Call Center messed up one of two appointments, actually did not even make one of them. Need to…read moremake a new appointment, fast again and take additional time off. Staff, technicians and radiologists are good.

Today, I received the poorest care ever. The technician was abrupt and rude. She sighed and had a…read morehostile curt tone. She said we had to be out in 10 minutes. When I had said something not understanding why she was being so rude and short, she explained she had suffered Covid loss. Never apologized. I said to her I don't have Covid, when I did I rescheduled fulling informing your staff, had I known today would have been a problem, I would have rescheduled for another day. She said, "that would have been smarter." As I was getting my coat in, she returned, to walk me to the exit. I said to her, I am just putting on my coat if that's okay. The exam was not like I have had other times. I was assured by an administrator that she did the exam appropriately. Never, although assured my experience would be better by an administrator, would I ever go back there.

Linda at the desk was A-mazing. She really expedited paperwork for me. All my scans have been done…read moreby LHR and Ive always had a flawless experience. The techs are comforting and procedures done with care. I dont know why there are negative reviews but imho they are 100% on point.

No idea why there are so many negative reviews. Instructions for prep were clear, intake process…read morewas smooth, I was seen on time and the technicians were friendly, helpful and efficient. I left without a single thing to complain about.

The wait times are long eventhough they ask you to arrive early . They don't update you . I had…read moreto go searching for someone to inquire if they forgot about me . The women in the front are busy gossiping and act bothered if you have questions. It's been over a week and no MRI results . I'm getting worried and now have to call them . I would not recommend this site . The new Hyde park imaging is so much better .

The hold time to get to a representative is beyond ridiculous. I was on hold for over 30 minutes 2…read moreweeks ago. When someone finally picked up, they said I could not make an appointment without having the script in advance of the appointment. At this point I was so frustrated with the the hold time that the representative, Marlene, said she would call me back later in the day to make the appointment after I received the script via email from my doctor. It is now 2 weeks later and no phone call, no voicemail, nothing. And now, today, I am on hold again for over 30 minutes so far with no answer. If I didn't have 20 years worth of records here, I wouldn't even bother to ever go back. Northwell doesn't seem to have any interest in addressing these issues as there are many negative reviews and nothing changes. This has been a problem for awhile but seems to be getting worse. I do not recall having this issue before Northwell took over this facility. They should be embarrassed and concerned that there patient care is this pathetic. Also, as mentioned in other reviews, front desk personnel is not very friendly and you have to get there early only to wait longer.

This NYU Langone Radiology Center is easy to find and has a parking lot. This location feels…read morewell-maintained, safe, and well-resourced. The facility is bright, clean and modern. The staff members are welcoming and friendly. The care team here is patient, kind, reliable, caring and understanding. About 90% of the patients here are White, 2% Asian, 5% Hispanic, and 3% African American. Around 70% were born in the USA and came to the U.S. before age 12, 80% came from highly educated families, and 70% are financially well off. The place was busy but quiet. You check in either on the kiosk or with the receptionist. I started to check in with the front desk who was friendly. After checking in you just wait to be called. Most of the time they are on time. Even when they were behind schedule, I had to wait for a little while. When you get called you go to a room to be prepped for whatever imaging you are going for. You wait in that room until they are ready to do the imaging. Everyone was attentive and accommodating. I am pleased with the quality of care here and feel comfortable coming here. The Radiologists look at your images thoroughly. Even though I am the only Asian person here for the majority of the time, I felt welcomed, safe, respected, and supported, especially as a person with a disability in that environment. As a person with a degree who values quality Healthcare, I highly recommend this NYU Langone facility.

The portal was a breeze! i was able to schedule my appt via the app. You can even check in and…read morecharge the copay on the app so no waiting in line. Mia did the mamogram and she was gentle and professional. Dana did the sonogram. I asked her why both and she was really patient to explain it (in plain terms). There were other reviews that complained about the cold gel and the lack of wipes. Dana made sure that the gel was not too hot and gave me wet naps and paper towels to clean up. Easy peasy! I love Northwell Hospitals, but I love EVERYTHING else at NYU Langone.

