Staff here is extremely rude. I came here several times for minor health issues or to get shots for…read moreschool or internships. I have never came here for a major health issue, so I am not too sure how the doctor's expertise and evaluation would be. Usually, I schedule an appointment a month in advance in order to get medication or a prescription for an ongoing health problem that I have. Although I have a scheduled appointment, it still takes about 30 minutes to an hour for them to call me inside to get my vitals done. The staff taking my vitals are usually not health professionals, but friends or family of the Doctor because they are older and do not happen to speak much English. I mean not a lot of English is required since everyone pretty much knows the process - put your arm out with palms facing up and then they slide the arm cuff onto the arm and press the button until the blood pressure is read. Next would be getting on the scale which automatically reads your weight and then they pull out this snazzy little height scale to measure my height. Afterwards, I get directed to the patient room and wait another 20-30 minutes before the doctor can see me. After the doctor comes in, he asks why I'm here and then I tell him I need a refill and he writes the prescription and I'm out of there in about 3 minutes. The waiting process takes about 1-1.5 hours even with an appointment while the doctor only sees me for a good 3 minute. I can't imagine how'd it would be like without an appointment. I can't wait to find a new doctor that cares about my health. I do no recommend this doctor office at all. :(

Update: I never came back to this place after my first experience. I just wanted to add on that I…read morewas able to receive care elsewhere and was diagnosed with a medical condition that the doctors here stated I was "lying" about. If it is my first time seeing a doctor, I would hope the doctor listens to my concerns and not just state that I am lying. I am deeply saddened that my care was delayed as it caused me additional mental distress and financial issues as I was not able to work yet the doctor refused to listen to my concerns. Although I am in a better place now, I hope that no one seeking help has to endure what I did. Please look elsewhere for medical needs. I am still traumatized by the treatment I received, every time I drive past this place. Please save your time and money and go some place else.

I've been with this clinic for years because it was bought out by the Dr. Takhar from my old…read moredoctor. I've done everything in my power to see anyone but him because he is just so condescending. The doctor is very rude and unprofessional. He hung up on me on the phone. I was not being rude to him or condescending. I was just asking for a referral. I assume that we got disconnected and when I called back to the office to try to get him back on the phone the medical assistant says, "oh he's done with the appointment." Hanging up on someone is one of the most disrespectful things. One doctor under him is an amazing doctor and I hope that this office doesn't hold him back from his amazing potential because he honestly is a very patient and empathetic doctor. That would be Dr. Habib. The front desk staff is kind. I haven't had much problem there.

Very Disappointing Experience - Poor Customer Service…read more I would not recommend this clinic. My appointment was scheduled for 10:40 AM, but I had to wait until 11:45 AM before the doctor finally saw me. The doctor asked a few questions but showed little concern for my pain or overall condition. I felt that my concerns were not taken seriously, and the doctor left without properly addressing my issues. The lack of professionalism, communication, and patient care was extremely disappointing. Patients deserve to have their time respected and their health concerns taken seriously. I hope the clinic improves its service, but based on my experience, I would not recommend visiting this facility.

If I could give them 1/2 stars I would. The NP was good but then I had to see the doctor at another…read moreappointment which she is only in office on Monday. I had to repeat myself several times as she was not listening. She never told me I had to re-do labs or why so when I went to refill my meds she refused. One is for migraine prevention. I wouldn't go there if I was dying and they were the last doctor on the planet. I would just die.

Great place nice people in and out no wait. I love this place and enjoyed doing my extern here for…read moreMA

While the doctors here are excellent and professional, the clinic's administrative management and…read morefront desk staff are absolutely unacceptable. There is a severe breakdown in their insurance verification system. I was told they haven't accepted Medi-Cal for over three years, which makes no sense considering my grandfather was successfully transferred into their care two years ago after their staff explicitly confirmed they accepted his insurance. It is management's responsibility to keep networks updated, not blame patients for systemic administrative failures. And two months ago, I called the insurance to transfer over. Which the insurance called the staff to confirm if they still take new patients, and now telling me they don't take it. WOW Trying to call this office is a nightmare, with wait times routinely spanning 10 to 30+ minutes. When I called to request a standard check to see if an alternative insurance policy would provide coverage, the front desk receptionist was openly hostile, telling me: "WE DON'T TAKE MEDICAL, I DON'T SEE THE POINT OF ME CHECKING, JUST WASTING TIME FOR NONSENSE" This claim of being "too busy" to assist patients is a complete lie. Every time I walk into the clinic, the front desk staff are ignoring the phones to sit around chitchatting and laughing. The medical team deserves better than the toxic, lazy, and unprofessional environment being fostered by this front desk. Management needs to address this staff misconduct immediately.

My new PCP. I was looking for a group experience, many specialties, and I believe I've found just…read morethat. I liked the office and the doctor and staff that I met. Very friendly and open to answering questions.

