"I am writing to thank you for representing me so very well as both a seller and a buyer. As you know, I was faced with the daunting task of both selling my Hillsborough home of 22 years and finding a new place to live somewhere in southern San Mateo County. My husband's sudden death in February certainly changed my life overnight.
As my selling agent, you were incredibly helpful in counseling me on the timing and staging of my home. I appreciated your valuation explanation, where you explained the market, the potential buyers and the appropriate timing of the sale. My home did, indeed, show beautifully in the summer! Your staging, paint tips and garden prep were amazing! For a minimal effort, you were able to get me maximal results. I appreciated your suggestion to store my extra furniture in my garage because I did not want to move twice.
I should mention that you were able to bring in three strong offers, trigger a bidding war and end up with an over-asking final amount. That is a great result! I am so pleased with the outcome.
Having known you as a parent at West School, I was already comfortable with your knowledge of Hillsborough and San Mateo County. Your having represented our mutual friends, Tom and Stella, was icing on the cake. You have the same strong sense of civic involvement that my late husband and I respected in our friends. Your treating me with dignity and understanding made our tasks much easier!
Speaking of understanding, you were able to work around my elderly mother's needs when showing the home. You were so kind to her, her caregiver and to the family, regarding her limited ability to leave the home. I appreciate the many kindnesses extended to her by all.
On the buying end, I appreciate all of the time you spent with me. I am amazed that you were able to serve me well on a daily basis, regardless of other commitments (I assume you had them!). Helping me narrow down my area of interest was so helpful. I knew I liked San Carlos, Redwood City and Menlo Park - I just did not know where I wanted to end up. Providing me with experienced contractors to give me ball park quotes was extremely helpful. You never tired of my questions or my concerns. My ultimate decision to buy in Menlo Park was reached after a thorough review of every home in my interest area over several months. I know I made the right decision.
The best part of all was that you orchestrated simultaneous closings on both of my transactions. I was so pleased to have one title person who understood the whole complicated issue. Every detail was attended to. I did not have to reinvent the wheel with estate, trust or financial issues. Things went so smoothly that I still cannot believe it.
You even recommended terrific movers! They are green movers, which I totally love. They were quick and efficient and even let me take my time emptying the moving containers. Nothing was broken or even dinged! I was able to sell my home, move to Menlo Park, take a long planned, two-week trip to China and return to a new and comfortable home, all within the period of a month. Amazing!
Gina, thank you for all of your efforts on my behalf. Your dedication to your profession is stellar. You truly put your client first and seem to anticipate every possible scenario. Your support staff is first rate, from your husband who assisted with various mechanical issues at my home and helped me understand the mortgage market, to the guys who inspected, repaired, hauled and packed. All aspects of buying and selling were covered in one amazing, big fell swoop - wow!
I am so glad to have renewed our acquaintance. You have been more than an agent, you have been a friend. A life change of this magnitude could not have gone so smoothly without the right agent, namely, you. You absolutely made a huge difference in my life. I whole heartily recommend you to anyone who is in need of a real estate professional. Thank you so very much." read more