I contacted Casey Sternsmith and Tess Salter to help me sell two homes while going through a violatile high conflict divorce. My ex is incredibly stubborn and challenging to deal with. Both Casey and Tess were incredibly professional to deal with, highly responsive to my needs and managed to sell both homes for more than 20 percent over the asking price with each close of escrow taking around 10 days. Tess and Casey were patient and thoughtful in walking me through the whole process from necessary repairs, to staging and painting. Amazing job ladies and thank you from the bottom of my heart! read more

Thanks in large part to Casey, my partner and I are now first time homeowners, after we won the first offer we made this year. Casey's familiarity of the nuances of the local neighborhoods in San Mateo county helped me and my partner focus our search to areas that were particularly desirable for us. Her deep knowledge of the home-buying process, and how she held our hands throughout the offer and closing process, brought clarity, confidence, transparency and to what could have an otherwise very overwhelming process. Her upbeat energy, firm guidance, and insight has made her a pleasure to work with - she even surprised us by letting us know in person with a bottle of champagne that we won the bid, a joyful experience we'll never forget. Casey's team was helpful as well - both in clear communication about completing the dozens of documents during closing (mostly remotely, which was convenient due to COVID-19) and doing the final walk through with us. After purchasing our home, Casey has been helpfully hands-on when we've requested referrals and expert advice as we are in the process of renovating part of the home. She even met me at a store to help look at supplies, and met with contractors on our behalf to get bids for the work. I appreciate that she offers valuable insight when we ask for it, is thorough in her follow up, and I feel that she genuinely is most concerned for our happiness and well-being. As a bonus, I also love that the Sternsmith Group is an all-women team! read more

This review is long overdue, but I want to post it anyway because Casey Sternsmith is the main reason my husband and I are now busy homeowners! We were referred to Casey by a friend in December 2020 and worked with her in early 2021 to buy our first home during one of the hottest seller's markets to date in the Bay Area. We had waited almost 10 years to become homeowners so our expectations were really high - and Casey exceeded all of them! We were immediately impressed by Casey's professionalism, attention to detail and depth of knowledge about the San Mateo real estate market. After only one conversation to get to know us, she introduced us to several great neighborhoods we'd never explored, including the one we fell so in love with we had to buy there! The buying process got tough when prices spiraled up 20% almost overnight, but Casey's calm encouragement and sound advice kept us grounded. She was always very honest and straightforward with us in a situation where she could have easily advised us to stretch beyond our means to keep up with market competition. In the end, Casey was a miracle-worker! When we felt we might be priced out completely, Casey introduced us to sellers who were leaving the area soon and were willing to sell to us instead of completing a planned renovation and then listing the house. We negotiated a price that felt fair to everyone and Casey connected us with the contractors so we could complete the renovation to our own tastes before moving in. We couldn't have imagined better results and will be recommending Casey to everyone we know who needs a realtor! read more

My wife and I met Leila at Sternsmith Group through, of all places, Zillow. Now, just over 2 months later and thanks in very large part to her help, we (and our daughter, son, and dog) have bought, moved into, and celebrated Halloween at our first home. From our first call and meeting, we were thrilled to see that Leila was not just a real person but a sharp, responsive, knowledgeable realtor. She answered every call and text right away at all hours, helped us negotiate our (winning, obviously) offer in a highly competitive neighborhood, and even introduced us to the bank and broker (Holly Brand at Wells Fargo, also excellent) who ultimately won our business. We were just looking for someone to help us tour a house. We feel--and I suspect we are--just so lucky to have found Leila. We'd highly, highly recommend her if you haven't already found someone to help you with your search and this process. Buying a home in Northern California is no joke, and yet it truly wasn't bad with Leila by our side. Thanks Leila and team! read more

Tess was wonderful. I could not be more pleased with her and her team. From the selling perspective, she was calming, kept my wife and I on schedule, provided valuable input/feedback, and we could not have been as successful as we were selling our home without her, seting a neighborhood record. From a buyer perspective it is uncanny how well she captured what my wife and I valued in a new home - not to mention how quickly she responded and scheduled home visits. I highly recommend Tess and her team. You will be in good hands! read more