I can't believe someone thought my review was funny but whatever. Frei appears to have two…read moredifferent places for reviews on yelp. Been waiting for my rx's to be refilled since Monday afternoon. Many calls, faxes and calls from Walgreens, emails to relay health. Still..no high blood pressure meds since yesterday a.m. Almost out of albuteral for asthma. grrrrrrrrrr. Spoke to Isabella at 11:00 a.m. today at the office..she seemed totally oblivious to my plight. Gave her the meds again...walgreens again, even their phone number. I reminded her that I have been out of high blood pressure meds since yesterday a.m. 3:20 pm...still no refills.

It bothers me that I'm giving my first one star review to a fellow health care provider…read more I have been a patient of Dr. Frei's for a few years. Last year she was thrown from her horse and suffered a concussion. Her accident occurred before my annual appointment. The office called me to reschedule. I was rescheduled not once, not twice, but THREE times (keep in mind the third rescheduled appointment was several months after the initial appointment). I completely understand that certain injuries take longer to heal from than others. However, what upset me was during the third rescheduled appointment I was brought into the room to change and I was told that a male physician was covering for Dr. Frei. No one mentioned in the appointment reminder phone call or when I checked-in for my appointment that Dr. Frei was still not available to see her patients. The medical assistant almost pleaded for me to stay and said that the office is trying to keep Dr. Frei's practice going. I felt torn, because I felt the office staff was deceitful for not telling me Dr. Frei was still unavailable to see patients. Also, I just wanted to get my annual visit over with. I reluctantly proceeded with the rest of the visit. Fast forward to this year. I made my annual appointment and was contacted by the office staff a few days prior to my appointment and I was told that Dr. Frei had an emergency change in her schedule. This was the last straw!!! After everything that happened the year before, and then to be cancelled on again this year. I had enough. I have since switched physicians.

I have been a patient of AFP for nearly 30 years. Dr. Kosh was my primary care physician until his…read morerecent retirement. Dr. E. Mathews is now my pcp, and I am always delighted and satisfied with his concern for my overall health and the way he listens to me, unlike many doctors in other settings. He is willing to take the time needed to address not only my concerns, but will explain himself clearly and concisely! In addition, my personal kudos and thanks to several of his office staff for their concern and assistance! Justin, one of the aforementioned, is the Jack-of-all-trades! He is always available to assist me when things have gone sideways. He is truly (and I do mean TRULY) a valuable asset and employee. And Amy, the prescription request employee, has always been able to get any problems resolved quickly and to my satisfaction! The entire office staff as a whole, however, should also be mentioned for their friendliness and professionalism. I NEVER feel cut-off or ignored! These guys are all GREAT!!! You are so very much appreciated for your efforts! Thank you, thank you, thank you!!!!!! GK Hall

Evelyn the medical assistant was AWESOME! She is so nice and so is Bernice. They always treat me…read moreand my husband with kindness and compassion and make us feel SO cared for!! LOVE THIS PLACE!!!

Dr. Wendy Lin has been my doctor for years now and she is one of the best doctors out here in…read moreSacramento. She is very personal with her patients and she is very friendly. She takes care of her patients very well. Outstanding Doctor!

I have been a patient with Dr. Lin for about 6-7 years now, and for most of my experiences, it has…read morebeen pretty satisfactory. I used to be able to get appointments 2-3 weeks in advance and even though she cuts her last appointment in the early afternoon, she has graciously stayed behind to take me at 4pm on weekdays. Now, she has a longer patient list so I need to make sure I schedule appointments at least 1-2 months in advance. I originally chose her because I preferred a female doctor who could speak Chinese and communicate with me. It was important for me to have someone who would understand my cultural practices and traditional background. I also liked the fact that she was young, which meant to me that she would be open-minded and actually listen to me as a patient. For the most part, she has lived up to my expectations. She does everything you expect from a doctor and gets your needs met. However, I did have one bad experience a year ago, though no fault of her own. It was either her office system or the Mercy medical group that she is affiliated. You can definitely feel that it is designed to squeeze as much money as possible from patients, making some visits seem impersonal and rushed. This particular incident happened when I showed up for my "physical" appointment that I booked many weeks in advance. I was SEVERELY disappointed by the front staff who looked at me blankly and said, "no it's just an appointment, not a physical appointment slot." It turns out the staff initially making the appointment made a mistake and never booked me for a physical - the appointment notes didn't even reflect this and no one at the desk knew what I was talking about when I checked in. Nonetheless, they made me wait and "maybe the doctor can do it." Nope, not only was the staff wrong and unapologetic, it turned out to be a long wait (she was running behind that day). So, minus one star because it was a waste of a couple hours that could've been avoided if they rescheduled me or better yet, got it right the first time. I eventually did only get seen for that 15 min slot and, yes, I was told I had to make another appointment to come back for a true physical appointment. However, she is a great doctor and I nonetheless convinced my parents to switch their PCPs to start seeing her.

Best doctors Dr. NIazi truly cares about his patients I've been going her for two years and always…read moregot A-1 care he shows true compassion and kindness and care for his patients I highly recommend this medicine.

They are truly amazing and take care of you as if you were part of their own family. Compassionate…read moreand delightful in every way. A special thanks to Dr. Enayatullah Niazi for providing the best care.

