Great quality; great service; great value. This is how business should be run. I compared to…read morePella and they were $5k higher. But, there was no short-coming on the service provided or quality of installation - plus, the ProVia door is superb and comes with an excellent warranty. The installation crew was professional and you'd never know they were here. It starts with Landon and his expectations on 'what can we do for the customer' - which models through the employees. Have not had a follow-up contact since installation, which would be nice. But, if the opportunity presents, I will use them again.

We needed a service that this business doesn't offer, but they were kind enough to recommend a…read moreperson who does! And he was great! Got the job done.

I have read the reviews on the Thermal Shield Lexington webpage. It is good that some people have…read morewonderful recommendations for this company. I, however, have an expensive and unfortunate experience and think this needs to be shared. We met the owners of Thermal Shield at the WSAZ Home and Garden Show at the Civic Center in Huntington, WV in March of 2025. We visited their display and talked with them. Here are the facts of our experience. We wanted to have our back porch enclosed as a sunroom. The owner came and completed an estimate for us on April 10, 2025. That signed work order stated that the project would be completed in 20 (twenty) weeks. That date would have been August 30, 2025. I am writing this on November 2, 2025. To date the work has not been started and no materials or supplies have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). I have not had any proof that the supplies have even been ordered. After several weeks of hearing nothing about our project, I contacted the office and the owner by phone and text message. Only then did I get responses by text messages which gave vague excuses about delays and promises that still have not been fulfilled. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would write this review. There has been no communication from the owner or anyone in their office and no attempt to resolve this problem. We have not received the refund. In my opinion, this is the most disrespectful and deceptive business I have ever dealt with. I am also now submitting a complaint with the Consumer Protection Division of the Attorney Generals Offices in West Virginia and also in Kentucky. This has been a very frustrating, expensive, and unnecessary experience with this company. The last thing that the owner said to me as he was leaving with the signed work order and our check was, "now don't cancel this project". I thought that was an unusual comment. I have not seen the owner since that day and that will soon be seven months ago. I am now of the opinion that what I have explained in this review was his intention all along. I do not recommend this business and will continue to inform people about how we have been treated. I am also contacting our attorney about legal action to at least make public how Thermal Shield has violated their contract with us. Gary Patton Huntington, West Virginia

From the owner: Welcome to Thermal Shield®. We have been serving the great people of Kentucky, Ohio and West…read moreVirginia for over 30 years. We provide professionally installed sunrooms, and windows, as well as bathroom remodeling and many other custom home improvements. Thermal Shield® never uses subcontractors for any of our jobs. Our products are made in the USA with pride. We are fully licensed and insured and capable of taking on both large and small projects.

We went through Weather Guard Windows & Siding LLC for new windows for our 12 year old house, which…read morehad wood windows which were starting to rot. We also had a new front door installed. Weather Guard was excellent from the very first free consultation through post-installation. Weather Guard was present during the window installation keeping a focus on quality of the install. They helped clean up after the installers and even helped create a punch-list for a few small items, which was completed a few weeks after install. Weather Guard was also present to make sure the punch-list was completed to our satisfaction. In addition to great pricing, Weather Guard's customer service is second to none as they treat you and your home as if you're family.

From the owner: At Weather Guard Windows LLC we pride ourselves in our integrity and our dedication to our…read morecustomers and their home-improvement projects. We strive for a seamless process time after time and want every customer to feel like they’re part of the process from the initial time of the sale to the installation and all the way through the final walk-through and us demonstrating on how to clean their windows. We offer AAMA Gold Certified Energy Star custom replacement windows, VSI Certified vinyl siding and doors. We offer 100% bank financing with 18 months interest free options available and we take all major credit cards. Call Now! And let us help you transform your home.

Wow - I am so impressed by Laryn and the way he gets things done! I called him for a quote on…read morefixing/restoring our 100-year-old windows and he came right out to give me a complimentary estimate. Not only was he super nice and professional, but I appreciated the fact that he didn't try to sell me services I didn't need. He inspected my windows and said that they were actually in good shape - they just needed their cords to be replaced. I was able to schedule the work with him quickly and one of his staff came out and did a great job. Windows that haven't opened in who-knows-how-long are now completely operable! He even moved a window for us that is being relocated to a different part of the house. And I am so glad he suggested this - I am pretty sure that if one of our regular contractors tried to do this, the window would have been broken. And even better news - his rates are very reasonable! Laryn is the first person who hasn't tried to completely over-charge us for a restoration service, which I greatly appreciate. He clearly cares about historic homes and wants to do right by them and their owners. He is also extremely knowledgeable and was able to point out a few other things that we need to address. Working with Laryn was easy and delightful. He took care of our needs quickly and professionally and I couldn't be happier with the service he provided!

From the owner: Most window companies will not offer to repair your old windows…read more If your windows were built before 1960, we can restore them 100% of the time. We can also solve the problem of efficiency on your old windows without replacing them with something modern that doesn't match your old home. Call us!

Brownings Windows, Doors, & More is an excellent company to work with! This is a fully family owned…read moreand operated company. Ronnie and Missy have been excellent to work with. They made several trips to my mom's house with color samples, measuring, and even with a mini window display for a full demonstration of the window so she could easily ensure herself this was the brand of window she wanted. Every meeting with Ronnie was as scheduled. He was always punctual and flexible with my schedule. We had 10 windows removed and replaced all in one day with the temperature in the 40's and snow on the grown. Every piece of debris, packaging, and garbage was cleaned up and removed from the property. Ronnie even pays attention to the little details like ensuring the calk matched the trim. I can not say enough about this company and our overall experience! I will use them again on future projects. Ronnie and Missy, thank you for a job well done!

From the owner: Family owned, and Operated! Over 30 years of experience. Fully insured, and free estimates! We take…read morepride in everything we do. We offer Windows, Doors, Vinyl Siding, Gutters, and Roofing.

Dakota and Megan have been life savers. I am a single, skill-less (in the home improvement area)…read moreperson and they have been accommodating and reasonable price wise. They do great work!

From the owner: Hello! We are here to offer many different home services! We are very responsive and quick to try…read moreand get to a job! We offer many things such as drywall, painting, flooring, siding, residential cleaning, crawlspaces, basic plumbing/electric, and much more! We always offer free estimates!Here we love to serve our customers and make them feel at home with their project! There’s so much to our company and people you don’t wanna miss! Thank you for checking us out! I hope together we can remodel the world!

Awesome service. I had 4 glass shelves that needed to be trimmed just a bit to allow for the new…read moreLED tape lights to fit. Had them at another glass company, let's call them "cheerful", for a week and they had not been touched for several different reasons. Called HEK. Ashley said to bring them over and they might be able to run them through the polisher a few times to take care of this issue while I waited. She didn't know they had been sitting at Cheerful for a week; it was just how HEK does things. I got tied up and couldn't get over there until about 15 minutes before they closed. Everyone was extremely pleasant and took care of my things in a few minutes. Could not have been a better experience! I don't expect things this fast every time but it was great to see. Ashley and the guys in the back were as nice as could be! They have a sign up that you can choose two of these three: Fast, Good, Cheap. Hate to tell them but they proved it wrong today! HEK did all three!! Will I use HEK again? Or recommend them to others? To quote their t-shirts, HEK yeah!

Absolutely rude, asked for estimate in august, got nothing,...waited and waited...called back…read morerandomly to get help, they recognized they had done nothing for me as 2 months had passed. When realized nasty demeanor. Took no responsibility and talked themselves out of the project, Because I told them I would never let them touch my building because of the way I was treated. Hek Glass sucks..."YOUR FIRED"