Took my Maki back to Loyal Paws again, and once again they did an amazing job! They gave her a full…read morede-shedding treatment, clipped her nails, and she came out smelling so fresh and clean. I was even able to get in the same day, which was super convenient! I didn't get an answer when I first called, so I decided to stop by on my lunch break just to check if they were still in business -- and I'm glad I did! They're definitely still around and doing great work. Thanks again to the team for taking such good care of my pup!

Very friendly place, and the prices aren't exorbitantly high. I will definitely be going back again!read more

Renee was very aggressive with my dog. She came to my door and asked for my help to calm my dog…read moredown so she can finish grooming him. When I went to her van to help her she kept slamming him up against the van and my dog was was shaking so much, she pulled his legs and tail very hard and she was not able to finish her work and had the audacity to charge me more because "he gave her a hard time" never again!!!

There is no excuse for kicking a dog. Animals deserve to be treated with patience, care, and…read morerespect. Anyone who handles animals professionally should never resort to physical aggression. The video is disturbing. Pet owners trust groomers to care for their animals, not harm them. If this is how animals are treated, pet owners deserve to know before entrusting their pets to this business

Candace is awesome! We have a dog with high anxieties and will only let my husband cut/bathe him…read more She talked to him the entire time when she was grooming him and he gave her kisses at the end. She did an amazing job and he was happy when we left. Thank you so much Candace!!

I can't say enough great things about this place. First off, I chose IE pet Salon based off of the…read moreyelp reviews i read and I'm so glad i found them! I called Candace and she was able to get my dog in a few days later. He is a 1 year old golden retriever who has never been groomed before. Her and her husband were so welcoming to my family and did such a great job with our dog. I'm so glad we now have a reliable dog groomer! Her facility is so cool! They have a big waiting area and even a waiting room with toys for the kiddos and TV and a couch. Such a hidden gem!! I just absolutely love Candace. She is all about your dog and what's best for them. Give her a call you won't regret it!!

Amazing mobile grooming service to our dog. Karina was…read morepatience and did not rush. Highly recommended.

She never looked so cute! Great grooming, customer service and response time. We will be using Pet…read moreParlor again.

I loved the work they did on my two cocker spaniels. and I would definitely recommend them to othersread more

Just moved to the area... So started searching for a groomer for our two dogs, a golden and an…read moreAustralian shepherd mix. After going to Petco a couple times, we found this place based on all the great reviews. They did an average job on the grooming and way too overpriced. My Aussie is 13 and not very active and cost $95. Walked out spending $195 in total. That's just ridiculous. That's about $50 more than any other place I've been over the past several years. When I questioned it, he said, as long as they come monthly, the price will stay the same. If you miss, the price may go up. More? Really? I was better off going to Petco. Anyway, unless your money grows on trees. save some money and do some research.

I've had trouble finding a good affordable groomer and I think I've found the one:)…read more When I take my dogs to a new groomer I like to just go with a brush and a bath and maybe a cleanup trim for my corgi and terrier mix My corgi does not like to get groomed and is usually very anxious/stressed out when I pick him up but when I picked them up from this groomer he seemed happy and relaxed Both my dogs looked clean, neat and brushed. I will be bringing them back here again

From a Longtime Customer -- Very Disappointed in How This Was Handled…read more We began using Couture Pet Grooming in December 2023 after my mother's elderly Black Labrador mix, Thunder, came to live with us in Southern California. For approximately 30 months, we were very satisfied with the grooming services Thunder received. Until this incident, I would have gladly given Couture five stars and recommended them to others. Unfortunately, our experience involving a future boarding reservation completely changed my opinion. We arranged for Couture to board Thunder for an upcoming family vacation. We were quoted $455 for seven nights plus one day of daycare, with a 50% deposit required to hold the reservation. On June 25, 2026--approximately 120 days before the scheduled boarding--I paid $255 by Zelle, which was actually more than the requested 50% deposit. Tragically, Thunder's health deteriorated significantly. At approximately 15 years old, he could no longer stand or move normally and was experiencing several age-related health problems. After consultation with family and Animal Control, we made the extremely difficult and humane decision to have Thunder put to sleep on August 3, 2026. The following day, approximately 83 days before the scheduled boarding, we notified Couture of Thunder's death, cancelled the reservation, and requested the return of our $255 deposit. We were told: "The deposit is non refundable. We keep deposit to hold dates and it is non refundable." This was extremely disappointing. In the boarding correspondence we received before paying the deposit, we were told that a 50% deposit was required to hold the dates, but we were not told that the deposit was nonrefundable. Had that condition been clearly disclosed to me beforehand, I would not have paid $255 approximately four months in advance. I subsequently requested a receipt and invoice regarding the transaction and was told one would be provided. As of the date of this review, I have not received it. This is especially difficult because we were not cancelling for convenience or because our vacation plans changed. Thunder died. We cancelled approximately 83 days before his scheduled stay. I recognize and appreciate the satisfactory grooming services Couture provided Thunder over the years. Unfortunately, the way this final matter was handled after the death of a longtime customer's pet has overshadowed those positive experiences. Our family lost a beloved companion. Under these circumstances, and based on how our $255 deposit was handled, I can no longer recommend Couture Pet Grooming.

