We've cycled through 3 property management companies over the last decade, and GIM is by far the…read morebest. They actually return calls, handle maintenance efficiently, and have even increased resident satisfaction scores. Mike and his team are top-notch.

I had a very disappointing experience with GIM Property Management. Communication has been…read moreextremely poor. One of the most frustrating issues was a condo document amendment that took almost a year to complete due to their lack of responsiveness. After all that time, it turned out the amendment had been done incorrectly, requiring additional time and effort to address something that should have been handled properly from the start. What's even more concerning is the lack of transparency in their billing practices. Charges have appeared without proper explanation, and requests for supporting documentation or invoices have not been adequately addressed. This raises serious concerns about how they conduct business. Overall, the experience has felt unprofessional, disorganized, and frustrating. I expected a much higher level of accountability and responsiveness from a property management company. Based on my experience, I would strongly encourage others to proceed with caution.

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Terrible people to deal with. I saw 2 rentals in Uxbridge and fell in love with the one on 16 Cross…read moreSt in Uxbridge MA. I was given a sheet of paper with a QR code. I went right to their office as I really struggle with online applications. In their office asking .Elissa for help. She said to just follow the prompts as they are not allowed to help me. It asked for my credit card. .Elissa said it won't charge me, just do what it says. When it thanked me for my payment, again I asked Melissa what was going on. Then I got all these fraud alerts. Their website brought me to a hacker website. I had to cancel my credit card. Not only that, but they refused to give me a paper application saying if I couldn't do it online it was not their problem. I left multiple messages for the owner Randall as he showed me the property and never got a call back. Very disappointed with this agency. Trying to move back to the Northbride/Uxbridge area, have awesome credit and the agency has most of the listing's. I will report them to the BBB. What they did was unconsciousable. Terrible people, didn't even get an apology...​​

I have contact them for apartment they sent me an application through an email I tried to fill out…read moreuntil it ask for my bank information I try explain with crystal from our and our religion and I explained with regulations of being on as SSI M my boyfriend's information we weren't comfortable given it over the Internet And they did not understand the situation I had my paperwork in order in everything that they needed but they did not care I've been looking for apartment for 2 years and I really wanted the apartment had listed on border street in Northbridge Ma.I felt that they were rude disrespect and not understanding whatsoever. I will not give my information that is personal information over the Internet so someone can scan me or do fraud with my bank account, I have worked on computers for many years and I know how it works I follow rules and regulations that I have to go by but R&R didn't not care or having any understanding or any respect And a discontinue my application do because they didn't have my boyfriend information. Having everything on paper it is just as good in person than a email All we want was a place to call home. Money wasn't a problem. This unfair to all families that's not Comfortable given information over the Internet It's not safe I had all the proper paperwork that they needed for us to have the apartment This is heartbreaking and sad. I wouldn't recommend R&R To anyone do your research Nfiu not comfortable given your information over the Internet make sure you let them now

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Horrible to work with! They only have three listings currently and they are all rentals. One of the…read moreemployees there, the one we had to work with has worked there five years but has never sold a house. That speaks volumes!

From the owner: Comprehensive property management solutions at an all-inslusive, straightforward and reasonable…read moreprice!

Horrific, Don't use them!!!! Not even deserving of a star. The lack of communication between…read moremanagers and condo owners is nonexistent.

Exactly. If you have section 8 and you ask about the credit score. They said if you have section 8…read morethe credit score doesn't count. Obviously the credit score counted. They do not care if you have section 8 as long as you have a 600 or higher for a score. The thing I did not like about the place was the realtor Omar he shares other people's information. Omar is Not professional! The manager who I talked to about Omar, and also confused me with this other person. How can you say you are professional if you share someone else's information. What about the confedinality. I definitely don't think there is confedinality since The manager said he was sorry he confused me with someone else. So it shows not just Omar but the manager there too. I would not recommending this place ever or the actual company either. That's if anyone wants their information out with a complete stranger.