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    Gingerly Grooming

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

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    Services - Gingerly Grooming

    Bath and groom only

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    2 years ago

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    Couture Pet Grooming

    Couture Pet Grooming

    4.8
    (107 reviews)

    I've had trouble finding a good affordable groomer and I think I've found the one:)…read more When I take my dogs to a new groomer I like to just go with a brush and a bath and maybe a cleanup trim for my corgi and terrier mix My corgi does not like to get groomed and is usually very anxious/stressed out when I pick him up but when I picked them up from this groomer he seemed happy and relaxed Both my dogs looked clean, neat and brushed. I will be bringing them back here again

    From a Longtime Customer -- Very Disappointed in How This Was Handled…read more We began using Couture Pet Grooming in December 2023 after my mother's elderly Black Labrador mix, Thunder, came to live with us in Southern California. For approximately 30 months, we were very satisfied with the grooming services Thunder received. Until this incident, I would have gladly given Couture five stars and recommended them to others. Unfortunately, our experience involving a future boarding reservation completely changed my opinion. We arranged for Couture to board Thunder for an upcoming family vacation. We were quoted $455 for seven nights plus one day of daycare, with a 50% deposit required to hold the reservation. On June 25, 2026--approximately 120 days before the scheduled boarding--I paid $255 by Zelle, which was actually more than the requested 50% deposit. Tragically, Thunder's health deteriorated significantly. At approximately 15 years old, he could no longer stand or move normally and was experiencing several age-related health problems. After consultation with family and Animal Control, we made the extremely difficult and humane decision to have Thunder put to sleep on August 3, 2026. The following day, approximately 83 days before the scheduled boarding, we notified Couture of Thunder's death, cancelled the reservation, and requested the return of our $255 deposit. We were told: "The deposit is non refundable. We keep deposit to hold dates and it is non refundable." This was extremely disappointing. In the boarding correspondence we received before paying the deposit, we were told that a 50% deposit was required to hold the dates, but we were not told that the deposit was nonrefundable. Had that condition been clearly disclosed to me beforehand, I would not have paid $255 approximately four months in advance. I subsequently requested a receipt and invoice regarding the transaction and was told one would be provided. As of the date of this review, I have not received it. This is especially difficult because we were not cancelling for convenience or because our vacation plans changed. Thunder died. We cancelled approximately 83 days before his scheduled stay. I recognize and appreciate the satisfactory grooming services Couture provided Thunder over the years. Unfortunately, the way this final matter was handled after the death of a longtime customer's pet has overshadowed those positive experiences. Our family lost a beloved companion. Under these circumstances, and based on how our $255 deposit was handled, I can no longer recommend Couture Pet Grooming.

    Perris Valley Veterinary Clinic

    Perris Valley Veterinary Clinic

    3.4
    (149 reviews)

    I accompanied my aunt to the visit for her elderly sick dog. The condition was ambiguous and tests…read morewere required for diagnosis. The vets were measured in the tests they ordered, knowing that my 89-year-old aunt was on a fixed income. They had a plan, x-ray 1st, which told us a bit more, then bloodwork. The shining star of this clinic is Eileen, 16 year veteran vet tech. before sending out the blood sample ($300) she did a quick blood sugar test and analyzed the blood viaually. She came to the waiting room to let us know that the dogs blood sugar was so high their machine could not register it. She indicated that we could take the dog home, but survival was unlikely, without serious medical intervention, in the hospital ($3,000). After that, we could address the kidney and liver issues. We did not ask for a urine analysis. She did it because her years of experience told her that it would be a wise move. At that point, we discussed the reality of euthanasia. Why does this matter? Because any other vet would have sent out the blood work, then we would have gone back the next day to discuss it. They did not charge us for the blood draw or urine analysis, which enabled my aunt to pay for private cremation. They stayed an hour past closing to complete the procedure. This clinic is NOT greedy. Instead, they are truly caregivers. Thank you Eileen. You are worth your weight in GOLD.

    NEVER GO HERE. Absolute cash grab. They do not care about your pet!!!!!!…read moreThey gave us * False hope * Thousands in charges (2k) * A dying dog left suffering * A rushed search for another hospital * And still lost a beloved family member We came in about two weeks ago because our dog appeared to have food poisoning. The staff recommended a long list of treatments, and because this dog was family to us, we agreed to everything they suggested if it meant he had a chance to recover. Before approving nearly $2,000 worth of treatment, I repeatedly asked the veterinarian (a Hispanic male vet) what the chances were that our dog would survive with these treatments. Instead of being honest or transparent, he avoided the question every single time and refused to give any realistic expectations. They told us to come back at closing because our dog "needed extra treatment hours." We came back at 5 PM exactly as instructed. Then they pushed it again and told us to return at 7 PM because the "extra hours would really help." Naturally, we believed them. We thought our dog was improving. He wasn't. When we returned at 7 PM, the vet casually informed us that none of the treatments had worked and that we now needed to rush our dying dog to an emergency hospital to be euthanized because THEY were closing. So after wasting our entire day, draining us emotionally and financially, they suddenly decided there was nothing more they could do -- yet somehow couldn't tell us that earlier? They couldn't even provide humane end-of-life care for a suffering animal in their own clinic. To make matters worse, while my family was devastated and trying to process losing our dog, they still slipped random charges onto the bill, including a flea and tick collar that had absolutely nothing to do with the reason we came in. This place is disgusting. Completely unprofessional, dishonest, and emotionally manipulative. I would never trust them with another animal, and I genuinely hope nobody else has to experience what we went through.

    Gingerly Grooming - groomer - Updated August 2026

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