Casey was the listing agent for our townhouse sale. We first met Casey at an open house in the Bay Meadows two years ago, we weren't seriously looking back then but we were impressed by her professionalism, knowledge of local market, and especially the quality of her marketing materials. Two years later, we were caught in a situation where we had to sell our beloved townhouse quickly, and more importantly, carefree since my husband and I were both in the middle of job changes on top of the new house move. We interviewed a couple agents, including some really top notch agents from the Bay Area, and we decided to go with Casey and her group. In our interview, Casey walked through their processes and offerings, set a reasonable range for price expectation, patiently answered all of our concerns as first time sellers, and clearly demonstrated confidence that they can deliver in a quick and carefree manner. Right after our conversation, we took Casey's advice on a few light touch upgrading jobs, all proved to be super worthy. She also works with a staging partner, who did a good job the first time; but we were picky on two pieces of furniture and informed Casey about it, Casey and Tess made adjustments the next day. Every corner of our staged house was so cute and picturesque that made me want to hold on to the house. Casey also has a dedicated marketing team, and their marketing products are the best I have seen in the past 3 years as we were causally / seriously involved in the real estate market. On top of the high quality printed brochures / post cards, they are also super good at producing videos and broadcasting through social media. A lot of my friends commented that those videos are super eye catching and effective. We were so happy that we got a couple good offers only after one round of open house. Unfortunately there was a serious mishap caused by the potential buyer / buyer's agent shortly after we accepted the offer, Casey responded quickly and professionally. She was going out of her ways to find a solution for us, while being very considerate of our emotions. Fortunately we found a buyer who was genuinely interested and appreciated our home. We also closed accordingly to our original timeline despite the mishap. We would definitely recommend Casey and her group to anyone who needs to buy / sell, and especially who is buying / selling in the Bay Meadows surrounding. Their core attributes as RE Agents are undoubtedly top notch, their local expertise further differentiates themselves among the rest. We plan to keep in touch and look forward to work with Casey and group in the future. read more

We met Tess at an open house before we were ready to buy. She acknowledged that and left it open to us to reach out when we were ready. I really appreciated her integrity and ethics in not pressuring us or adding us to any mailing lists. A year later - when we were ready to buy - Zillow randomly reconnected us. It was awesome because I already felt comfortable with her and trusted her be honest. She helped us find a beautiful house and made the process so seamless. She was patient with our end less questions (first time buyers here) and stayed on the phone walking us through contracts at all hours of the night. She also works with an incredible network of mortgage and loan advisors who made the purchase that much easier. I definitely highly recommended Tess! read more

We are celebrating our 1st year home buying anniversary. We already made many beautiful memories in our home and may not be able to if Susan was not there with us to find and close the house. It took a year to find our dream house and Susan was always very informative, active and patient with us. She understood what is important for us and worked with us in this direction. She is very experienced, loved and respected by all other agents and never pushy. She always have a lovely smile on her face. When it is the right house and opportunity, she knows how to get the house at the best price. I won't think twice and work with her every time. Thank you Susan, you are the best! Kim & Mayukh read more

We contacted Tess and Casey upon friends' referral. On the day we met, we knew we would be working with them and our search for a realtor was over. We clicked instantly. Their warm and honest attitude along with their professional approach immediately creates an environment full of trust and honesty. During our search they were very proactive. They quickly got in touch with other agents, piled the information and shared with us adding their personal feedback in such a short time that we could peacefully move forward with the next step. They were constantly on the hunt for houses to show us. To be honest, we were first time home buyers and inexperienced. We needed their advices and insights. Tess and Casey provided never ending patience and guidance to help make our minds. They not only helped us through the buying process but also after it. The Sternsmith group knows a lot of good contractors, has good understanding about possible costs and much more. It is such a comforting feeling to know that even now if we get in contact with them, they would find time to help us. We never thought that home buying process would be this smooth. Thanks to her and Sternsmith Group we did it in two months. Tess and Casey helped us find the right house with the right price at the right place at the right time. We are genuinely indebted and will enthusiastically recommend them to anyone that need a realtor in Bay Area. To say that Sternsmith Group exceeded our expectations will be a serious understatement. read more

