We had 5 "smart jacks" installed. Our new home is over 100 years old and we were nervous about jack…read morehammering into the concrete. The cracks in the walls just kept growing and we knew that we had to do something to prevent more damage. The representative, sales person Brian, who came to meet with us for an estimate was very reassuring and informative about what would be done. He said that it was amazing no jacks had been put in previously, the distance between the beams was much too far and the wooden joists were cracking. He provided a comprehensive proposal and was ready to talk with us on the phone before we had the work scheduled to be completed. This was very helpful to calm our worries. The work that was done was, fast, efficient and we are very happy with the result. Chis was our foreman, many thanks to him! I recommend this company very highly. It's hard to trust a company that you might find on the internet. I think that we were very lucky that we were able to find Keystone. We improved the value of our property. Friends and family were uncomfortable with the pricing and it was hard on our budget but the quality and timeliness that Keystone provided was definitely worth what we paid for in my opinion.

our basement is full of water and we have black mold growing on the walls, the carpeting is soaking…read morewet also the wall is rotting from water damage!

UPDATE: So I just spoke to the owner and he was very calm and professional. He explained and…read moreapologized for the no call no shows. They finished the job last week. They did fix the duct work as well which was appreciated.

Very pleased with the follow up service. J& D came back to correct a small leak problem,read more

MUST READ: so this will not even breach the surface of the stuff from these people!! As a quick…read morebackground, We are currently renters and this job was set up through the landlord. We will be purchasing this home however. The first day they came, they entered my home without knocking-and every day after that. Left trash in the yard. A week goes by-their hours are arrive between 8-9 am, leave by 12-2pm. I text and ask him if he can tell me about what they are doing before they head out because we will be buying the house. He told me "the scope of work was in the contract the landlord has." Umm-ok. I didn't bring it up again as he made himself clear-talk to the landlord if you want to know. During the weekends they were gone. I needed to go downstairs to do laundry-this is where the FUN really began. they had never turned any lights out and they had been on the whole week. I should have checked that myself. When I went downstairs I found out real quick they took the support out from under the stairs leading down! I went downstairs and was immediately SMACKED in the face with what smelled like old urine and sewage! There is a Pittsburgh toilet down there right under the steps, out in the open. We were told by landlord the toilet needed fixed before we ever used it. The Arbuckle's never asked me about it, but they used it. who knows how many times-they never flushed it and it sat there for days-I couldn't believe I didn't smell it upstairs because it made the whole basement smell! I cannot express enough how absolutely disgusting this was! When confronted he said "I take blame for the toilets, I'll tell my laborers not to use it" umm-ok and who is going to clean it?! Clearly not them! -The pathway to my laundry was riddled with tools, trash, and best of all an old-old electric plug box thing that was lying on my wet basement floor that is known for flooding. It was lit up and an extension cord was plugged into it, while it was plugged into my ceiling?! Only a picture could really describe this-I unplugged both. This is what they used to run the jack hammer. My basin sinks were clean when they got there, were now filled with tools and debris and garbage. They did not clean them up when they were done. Remember when I asked if we could discuss what they were doing down there and he replied with "it's in The contract". It came off kind of rude for no reason. I never expected to hear from him and Then THIS happens: when he texted me back about the toilet, he texts that after I asked him about it and after he sent his response, he "tried" to talk to me-let me explain: the door inside my home that leads to the basement-I locked it because I did not like how they entered unannounced. I have dogs, obviously he's aware of this. In his text he said he tried knocking on the door and every time he did the dogs started barking, he called my name out and no one answered. My first thought-nobody heard you over my dogs barking-hmmmm-ok. As he would have heard, they bark a lot-you learn not to react every time. Why didn't he just call or text me? Then tells me that he got my son's attention (who was home from school sick that day and happened into the kitchen to grab a snack), I don't know how long Arbuckle tried to get attention this way. This is the first I'm hearing of this (this happened a couple days prior to him texting me about it). He says he had my son come into the basement and he explained what they were doing and asked him to tell me and followed that with several question marks in the text-as in, he should have told you... what's the problem with this you wonder? My son is 13 years old and Autistic-not just I tell people he's autistic to explain away behaviors or get weird attention-he is actually diagnosed with Autism. He doesn't recall things well. this is absolutely not ok! How incredibly unprofessional. A complete stranger to take my child down to the basement and talk to him like an adult? I can keep going, but this last part was by far the worst!!! Now it's been approximately a month or more since they "completed" the job. Come to find out they took the cord for one of the dehumidifiers (there are two-it's that wet down there) and along with a second extension cord (two extension cord plugged together) plugged it into a regular outlet-NOT a GFI outlet and then plugged into the sum pump thing they installed!! Fire hazard much? They put cement on one half of the basement floor and did not smooth it out or seal it. the water that was originally seeping up through the floor is now seeping up through the cement and now over a month later is still covered in wet spots, They put the vinyl type of sheeting stapled to the walls, the kind of stuff that maybe goes behind the wall? This goes beyond poor customer service and poor craftsmanship. Overall...disturbing. I'm still processing everything!

Scott and his team were outstanding. I needed extensive waterproofing done in my basement which…read moreincluded a cement block wall rebuild. I had 3 estimates and chose Arbuckle since Scott was the only one who estimated my job at the best price. I would absolutely recommend him at 5 stars!

