I attended a birthday party of 24 people that seated our group in 3 tables of 8. My dining experience went as follows.
Pros :
- I went with their "Veal Parmesan" with a side penne (they didn't have rigatoni..?) with a rose sauce.The "Veal Parmesan" was good with the meat tasting alright (it may have been a bit overcooked though ) but plenty of Parmesan.
- At first the service was very accommodating, at least for the first 30 minutes or so then it all went downhill as the resto got busy.
- Ordered a soda, it came in a bottle. I always find this a plus when soda come in bottles. I'm OK with cans but don't serve me fountain soda unless I'm at a food court.
Cons :
- The service completely dropped off the charts after 30 minutes. They seemed completely overwhelmed. Tables weren't getting food at the same time. I understand we were 24 but they took orders by the table... why not serve a table at the same time then? It's very awkward getting your plate and your significant other getting theirs nearly 10 minutes later when you almost finished your plate. I find this unprofessional and unacceptable! Everyone at a table should be getting food around the same time. We also shouldn't be waiting for an hour for our food. Hire more staff and find ways to get meals out faster and more efficiently (without forsaking quality) to fix that issue.
- The pasta in my plate didn't feel very fresh and the rose sauce had too much liquid and too little flavor. Was this made in house? I'd would rather have went with something else but for a place that claims to be Italian, some effort in their pasta is necessary to convince this Italian. Sorry!
- A meal for two will set you back about $100. Basically, it's about $50 for both plates, $10 for drinks and another $25 for dessert/coffee. Add tip and taxes and there's the bill. I find this quite expensive for mediocre food. I feel that they should go with a table d'hote instead which consists of an entree (soup or salad), a main then a coffee with a select menu of dessert of your choice. There can be extras here and there. I'm alright with paying about $25-30 per person. $50 though? No thanks.
- Ordered a cappuccino, it arrived cold?! This means the 30 minutes I waited for dessert my coffee, it was probably sitting on a counter somewhere for about 20 minutes. No. Noooo.
- Creme Brulee should be served hot or room temperature. Serving it cold is so anticlimatic for such a delicate dessert.
I think next time I'll just opt out to coming here and just send my friend a birthday gift instead. Lol read more