Casey,Tess and the team at the Sternsmith Group are Pros. My mother passed in October of 2019. The five remaining members of our family were faced with all the chaos that comes with the loss of a parent and the disposition of assets. My niece referred us to Casey and the rest was a series of pleasant wonders. We were professionally guided thru the maze that friends and family said "wow now it's gonna be nuts" That NEVER occurred. What a terrific team to work with. Thanks Paul R. read more

Tess Salter and Casey Sternsmith are awesome real estate agents. They are professional, truthful, honest and friendly. They are very knowledgeable on the dynamic real estate market and will give you talk straight. They work tirelessly to complete the tasks at hand and meet all deadlines, smooth as clockwork. They have a large network of contractors at their call who do great work at very competitive prices. We were 200 miles away while Tess and Casey handled everything needed to sell our home. We would recommend you use The Sternsmith group for all your real estate transactions. read more

Susan was a fantastic partner for us as we sold our home in East Palo Alto. She stretched a bit beyond her typical area to help us and did a phenomenal job. Our home needed some work and Susan worked seamlessly with all the contractors, allowed us to have the final call on all proposals and work costs and then managed everyone coming and going in a quick window of time so that our house was on the market ASAP. We received multiple offers and were very pleased with the sale overall. read more

Tess is awesome! She guided us throughout a stressful process and made it into a dream experience. She was friendly and professional, and she answered all of our questions every step of the way. Tess is very professional and patient with a wealth of knowledge. I will recommend her to everyone! As a matter of fact I have already recommended her to few friends and they all had the same pleasant experience. read more

Casey and her team are simply the best. We had a great experience selling our home in San Mateo. Casey made the whole process easy and stress-free. She really listened to us and gave us great advice. I would recommend her to anyone! read more

As a first time homebuyer in the Bay Area, it was hard not to feel overwhelmed. Price, neighborhoods, schools, commutes, the bidding process, getting a loan- the list of unknowns went on and on. With so many unknowns, you need an agent that is (1) deeply knowledgeable, (2) understanding of your unique needs, and (3) straight-forward and honest. After completing the home-buying process, I can say wholeheartedly that Casey Sternsmith is all three, in spades. Casey has a deep, rich knowledge of the Bay Area and where we bought- the peninsula. That knowledge was apparent during our first meeting. We shared our hopes and dreams - and Casey put our vision to work against her deep knowledge of every component of home buying from financial nuts and bolts to neighborhood look and feel. Casey understood our needs first and then worked to make our dream come true. Throughout the process, she guided us with a straightforward, honest approach that helped us find our future home. Our dream home truthfully was nothing like we had imagined, but everything we had dreamed. In the end, it was clear that Casey understood our dreams better than we did! The best endorsement of a realtor is repeat business and Casey can count us to call about our next dream home. read more

Casey and Tess helped us sold our home at Bay Meadows at record time, with multiple offers & a good final selling price. As you'd expect with any home sale, they were a couple of complications which they smoothed out for us. We seem to have put the house on the market at the worst time - one weekend before Thanksgiving. Despite the tight schedule, they helped us prepped for the home showings, gave us expert advises, and we managed to got several good offers within a week time, with with super quick closing. These days, people are tempted to "do it yourself". But Casey is the kind of agent that really earns that commission and makes you feel you got your money worth and then more. They seem to be listing agents from every homes at Bay Meadows and selling all of them super quickly. I think people are on to them - in a good way. read more

Sternsmith Group - Real Estate Agents Near Me - Burlingame, California

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We had an outstanding experience working with Tess in both buying and selling our home, especially during the height of COVID times. She was extremely responsive, ensured proper safety measures (for both our family and potential buyers entering our home), and provided great advice throughout the entire process. Additionally, she had very helpful renovation connections which we are currently using. We give Tess our highest recommendation and would definitely recommend her to anyone interested in buying or selling a home in the Bay Area! read more

