Took our Toro Timemaster lawn mower to Gill's Small Engine for a belt replacement today. Very…read moreknowledgeable staff. Service was quick and efficient. Thank you for your rapid response and friendly service. R. Harris, Texas City

The people at Gill's solved our problems with two STIHL tools within 35 minutes. They asked if we…read morecould wait and they offered to work on the problems immediately. They were successful with making all the necessary adjustments and repairs then asked me to test both items to insure I was satisfied. I have a lot of appreciation and respect for people that treat customers so well. I highly recommend them.

Five Stars for the Best and Most professional service! Thankyou for the up most speedy service,…read moreand most easy way to get our Mower fixed in a pinch!

Jim came by and had my mower up and running quick as a hiccup. Seriously, maybe 15 minutes tops…read more He was professional and business all the way. Fair price too, I was very pleased with the service. Would definitely recommend!

if I could give a negative number I would. major rip off. rude front desk person with no customer…read moreservice knowledge. took 6 weeks to get weedeater back and it still doesn't work right. said to bring it back and it'll be another 2-3 weeks, and maybe more money. could have bought a new one for the same price. F*** them! oh, and my other weedeater came back to me missing parts and they said I gave it to them like that. a**h***s!

if I could rate a 0 I would. My appoi was at 2 and no one showed. I called at 3 and the lady that…read moreanswered says well we can out at 5. I said no I want my money back. she then said sir you will have to pay to cancel you appointment. I said I am not cancelling it that you never showed up. I said I want my money back. she hung up. another guy called me and I told him I wanted my money back and he asked me to say please. let's just say that will be the day I say please to get my money back from a con artist !!!! I will notify the BBB and go further. do not use!!!!!

I brought my generator to this store 3 months ago and called 9 times already. Every time I call…read morethey are promising to finish in a few days. Never got a call back. I showed up in the shop and Mr Richarson said "what do you want me to do? I cannot answer the phone. Do not have the resources to work on your generator neither time to answer the phone..." He promised to call back in a few days and have the generator ready. He never did. At this time I am wondering if he will give me my generator back. I need it and have no budget to buy another one.

I have faith in him And his knowledge of small engines…read moreI really rely on my lawnmower. I have found that hiring people to mow is very iffy. Sometimes they never show up so I depend on Richardsons to keep my motor running!

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.

I had some work done on my car. I have to admit I found an honest mechanic someone that done the…read morejob fast and at a fair price. I have a few more things that need worked on and I found the man to do it. Harrison is a great man that will tell it to you straight. I have to give him

They are always there to accept packages on your behalf. Then you can pick them up at your…read moreconvenience.

Did new owner"service overview " to determine what was needed on my recent motorhome purchase…read more Charged me for repairs not done and owner refused to even discuss invoice with me. In addition insulted my character. Made no attempt to "make things right." Better off with one of the mobile techs out there in our market

Family owned and takes care of business every time they need to!…read moreSaturday is a tough day to get recreational vehicles supplies, I send customers there always!

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.