I accompanied my aunt to the visit for her elderly sick dog. The condition was ambiguous and tests…read morewere required for diagnosis. The vets were measured in the tests they ordered, knowing that my 89-year-old aunt was on a fixed income. They had a plan, x-ray 1st, which told us a bit more, then bloodwork. The shining star of this clinic is Eileen, 16 year veteran vet tech. before sending out the blood sample ($300) she did a quick blood sugar test and analyzed the blood viaually. She came to the waiting room to let us know that the dogs blood sugar was so high their machine could not register it. She indicated that we could take the dog home, but survival was unlikely, without serious medical intervention, in the hospital ($3,000). After that, we could address the kidney and liver issues. We did not ask for a urine analysis. She did it because her years of experience told her that it would be a wise move. At that point, we discussed the reality of euthanasia. Why does this matter? Because any other vet would have sent out the blood work, then we would have gone back the next day to discuss it. They did not charge us for the blood draw or urine analysis, which enabled my aunt to pay for private cremation. They stayed an hour past closing to complete the procedure. This clinic is NOT greedy. Instead, they are truly caregivers. Thank you Eileen. You are worth your weight in GOLD.

NEVER GO HERE. Absolute cash grab. They do not care about your pet!!!!!!…read moreThey gave us * False hope * Thousands in charges (2k) * A dying dog left suffering * A rushed search for another hospital * And still lost a beloved family member We came in about two weeks ago because our dog appeared to have food poisoning. The staff recommended a long list of treatments, and because this dog was family to us, we agreed to everything they suggested if it meant he had a chance to recover. Before approving nearly $2,000 worth of treatment, I repeatedly asked the veterinarian (a Hispanic male vet) what the chances were that our dog would survive with these treatments. Instead of being honest or transparent, he avoided the question every single time and refused to give any realistic expectations. They told us to come back at closing because our dog "needed extra treatment hours." We came back at 5 PM exactly as instructed. Then they pushed it again and told us to return at 7 PM because the "extra hours would really help." Naturally, we believed them. We thought our dog was improving. He wasn't. When we returned at 7 PM, the vet casually informed us that none of the treatments had worked and that we now needed to rush our dying dog to an emergency hospital to be euthanized because THEY were closing. So after wasting our entire day, draining us emotionally and financially, they suddenly decided there was nothing more they could do -- yet somehow couldn't tell us that earlier? They couldn't even provide humane end-of-life care for a suffering animal in their own clinic. To make matters worse, while my family was devastated and trying to process losing our dog, they still slipped random charges onto the bill, including a flea and tick collar that had absolutely nothing to do with the reason we came in. This place is disgusting. Completely unprofessional, dishonest, and emotionally manipulative. I would never trust them with another animal, and I genuinely hope nobody else has to experience what we went through.

I took my little Gia to Nuevo Road Animal Hospital for the first time today, and I couldn't be…read morehappier with our experience! Everyone was so kind, caring, and welcoming. They treated Gia with so much gentleness and made me feel comfortable knowing she was in good hands. It's so important to me to find a veterinarian I can trust with my little baby, and I truly feel like we found a wonderful place. The staff was professional, compassionate, and took the time to answer all of my questions. I'm so grateful for the care Gia received today. We will definitely be coming back! Thank you, Nuevo Road Animal Hospital.

Had my cat's nails clipped and his ears cleaned. He came back with clipped nails and SHOOK HIS HEAD…read morefor a week or so trying to get rid of the crap used to clean his ears. I kept rubbing crystals of something that was used from his ears. He was not happy, not am I. There were no aftercare instructions provided. I wouldn't recommend this vet.