Took our Toro Timemaster lawn mower to Gill's Small Engine for a belt replacement today. Very…read moreknowledgeable staff. Service was quick and efficient. Thank you for your rapid response and friendly service. R. Harris, Texas City

The people at Gill's solved our problems with two STIHL tools within 35 minutes. They asked if we…read morecould wait and they offered to work on the problems immediately. They were successful with making all the necessary adjustments and repairs then asked me to test both items to insure I was satisfied. I have a lot of appreciation and respect for people that treat customers so well. I highly recommend them.

Thanks Chris took care of me you're very professional , will definitely come back to you for any…read moreissues

Customer service is EXCELLENT. I have purchased a Kubota side by side, a set of grapplers, and…read morerecently purchased a KUBOTA 7060 tractor from Alvin Equipment. Everyone from the owner down made my experience GREAT ! I shop both Texas and Louisiana,and this dealership was very competitive in pricing .

Five Stars for the Best and Most professional service! Thankyou for the up most speedy service,…read moreand most easy way to get our Mower fixed in a pinch!

Jim came by and had my mower up and running quick as a hiccup. Seriously, maybe 15 minutes tops…read more He was professional and business all the way. Fair price too, I was very pleased with the service. Would definitely recommend!

Delivered a new snapper to me with out fuel and a failed starter. Refuse to repair because leaving…read morefor oil fields and unknown return date. After waiting for over a month I took it to league city equipment for repair. Do not do business with AR.

When I purchased my home a few years back, I was so excited to mow my own lawn. I went and spent a…read morelot of money on all my lawn care needs. After that first summer, my enthusiasm slowly dwindled away. I started paying a lawn care company, but it never looked as good as when I did it myself. So, I decided to do it myself again this year. My almost new lawn mower had sat so long, it needed some tuning up. I search online and found this company. I brought my lawn mower over and was told it just needed a little tune up and carburetor and air filter needed cleaning. His prices were reasonable and my mower was done the next day. Ryan, the owner of the business was straight forward and had excellent customer service. No up sell or anything. Their specialty is small engine repair. I'll definitely come back when I have small engine repair needs.

Knowledgeable and professional. Glad we bought the extended warranty on all our GE appliances…read morethrough Home Depot. It has definitely been worth it. They call the day before and they are on time. Ordered the part and came back the next week and fixed our dishwasher. Thanks Birdsong

This company is horrible!!! They charged me $240.00 for doing next to nothing and taking only 4…read moreminutes to do a "repair". Actually, a real repair and part replacement never happened. I found out that the part was never replaced and the huge monster of a thug was insistent in having me pay such a large fee for practically nothing. Do not use this one man company. I give Mr Birdsong no stars.

I brought my generator to this store 3 months ago and called 9 times already. Every time I call…read morethey are promising to finish in a few days. Never got a call back. I showed up in the shop and Mr Richarson said "what do you want me to do? I cannot answer the phone. Do not have the resources to work on your generator neither time to answer the phone..." He promised to call back in a few days and have the generator ready. He never did. At this time I am wondering if he will give me my generator back. I need it and have no budget to buy another one.

I have faith in him And his knowledge of small engines…read moreI really rely on my lawnmower. I have found that hiring people to mow is very iffy. Sometimes they never show up so I depend on Richardsons to keep my motor running!

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

I have used Marco several times over the past few years. His team has repaired my Echo weed wacker,…read moreEcho blower, and my Toro Zero Turn. He has fixed things right in my driveway and has also taken them into his shop. I called him just this week for another repair. GREAT SERVICE! FAIR PRICE!!

if I could give a negative number I would. major rip off. rude front desk person with no customer…read moreservice knowledge. took 6 weeks to get weedeater back and it still doesn't work right. said to bring it back and it'll be another 2-3 weeks, and maybe more money. could have bought a new one for the same price. F*** them! oh, and my other weedeater came back to me missing parts and they said I gave it to them like that. a**h***s!