Amazing work. I use them on all my concrete jobs now and wouldn't trust it w anybody else. They…read morego above and beyond with solid pricing.

I had scheduled an appointment. On day of appointment, 45 minutes beforehand I get a text to…read moreconfirm. Half an hour before appointment I get a phone message to confirm. Both times I was on the road driving home for scheduled appointment and could not respond. I got home 15 minutes before appointment and confirmed by text and returned phone call of technician, Chris. Chris was snippy and seemed to think sending me a request for confirmation only on day of appointment and only within 45 minutes was satisfactory and my not responding right away had him snippily ask if i was still interested because now because i didn't respond 45 minutes before appt he can't be there til 1.5 hours later than scheduled appt. What the hell? In my experience confirmations are NEVER last minute. They could easily have confirmed yesterday. Since I am on time for appointment, they want to find a cop-out excuse to be late? No, thanks. Poor attitude, late confirmation request, and no on-time appointment trying to blame me, the client? Hell no. Plenty other businesses. Oh, and, to boot, Chris I found out, is the owner. Nice... Update: to the owner Roberta's ugly response?, I say tell the truth. Trying to reach me for a confirmation 45 minutes before the appointment as the only time you try to confirm and expecting an immediate response? Why not just assume it IS a go at that point since the tech should be on his way by then. And Roberta saying in response that tech was going to only be 15 minutes late? Not true. Chris said he was going to be 1.5 hours late. Instead if 3pm he was going to be closer to 4:30. So the call for confirmation wasn't even to confirm, just to say he would be late, very late after first admonishing me for not being available for a very late confirmation request 45 minutes before scheduled appointment. Why, oh why would they begin to presume that a day-of confirmation 45 minutes before appointment being answered within a half hour AND before appointment time is unacceptable to them? What planet do they live on? Again, other businesses exist.

I am beyond happy with the work done by Dominic and his team. They are professional, knowledgeable…read moreand most importantly reliable. Dominic stands behind his work and truly cares about the overall project. Dominic was able to transform a sloppy and improper job I had done by a previous contractor. He doesn't cut corners and he is very straight forward as to what will need to be done to turn someone else's crappy work into something fabulous. When looking for a masonry contractor, you would be foolish to not work with Dominic. He has local relationships with suppliers and has almost 40 years of experience in the Pittsburgh area. I highly recommend Buccigrossi Building & Masonry and will personally be using them again in the spring for more work to be completed.

Domenic and his team did an incredibly hard and terrific job with re-pointing our butter joint…read morebrick house. The house was erected 1885, and brick was added early 1930s. Being in the city, the neighbors house is only 5 feet from ours so re-pointing the joints was a challenge. Domenic's team got all the joints on the left side of the 3 story high building without any mess to the neighbors and the job was perfect! Can't say enough of the great job they did!

I was pleased from the start with how soon a technician could come out for a consultation when…read morewater appeared in the basement. Excellent customer service by Chris who was professional, honest, and very knowledgeable.

Did a good job overall installing our interior French drain and sump. It's been working greatread more

Jason and his crew did a fantastic job. This our second time calling on their services. They…read morerepaired our foundation a few years ago and were responsive to follow up issues which they resolved. This time they installed two french drains and a retaining wall. Superb! I recommend them to anyone in need of this kind of work. Prices are reasonable and they are reliable and highly skilled.

My experience with the Foundation has been very positive and I rate the company very highly. They…read moreare an extremely reputable firm that recommended a very sound solution to resolve water coming into my home from a hillside. The owners, Jason and Eva Sims, are very honest and Jason's knowledge of water flow, water tables and land grading were invaluable to me in wading through all the contractors who gave me bids on my job. This is a great company that I would not hesitate to recommend. The honesty and integrity and sound solutions that this company offers are the reason I chose them

Service was consistent, efficient, and done promptly. The key point of work was the clean-up and…read morehaul of the property was excellent. Didn't know you were out of PA. Thanks for the work in KY. Not a lot of people can withstand my personality.

My daughter & I bought a home together & it had a huge hole in the basement. We called a couple…read moreother contractors and they all blew us off except for Alex. We trusted him with keys to the house , not 1 issue. Every time he said he was going to do something he did it. He stabilized the entire basement, and did work on the outside as well. I've seen so many horror stories with contractors ripping people off so we even looked into his background. (Squeaky clean ). Highly recommend Alex.

1st and foremost I cannot say enough great things about this company. Don't walk but run to them…read morewhen you need waterproofing work done in your home. From the 1st person we contacted in the home office Paula who was friendly, exceptional with communication throughout the entire job to Tom the owner of the company who came out to give us the estimate and was as friendly as anyone my wife and I have had dealings with. Lastly the job itself which was being done by Shawn and Nate. Every little detail was covered and if we could go higher than 5 stars we would.

Although I am 2 months late in writing a review I do want to write how the experience was and how…read moregreat in taking care of the flooding in the basement. The crew gets an A+ in the way they took to correct the problem, They were orderly, thorough and when finished the clean up was excellent. They also were very friendly and willing to explain any question we had. I definitely would use them again