Casey and her team did fantastic job for my recent two transactions in a very professional and productive way! As a result, I didn't need to take even a single day off!:) In addition to her solid local knowledge, great access to off-market inventories, warmness and honesty, one thing she really stood out from other agents is the amazing emotional understanding and support which I feel so lucky to have her as our agent to make the big decision of the biggest purchase in your life:) Thank you Casey! read more

Casey Sternsmith has been an incredible realtor who has helped us to close on our dream home. From setting up the initial viewings to understand what we were looking for, walking us through our first offer, taking us through escrow and even organizing tradesmen for minor tasks once we had purchased the property Casey was intuitive, responsive, and professional. The entire Sternsmith team are also great; both Tess and Gabby helped us through the process and were responsive to any questions we had. We're sure that we wouldn't be in our dream home if we had not worked with Casey. read more

Casey was AMAZING. We found a house we liked on Zillow months before we were planning to buy and emailed Casey, who immediately told us that offers were due less than 18 hours later, worked with the listing agent to get us a tour the next morning, and guided us to make the right offer to secure the house. Then, she went above and beyond during the closing process to make sure everything went smoothly and that we had zero regrets about our purchase. Thank you Casey for helping us get our dream house; we couldn't have asked for a better agent. read more

Casey is awesome! She helped me find an off-market home based on my preference and financial situation. I've been living in this home for 4 months and I really like it! Casey not only helped me bought the home, but also helped me on getting the loan. After I got the key, I asked Casey for help on finding contractors, she helped on that too! I would recommend Casey to all people who want to buy a home in San Mateo county! read more

Casey is AMAZING! We find her because she is the NO 1 agent in San Mateo, and the data does tell the truth. She managed to do our renovation within 30 days with a totally brand new kitchen, carpet &floors, and lots of other upgrade in the bathrooms. She find budget yet high quality contractors. Our renovation cost is well spend With her extensive tasty staging, our place is eye catching. We expect to sell our place in a few weeks as our neighbors' all do, However to our surprise, our place got sold in 4 DAYS even without an open house. She helped negotiating the offer and therefore we get a much higher price than listed. The final price is much beyond our expectation. Casey is very professional & responsive & experienced. All I have is ease. read more

If you want a stress free selling experience, list your home with Susan Michal! Susan guided us through the whole process, answered all our questions and assisted with any/all concerns we may have. She was everything we were looking for in an agent, knowledgeable, talented and reassuring. She had a list of resources that we were able to employ in getting our house market ready straight through to the inspections. Completely hands on! The staging of our house was outstanding and we had offers within days. Susan is very professional, extremely friendly and not pushy and made us feel very comfortable through the whole process of selling our home. She had our back every inch of the way. We could not have had a better agent! Thank you so much Susan... read more

Casey sold our home, and with her classy aesthetic taste helped us through a ton of renovation decisions that needed to be made that we were overwhelmed by as working parents. From floor stain to paint colors, countertops, lighting and landscaping, she made sure it looked appealing to prospective buyers. We were disappointed that it didn't receive a lot of offers, but at the end of the day, it sold for over asking. At times, she could be difficult to reach, and there were a few details that were frustrating, like marketing photos that could have been nicer, but overall it was a tough, stressful project that she handled with grace. read more

I can still hear my wife jumping up and down when we found out we were going to be homeowners. We never thought we would find a place in San Mateo, within our budget and something we loved. And we have Susan Michal to thank for that. As first time homebuyers, my wife and I were nervous about the entire home buying process. Susan made the entire experience surprisingly easy and enjoyable (two words that you never associate with today's market). Susan has years of experience and provided trustworthy guidance. She understands today's competitive market, the region, the different players and gave us very realistic advice. She listened to what we were looking for as we honed in on our future home and never tried to push us in any particular way. Susan treats you like family. She was also great with our 1.5 year old twin boys and she still reaches out to make sure that everything is going well with the house. She provided us with a helpful list of personal contacts - from plumbers to electricians to painters, etc - to help us if anything ever came up. We love our home in San Mateo and would still be house-hunting had we not met Susan. If you're looking for a home on the Peninsula - work with Susan. read more

