Casey was the listing agent for our townhouse sale. We first met Casey at an open house in the Bay Meadows two years ago, we weren't seriously looking back then but we were impressed by her professionalism, knowledge of local market, and especially the quality of her marketing materials.
Two years later, we were caught in a situation where we had to sell our beloved townhouse quickly, and more importantly, carefree since my husband and I were both in the middle of job changes on top of the new house move. We interviewed a couple agents, including some really top notch agents from the Bay Area, and we decided to go with Casey and her group. In our interview, Casey walked through their processes and offerings, set a reasonable range for price expectation, patiently answered all of our concerns as first time sellers, and clearly demonstrated confidence that they can deliver in a quick and carefree manner.
Right after our conversation, we took Casey's advice on a few light touch upgrading jobs, all proved to be super worthy. She also works with a staging partner, who did a good job the first time; but we were picky on two pieces of furniture and informed Casey about it, Casey and Tess made adjustments the next day. Every corner of our staged house was so cute and picturesque that made me want to hold on to the house. Casey also has a dedicated marketing team, and their marketing products are the best I have seen in the past 3 years as we were causally / seriously involved in the real estate market. On top of the high quality printed brochures / post cards, they are also super good at producing videos and broadcasting through social media. A lot of my friends commented that those videos are super eye catching and effective.
We were so happy that we got a couple good offers only after one round of open house. Unfortunately there was a serious mishap caused by the potential buyer / buyer's agent shortly after we accepted the offer, Casey responded quickly and professionally. She was going out of her ways to find a solution for us, while being very considerate of our emotions. Fortunately we found a buyer who was genuinely interested and appreciated our home. We also closed accordingly to our original timeline despite the mishap.
We would definitely recommend Casey and her group to anyone who needs to buy / sell, and especially who is buying / selling in the Bay Meadows surrounding. Their core attributes as RE Agents are undoubtedly top notch, their local expertise further differentiates themselves among the rest. We plan to keep in touch and look forward to work with Casey and group in the future. read more