Horrible service. I tried to remain loyal since AMC is my birth hospital and most of our family…read more Call wait times are on a 30min. wait time on average. They barely fill scripts and refill requests are a joke. Nurses hardly call back, staff is unprofessional, Pediatricians are arrogant and hardly check the patient's file prior to entering the room. We're currently looking for a new Pediatric office

Absolutely horrible! Practice used to be great until taken over by Albany Med. Can't get anyone on…read morethe phone. Can't get a sick appointment told to go to urgent care. The office staff can't make appointments. Have to call a general line with answering service. I wrote the same type of review a year ago. Time to switch practices. Would not recommend this practice to anyone!

I can't say anything about the other doctors, but when my son was young and I brought him in for…read morebronchiolitis, Dr. Looney spoke to me condescendingly like I was some kind of moron. Even my son noticed and asked why he spoke to me like that! VERY unprofessional. Apparently I left my suit at home that day and he assumed that he was speaking to an idiot.

Switching my daughter from my hometown pediatrician to this practice was a big and disappointing…read morechange. The doctors hardly introduce themselves or ask questions about your child. Aside from her growth and general vitals they really don't get into development, milestones, emotional growth, family life, etc. It felt rushed and impersonal every time I was there so we left the practice.

I see you bad reviews....not my experience at all. My daughter has been coming here for years and…read morelikes them. I desperately needed to get into a PCD and most offices put you on a waitlist and I waited for a year for some places and still have not heard back. They were able to get me in next month. I saw a Nurse Practitioner and I was BEYOND happy with her. I thought the care I received was amazing. My only issue was the wait time. I was called back immediately but waited a while before seeing the Dr. no biggie. I'll update if anything changes but I'm very happy with this place.

I've had my appointment canceled 4 times in a row from this place since my doctors office closed. I…read morefollowed him here but 4 times they've canceled me and today makes the second time they did it without even bothering to tell me. Thank goodness I called in advance. I told them Tuesday worked for me. Monday? She said. Tuesdays. How about a Wednesday? She said. Are you kidding me?

Horrible service. Mediocre doctors at best. Last resort for sure. Better luck at St Pete's…read more Truthfully, these places are overcrowded w/ welfare recipients who clog the waiting rooms and make for ridiculous wait times

My daughter's been going to "Albany Med/Ped for about 8 years and we've been incredibly fortunate…read morewith the Doctors, Nurses and Lab technicians we've had. My daughter is autistic, fairly nonverbal and a little difficult. Everyone always takes extra time to explain things to her, making sure that she's getting a good idea of what's going on. We've never had them talk about her as if she's not in the room which is not our experience with other health care providers. She sees Dr. Teague now who is amazing and I highly recommend her.

Dr. Courtney Willis treated our daughter at Albany Medical Center. She seemed fine at first, until…read morewe disagreed with her recommended treatment, which was invasive and unnecessary. We chose to follow the plan agreed upon with the hospital neurologist instead of the questionable one demanded by Dr. Willis. In retaliation, she teamed up with a colleague, Dr. Christopher Woll and made a false CPS report against us that contained blatant lies and racist undertones. Thankfully we were able to disprove her report with the help of other hospital staff. However, it's really concerning that the hospital seemed unwilling to take significant action to address her misconduct once we reported it. We saw many doctors while we were at the hospital, and other than Dr. Willis and Dr. Woll, they were all great. Hopefully this review allows parents to request a different doctor for their child if possible. We are also hoping this review will help the next family she tries to hurt.

I've had a lot of bad luck with medical professionals. That is, until I was recommended Dr…read more Kelleher by an old friend from high school. Where previous physicians dismissed my complaints and were quick to trust test results without first listening to what I had to say, Dr. Kelleher started with a head-to-toe discussion to find out what my problems and symptoms were. He answers my questions (even when they're silly) and listens to my explanations of what's going on with my body. You'd think that would be a given, but in my experience, it's very rare and worth a 5-star review.

Been a patient over 25 years, and no Dr. is quite like Dr. Kelleher. He takes time with you,…read moreanswers all questions, and is very thorough. His staff also is top notch. Highly recommended.off of Everett Road.