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Giordano's

2.7 (125 reviews)

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GIORDANO'S ATMOSPHERE

What's the vibe?
Casual
Outdoor seating

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Deep dish!
Dan V.

Sausage mushroom green pepper deep dish was fantastic and our sampler appetizer was ok. Service not so much as I felt like I was inconveniencing our server for refills while we waited for our pizza to cook. Usual Giordano's decor and the restaurant seemed clean.

Cheese and sausage deep dish
Angela B.

Upon approaching the building and entering the facility was clean and clear of any hazards. Lights were a little dimmer for a nice ambiance. Only one other family in the restaurant with our group of 4. It took a while for the waitress to make her way to our table to take our order. We ordered our drinks two rootbeer and two water, the brushetta and a cheese and sausage pizza. The tables were set up nicely with plates and silverware wrapped in napkins. The wait time for our drinks was long and we had to ask for them. Our appetizer took well over 30 minutes and we expected, as appetizers should be, to come out before our food. Not sure what happen there (maybe the lack of work from the employee behind the glass in the kitchen on his phone. The brushetta, when we finally got it was amazing. The tomatoes were fresh and refreshing and the mozzarella cheese and balsamic was the perfect amount for a burst of refreshing goodness. The first piece of pizza was delicious, but the second piece tasted as though the crust wasn't cooked through. In addition there is a cooler on the front with pizzas in it. The sign on it is very deceiving. Reads $6 each and as the pizzas looks smaller than those at the table I didn't think much of it. I planned to order for to go only to find out there is a tiny price written with marker on the top left corner that reads $23.16. So I could have placed an order for a large pizza to be cooked, but thought there was a better deal and ended up paying almost $50 instead of $35. Have to feed my family and didn't have time to wait an extra 45 minutes at 7:30 pm. So we got to the restaurant around 6:00pm and didn't leave until 7:30 pm. The facility was clean. The menus are torn and the salt shaker had grime and actual food on it. Waitress was nice, but slow. Frozen products need to be clearly marked. Appetizers should come out before the meal.

Italiano sandwich
Jeremy E.

We had a group of six and were seated immediately. Our server was super friendly and came to get our drink order and brought it to us right away. Ordered a deep dish pizza, Italiano sandwiches and the Italiano salad. We had customizations to each one and they got everything perfect. Everyone loved their food and the service. Will absolutely be coming back

Appetizer platter

Food was fantastic. That's the best thing I can say. On the flip side, our server was... inexperienced? Untrained? Not confident? Inattentive? Scatterbrained? Not great at customer service? At least from the observed behavior and our interactions. We were seated very quickly, and then waited about 10 minutes for our server to even come to the table, despite the fact that there were only 6 tables seated with three servers in the place. He did not greet us or introduce himself, just stated "are you ready to order" in a very flat toned manner. We placed our full order in the first interaction. Drinks came out right away with appetizer about fifteen minutes later. He did not come back to our table until he delivered our food despite a clearly finished dish and two empty drink glasses (my fiance sat for 17 minutes, yea we timed it because we were noticing a general trend in service, with an empty glass). Pizza came out right around 45 minutes after we ordered in accordance with the menu. It was phenomenal. Really could not emphasize that aspect more. We saw our server one more time when he brought our check (after we had to ask the host for a box and the check) and when he brought it back. He did not wish us a good evening, say goodbye, or make any effort to bid us adieu. There was one guy that brought us ketchup at one point that was very pleasant, and the server at the table next to us appeared to do a good job as well. Everything seemed clean while we were in the restaurant.

The perfect pie!
Ben T.

Yes! Chicago style pizza. Do it's been a while and had some craving for good Chicago Style but without the chunky tomato sauce. I had 1/2 Italian sausage and 1/2 Canadian bacon and it was delicious cheesy. The place was not crowded during a weekday early afternoon. Otherwise... it would have been packed. It does take long to cook the perfect pie so make sure to order some appetizers. Although, I had to remind the server, to bring the soup and salad before the pizza. They have a few TV's for your enjoyment while you wait. The restaurant was pretty clean and comfortable.

a half eaten pizza on a table
Jacqueline M.

When we walked in, there was already a group ahead of us waiting at the host stand, but they said they hadn't seen any staff come by. I could see people eating but no staff in the dining room or bar. Eventually, a server came by and seated the family that was there before us, but she didn't acknowledge us or come back to seat us after she sat that first group. I was confused but decided to wait. About 4 or 5 minutes later, she returned and sat us. We ordered right away because I was concerned that it would be a while before we could get the servers attention again. So far, she was the only member of staff I had seen in the entire restaurant. I ordered a Margherita pizza but forgot to specify the crust I wanted and was very disappointed to see a thin crust pizza be brought to my table. The server should have asked me to pick a crust rather than make the decision for me. The pizza was absolutely flavorless and the crust was tasted like it was made out of cardboard. I don't know how to describe how dry and unappealing it was. The pizza did look delicious but it was barely edible. The server did check to see how the food was but I didn't even have the energy or desire to order a replacement pizza. My confidence that it would be better was almost zero. We also had garlic parm fries as an appetizer and they were fine. My daughter had a kids spaghetti that was acceptable as well. The prices here are theoretically fair but not really worth it considering the service and food quality. I did eventually see a manager wandering around but he didn't seem to be doing anything that was beneficial to the operation of the restaurant. He could have done a lot more to help out the server that was running the entire dining room alone.

This is fresh from the kitchen...uncooked dough and cheese

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6 years ago

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4 years ago

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4 years ago

Took 1.5 hours to get a rather too- well- done deep dish pizza. Table was dirty. Staff was overwhelmed.

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6 years ago

A great new place in kenosha. Love the home made deep crust. Had a positive experience with the staff and manager. Our family will be back.

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6 years ago

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4 years ago

Food was great and our server Anthony was fantastic! Anthony was very attentive and knowledgeable. Will definitely come back.

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4 years ago

Went there today. The food was amazing. Our server, Anthony was outstanding. Will definitely be back

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6 years ago

Awful service. Very slow. Waited 1 hr for appetizers. Pizza came after 1.5 hrs. Spoken to manager twice

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6 years ago

The food and service was absolutely amazing!! Tony is so charismatic! Definitely gotta go back soon

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