We were in great hands with Casey as first time home buyers. She was always straightforward and helped align our expectations with the market right away. If something was unrealistic, she was not afraid to tell us and when we had our heart set on a house, she didn't hesitate to help put together the best offer possible. Every listing agent we met at open houses had worked with or knew of Casey and I know this helped secure our offer. Once our offer was accepted, Casey worked with us on a fast close and even helped us get an intro to the previous home owners. I'd recommend Casey to anyone looking to buy or sell in the Bay Area! read more

Casey helped us buy our first condo in San Carlos in 2015. She helped us navigate our first home purchase in the competitive Bay Area real estate market, and win in a multiple offer situation. She helped us appropriately set our expectations of what was actually in our price range, and then helped us leverage creative tactics that ultimately led to a successful purchase that included all of our "must haves" and most of our "nice to haves." When we decided to dip our toe in the real estate market again in late 2018 to see if we could transition to a single family home, Casey was right there when we needed her. She helped us negotiate an accepted offer on a home with a couple of contingencies, as we still needed to sell our condo, and then proceeded to sell our condo in 3 days by leveraging her network of fellow real estate "all stars." We hope not to need her services again anytime soon, as we love our new home in Belmont - but, if you're in the market, we'd highly recommend Casey. She is highly knowledgeable, detail oriented, and a true professional. We've recommended her to others, and will happily continue to do so! read more

Once my boyfriend and I made the decision that we wanted to buy a house this year, we quickly enlisted Casey Sternsmith of the Monica Seeger Group to help us. With both of us being first time homebuyers, we needed lots of hand holding through the process. We of course had a lot of questions that she was always willing to answer and was very knowledgeable. Casey was available after work and during the weekend to attend open houses with us which was crucial since we weren't always sure what we should be looking for or what questions to ask when attending. She was there through each step of the buying process, explaining everything along the way. And above all else, she is so sweet and wonderful to work with, which makes an important time such as buying a home even more fun. We just purchased our first home in July thanks to Casey and couldn't be happier! read more

Casey is an excellent realtor. She first helped me buy a house back in 2007 and just recently helped me sell that house and buy our new home. In three cycles she was very knowledgeable with the timing, processes and the neighborhoods we were working in. I want to highlight the sale in particular - we weren't sure how to prep for the sale so she offered some very specific recommendations on some of the touch-up work and brought in a wonderful stager. Long story short - we had multiple offers after one weekend! (and the Saturday of that weekend was raining hard) She always knew what needed to happen when and she would make sure they all did every step along the way, which made it a lot easier for us. She also is a hard negotiator and always made us feel good about our deals. read more

When my wife and I decided to look for a property in the peninsula we got a few realtor recommendations from some friends and had narrowed our search to two other realtors. Before we had made a decision we went to visit a property that Tess happened to be selling. Tess approached us and introduced herself, we started talking, and we just clicked. She just radiated positivity, charisma, excitement and a honest interest in helping her clients. We knew we wanted to work with her in finding our new place and we quickly ditched the other two realtors. Tess was always available to answer questions, talk on the phone, and go with us to see properties. It was not easy finding our new home, but Tess kept us focused and worked hard in closing our deal which we really appreciated. I'll recommend Tess to anyone looking for a property in the peninsula, you just can't go wrong with her. read more

Susan was fantastic to work with. Very kind, patient, super responsive, extremely knowledgeable, and an overall wonderful person. She has worked with several of our family members, all of whom have had the same experience. You can absolutely trust her to partner with you to find the place that is right for you. read more

Tess was great to work with and helped us first time home buyers navigate the bay area housing market with ease. She is very knowledgeable of properties. She would always let us know when she saw one that might be a good fit even sending us her own video walk-throughs as a first preview during the pandemic. We toured many properties with her and she never pushed us to settle for something that wasn't a good fit. Ultimately she helped us find an off market home that met all our needs. read more