I had an appt for a Conescan at their Millburn, NJ location on April 30. Yesterday I went to my…read moreappointment with the dentist who had ordered the imaging and found out they had never sent him the results, which I specifically told them to do. Wasted my time and my dentist's. This is unacceptable after a very expensive procedure. I called their number to give feedback this morning, I got automated message saying to leave my number; it's now end of day and I have yet to hear from them.

Conescan claims to have used FedEx. Didn't happen, here is proof- the upper right hand corner has…read morea USPS stamp. No wonder why it took so long! I really can't stand people who make false claims.

I love Zwagner-Perisi go every year for MRI Staff is great!…read moreBathroom smells outrageous & tv screens r so cool! Love love love Staff in Carle Place is great I will never ever go anywhere else! Lovely just lovely!

This will be the last time that I will use Zwanger Pesiri for diagnostic imaging. It takes on…read moreaverage 5 working days for results. I find this unacceptable. I have used other facilities and the results are posted 24-48 hours later.

This imaging center is huge, parking lot is hug, and the gave free valet parking…read more Finding my way to section D and checking in. There's a little rough spot with check-in. I by- pass the check in booth because no one was present so I went to the counter and was to go back to the booth. The lady at check in had just returned and she tagged if she could help me and I told her that I had to check in and she got a little rude. Her reply and tone was, I'm helping two people. She could have stated that she will be with me in a moment, a much better reply! I went back to the front desk as I was summoned from the person that sent me a way and he was kind and pleasant to deal with. After check in I dealt with the techs. Tina was the first, giving a mammogram it was a strange experience for me e as a guy but I made it through. Jesse was the sonogram tech. Very pleasant experience and both were giving me information as to what was about to occur. I had to do an chest X-ray and that also went well. I didn't get the text name but he was very apologetic for the delay in the waiting time. He didn't know that they put out charts in door rack. The facility is emaculate and very much in order. All of the other staff that I dealt with were professional, and compassionate.

Breast imaging got a makeover it turned out to be very nice quick experience. The staff is always…read morenice when checking in. When scheduling a 7:15a appointment there is never a long wait. The seating area is nice and comfortable it doesn't feel like your in a doctor's office they have a coffee and tea station for the patient's. I like the hallway pink decorations. The staff always verify your demographics and asks it you need assistance. Also a nice pleasant experience.

My primary doctor no longer has X-ray in the office. Now you go up to the 3rd floor, wait for the…read moretech to call your name(there's no receptionist). The tech that I saw is very friendly and personable. Honestly, he should be working in a pediatric facility. I had many x-rays as a kid and if he had been my tech, I would have felt much more comfortable. You can hear his laughter from the waiting area.

The woman that checked me in had a bit of an attitude, I guess I interrupted her not having to do…read morework because talking behind the counter to her co-workers, she was laughing and enjoying herself. The guy doing my MRI's who I had once before whose name is Peter, is an absolute sweetheart. He was just over the top accommodating because I need to be comfortable lying in that machine for an hour and he made sure that I was.

They are reliable. Jen is very experienced and does the job without causing pain. (6 Ohio drive…read morelocation).

Dr. Haimovic is a very good Dr. Highly recommemded. The facility is not. They tell you what you…read morewant to hear, staff, joking around laughing out loud. It's not a serious place very unprofessional workers. You can not get your Dr. You leave a message and no one calls you back. all calls lead back to the same machine. Wait times are extreme. They tell you to go get lunch , make it dinner it is terrible. I have never experienced a place like this in my life. I called on a Monday for an appointment, I never heard back from my left message. I went that Thursday and they still haven't heard my message. The girl told me I can make an appointment today, she told me it would be abt an hr. well it was 4 hours with 3 people infront of me. How is that possible? The aggravation of trying to get through is just impossible. and frustratiing. This is not how you treat people who are sick and need help and answers. I could go on and on. You have been warned!

I have taken my father to see Dr. Chu on several occasions. The doctor is good and they also did a…read morefull evaluation of him for memory issues. The wait at this office though can sometimes be long, hence 4 stars v. 5 stars.