Del Pozo because I had over a weekend suddenly gotten very…read moreill, extremely fatigued, easily out of breath, lightheaded, nauseous, weak, shaky, and pale. He said fatigue is such a broad thing and there's not really anything to test for, and when I tried to give him more details he ignored or dismissed me. He also suggested the only other thing affecting my energy could be my mood. He reordered basic labs anyway and found I had low iron, then prescribed me iron supplements, but even on the supplements I was still getting worse by the day. My mom took me to urgent care, and when they couldn't figure out what was going on but could see how sick I was, told me to go to the ER. It turns out I was severely dehydrated and I felt so much better after having an IV. With how quickly I was deteriorating over the course of just a few days, I don't know what would've happened if I had listened solely to my provider when he said to just see him again in eight weeks. I never want to see him again for anything. After that experience of being dismissed, I'd rather see literally anyone than Del Pozo again, but there weren't any other doctors accepting patients at this clinic so I went to the only other place accepting patients, the residency at Lawrence J. Ellison Ambulatory Care Center in Sacramento, and as it turns out, the residents are LEAPS AND BOUNDS better than these poor excuses for doctors could ever be. The residents actually listen and care about you unlike the doctors here! My new PCP who's a resident, Dr. Jacob Reed, is so kind and knowledgeable and he's helped me to finally figure out what my "IBS-D" really was--Bile Acid Malabsorption! I'm on medication and for the first time in my life I don't need to worry about being within steps of a bathroom! That medication had me eating completely normally again within a week (even coffee!), it's a COMPLETE night and day difference! I can finally leave the house again and actually see my friends again! So because my years of gut issues were finally solved, I wanted to help my dad finally figure out HIS issues, too, because doctors have brushed off his issues for decades. I accompanied my dad to his GI appointment with Asha Gupta Cogdill to help advocate for his gut issues, which he's had his whole life, but have been getting progressively worse and worse the past 18 years. He has constant left-sided abdominal pain, every second of every day, from the moment he wakes up to the moment he goes to sleep every day, for the past 18 years. Growing up, I can't remember a time when he's ever been able to eat normally. He lives off of tiny little bites of protein bars throughout the day because anything more, even water, makes his left-sided abdominal pain worse. He's tried everything that's recommended of IBS (low FODMAP, probiotics, antidepressants, Linzess, Colace, Miralax, peppermint capsules, proton pump inhibitors) but nothing has helped at all. He's had a few tests that have come back clean, but I'm still concerned he might have something that's going unaddressed that isn't IBS and that, as his daughter, because I DO have Bile Acid Malabsorption (which isn't IBS) I was wondering if, since we're related, that maybe I inherited a condition like that from him? Asha Cogdill then said to me, in response to that, "I really think you're just grasping at straws". Excuse me? Is it so far-fetched that genetics are a thing? I asked about more testing anyway and she said she "didn't want to go down a rabbit hole of testing and testing" and she didn't want to give him a CT scan because of the "radiation". Seriously? I've had a CT scan without any issue for MY gut issues! She acts like a CT scan will kill you! But I guess she thinks it's better to throw things at a wall and see what sticks rather than find out what's actually going on? She prescribed PPIs again and suggested peppermint capsules "Heather's Tummy Tamers" are you kidding me? Is this a joke?! We waited 4 months for this appointment--we could've gotten the same advice from CVS' MinuteClinic! I heard Asha's leaving the practice, to that I say GOOD RIDDANCE! My dad also injured his pinky finger about a week ago, and although xrays ruled out fracture or dislocation, they showed a soft tissue injury, and he hasn't been able to straighten his finger since, but NO ONE has reached out to discuss treatment for this in any way, not even to tell him if he needs a splint. I'm worried if this isn't addressed soon it'll heal wrong and he'll never be able to fully extend his finger again. Why do we as the patients have to constantly hound the doctors to get ANYTHING done? The doctors never take any initiative, I don't understand what they're even there for! If you want my advice, DON'T even bother with this useless waste of time clinic with its dismissive, disrespectful doctors. See any of the residents at 4860 Y street instead, they're sweet and listen to you. My favorite is Dr. Reed, he's the best!

I have been a patient of Dr. Yuen for more than 30 years. He is very knowledgeable about all…read moreaspects of medical care. His openness, unassuming manner, intelligence and patience set him apart from the majority of physicians I've dealt with over the last 60 years. I no longer live in the Sacramento area, but Dr. Yuen remains my primary physician even though I must drive a long way to see him. Charles LaBue