Casey and her team are terrific. They have helped us both buy and sell our houses and made the process extremely easy. Casey kept us constantly updated and provided great advice throughout each step of the process. The buying market in the Peninsula is super competitive but due to Casey's experience, determination and advice, we were able to beat out a number of other offers and buy our house. When it came time to sell our home, Casey took care of everything from the cleaning, to staging, to creating a top notch video tour and even offering to help us arrange storage. Casey was always one step ahead and thinking of every detail. We were selling our house during COVID and she was able to get it cleaned up, made minor renovations and had it on the market within a couple of weeks. We had multiple offers and sold it with the conditions we wanted. We couldn't ask for anything more! We highly recommend her and her team if you're looking to buy or sell your home! read more

We met with Susan Michal several months before we planned to list our house. She was very helpful in recommending a time line for us, and in scheduling and organizing vendors to help ready our home. Susan was great to work with- she kept us informed, always responded immediately if we had questions or concerns. And most importantly, she helped us get a great price for our house! read more

Casey was our main contact and the one responsible for the overall preparation and sale of our home property. Casey and her team planned out and were very effective and efficient in getting our house restored in some of the rooms and updated throughout the house followed by a very nice staging. The open house was held during the very outset of Covid, so showings were somewhat limited, but the sales activity nevertheless was strong, and the house was sold within a few weeks. In the future I would definitely call Casey first either to sell or buy again. read more

My sister and I needed to sell my father's townhouse in Menlo Park. We had a few agents review the property and selected Mary Lawson for her professionalism. Mary help us with what improvements we needed to make before listing. She provided recommendations for painters, carpet installers, stagers and assisted us with other improvements. Mary was always very responsive to any questions we had and her advice was right on the money. The house looked beautiful for the open house. It sold quickly and well over asking price. We couldn't have been happier. She made the whole process as easy as possible. She also referred us to a Fremont agent who helped us sell that house for over asking. We would recommend Mary Lawson for her knowledge of the market and professionalism. She was very easy to work with. The Shaws read more

We have worked with Mary Lawson now for almost 10 years and bought two houses and rented one with her help - she is truly amazing. Thanks to her diligence and dedication we were able to purchase a house whilst living overseas and together with the help of her partner Chris it was all completed effortlessly and without any glitches. Her knowledge of the area and the market, her tireless energy and her infinite patience make working with her a real pleasure. She has always gone above and beyond to help out with many things after the purchase. She has sound judgement and a great ability to sense a clients preferences and needs. read more

Susan Michal is an excellent real east agent. She helped me and my wife find and purchase our first home. Susan is very knowledgeable about the housing market in the Bay Area and helps you determine whether an asking price is above or below the going rate and makes sure you feel comfortable with the offer you are putting in. Susan is very personable and professional, and we knew she was always looking out for our best interest. Buying a house is a huge decision and Susan was always accessible and answered our many questions with a smile! Susan is very good at what she does and wouldn't hesitate to reach out to a real estate agent to see if a house was still on the market. It's because of her real estate smarts that we were able to get our dream home. We'd highly recommend her! read more

We couldn't have asked for a more helpful, kind, knowledgeable, and understanding agent. Tess guided us through the insanity of Peninsula home buying with the patience and experience we needed. Her advice and guidance made all the difference! read more

My husband first met Casey at an open house in our community. At the time, he was just casually looking around while jogging, but was very impressed by Casey's professionalism. From that point on, we began noticing that their team sold the majority of all townhomes in the Bay Meadows community. This team clearly knew what they were doing! When we decided to sell our place, we knew we had to go with Casey's team. From the very start, we could tell their service level and marketing approach were top notch. She patiently walked us through their process and even left a leather bound book with colorful photos of all the recently sold comps in our area. Through the whole process, Casey offered her expert advise while ensuring she listened to our preferences (e.g. She suggested we stage our home and we are so glad that we did. I didn't like the couches in the sample photos she sent over and she totally took my feedback into consideration and switched them out to my liking). Most importantly, she far exceeded our expectations with the sale price. We are beyond ecstatic and will definitely be referring her to our friends and family. read more