I dread calling my past drs office. NEVER the case here. I'm always greeted whether in person or on…read morethe phone by the best women. Rhonda, Jessica, and Roci.... They make my life easier with the warmth, friendly faces and compassion. Can't walk for better people to be watching over my family. Dr. Vuong is great. He listens and always addresses my concerns. He's never dismissed me. Always looking for alternatives to healing . Just a great practice. Keep up the great work y'all. Our family is grateful.

CAUTION ! BIG BEWARE ! UNPROFESSIONAL, POSSIBLY ILLEGAL TREATMENT FACILITY…read more The staff and doctors at Integrated Care including Debra Murray N.P., Fatima M.A. and the rest of the staff will make 100% promises assuring you that the cost of the Spravato treatments are 100% covered, not to worry about the monthly unpaid invoices. She , (Debra. P.A.) on multiple occasions, tried explaining to us, that she would 'manipulate the "coding" so that the charges they were submitting to BLUE CROSS insurance would reflect some made up reason for a non-existent diagnosis that would get them to cover these treatments, 100%!. We didn't quite understand what Debra was telling us at the time. It never felt quite right with us. It almost felt fraudulent, it felt suspect and even shady and is the primary reason that both my partner and I left INTEGRATED CARE and went elsewhere for continued treatments. They, usually "Debra", on multiple occasions, told us, there's just some sort of "lag time"in payments from BlueCross-CA. Eventually, when the unpaid balance was becoming so large and 100%, unpaid. We both felt very uncomfortable about it and discontinued with treatments at IntegratedCare, regardless of the multiple conversations with them assuring us "not to worry" is just some kind of office error. They assured us both, that "eventually, the entire bill would be covered and to "just toss the invoices into the trash". They even kept incurrageing my partner to keep coming for the weekly treatments. All the while, his balance kept growing bigger and bigger. Apparently, the information and instructions that they were telling us? They were either inaccurate or possibly just a plain lies. They made mentions on telling, possibly fabricated information to the BlueCross, so why would I trust them to be honest with us? Over the past year, we are still today getting monthly statements today more than a year later. The stressful PAST DUE OR GOING INTO COLLECTIONS letters start coming in with a past due balance of $7,292.78 ! After numerous attempts to resolve and numerous promises that there no need to worry. Why couldn't they just be honest with us in the beginning or at anytime? Why would they encourage us to continue with weekly Spravato treatments for nearly 8 mos. Why wouldn't they inform us that the insurance was not paying their "bogusly coded charges"? while no payments were being approved by insurance? They never bothered to mention anything about it to us. What kind of business does that anyway? WHERE ELSE WOULD A PRIVATELY OWNED CLINIC CONTINUE PROVIDING "UNPAID" SERVICES FOR 7 MOS? ZERO payments received !! It ridiculous to imagine any medical, "niche" clinic to allow this kind of practice..The charges were more than my partners total income at that time !Over one year later, the obnoxious and bogus past due notices keep on coming on the first week of every month, showing still, no payments made. I now believe that they were repeatedly lying to us, telling us that ALL SERVICES WOULD BE PAID IN FULL. We eventually found another location in which all the needed treatments and services would be covered 100%.. BUYER BEWARE. THEY WILL LIE TO YOU, JUST TO KEEP YOU COMING for treatments while knowing that the treatments aren't being covered by insurance. I believe they just want to keep the number of patients as elevated as possible. That bottom line $$$ is #1 for them. This went on for around 8 mos.! We can no way afford $7,410 or around $10,000.00/ yr. for Spravato treatments for anxiety, depression & PTSD. Nor did we ever "verbally agree" to pay out of pocket for the services. THIS has become a big source of anxiety and depression in itself, over a year later. Thanks alot I.Care. We all know. We will never actually be made to pay this "BOGUS MEDICAL INVOICE". I am no expert, but am starting to believe that they will gladly take it and use it for a income TAX WRITE OFF write off, against the insanely hugely profitable, lucrative margins they work with there. I believe it's several hundred percent mark-up for a relatively cheap pharmaceutical given and supervised by a couple underpaid LVN'S and M.A's. I believe this was possibly there intention all along. I feel this practice is just plain dishonest, wrong and possibly even illegal. We have been very patient, waiting for some kind of resolve on this invoice. We should not be receiving any statement with any unpaid balances today., .Its now been just over a year. Still getting those statements. We are just fed up with this place. The dishonest and manipulative tactics used by the staff at Integrated Care is pretty sub par, even for the far less than desirable medical services community we are all living with today. I hope this review might prevent someone else from being mislead or maybe even lied to as we were by this very possibly, unethical Spravato clinic. You might end up with another giant sized unpaid bill when you leave there. Be careful

Dr. Feliciano is the best doctor that I've ever had, and I've had a few of them!!! He actually…read morecares about his patients and has empathy too. I had to move to Orangevale and miss him dearly. If I could give him more than 5 stars, I would.

My mom was a patient of Dr. Feliciano, but after he moved his practice under d. Gregory Smith, he…read morejust disappeared. My mom is upset that he is no longer her primary care.