1. Giles Auto Repairs

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Columbia, SC

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Giles Auto Repairs

4.3 (6 reviews)

Services - Giles Auto Repairs

Routine automotive maintenance

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6 years ago

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2 years ago

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5 years ago

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6 years ago

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7 years ago

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8 years ago

Giles is the only place I trust to take my car. My family has been going to them for years and they are knowledgeable and HONEST.

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Firestone Complete Auto Care

Firestone Complete Auto Care

(32 reviews)

Here it was....Sunday 3pm and a nail in my tire. Being so late, I expected great difficulty…read moreobtaining service. Firestone came to my rescue! Peggy, the advisor, graciously worked me in. The technician Nate was very efficient and an overall great guy. His work was perfect. I stopped back by today to give the Store Manager a complement on his store. Paul Luskin, the Store Manager, was very professional and congenial. This was my first trip to Firestone but will not be my last!

Being that they're overpriced, they're extremely racists, rude, liars and lack integrity. I would…read morerecommend NEVER dealing with them. I purchased 1 tire due to 2 flats on my BMW caused by the horrible SC roads. The mobile tire guy had only 1 tire that matched the size needed. Firestone on Harbison had the tire in stock. The door was locked at 5:46pm though they're scheduled to close at 6pm. The mobile service actually had 2 tires, therefore not needing the solo tire from Firestone. my son and I entered the facility with the unused tire and was greeted with a snarl and frown from an elderly male employe. I acknowledged what took place, that I wanted to return the tire and presented the receipt. The employee starred at us for a moment before viewing the receipt. He looks over it and hands it back to me as he states that the store manager would have to return it. Then asked was the store mgr on sit. He tells us that he would return in approximately 20 minutes due to being at another location. As we were entering our vehicles, the store mgr, Ruy Tamayo, arrived. Being that he is the employee that sold the tire to me, I led with that. He stated that he could NOT return it because it was a take out. That this is "Firestone's" policy to NOT allow returns unless there was something wrong with the tire or they've mounted the tire on the vehicle. He then states, "this is why I asked were you sure of the size". But he never asked me this. Either way, stating the return policy (especially with the purchase circumstance) should not only be stated but displayed on the sales slip. He then continues to state that it's not his policy but Firestone's repeatedly as he stood in the parking lot. At this point I opted to call corporate to get a true resolution. After spending 45 minutes on the phone with a representative that left the phone repeatedly and returning with the same question, "what was the reason they wouldn't return the tire and why were you returning the tire?" The corporate rep states that the return is at the store manager's discretion. The rep asked had I spoken with the store mgr, mind you I had already given him the full synopsis. He then states that I should go back to the location and ask them to reconsider and inspect the tire. Acknowledge that it has not been used. I am not sure why the rep wouldn't reach out to the store and speak with the mgr instead of instructing me to do something that I have already done. I reminded the rep that the store mgr. repeatedly stated that the return was against Firestone policy not his policy. Therefore, his mind was made up to dishonor integrity and customer service shifting the blame to Firestone's company policy. The was not resolve and I am stuck with a $250 tire. I'm am utterly disgusted.

Turnage Auto Care  - Here's our shop office/waiting room!

Turnage Auto Care

(4 reviews)

I needed to find a place in or near Columbia to get the oil changed on my gently used ( 2012 192k )…read morePrius V. I found Turnage Auto Care through Yelp and made the appointment right through the Yelp app. Tyler messaged me and set everything up. Aaron greeted me right as I arrived and got the process started. While changing the oil they inspected my car and found a few issues with the tires I mostly knew about. He offered to send a quote to replace one or all tires & TPMS sensors ( which my 13 yr old car was needing ) I liked that they quote through a text link so you can see the cost and everything associated with the repair. You can decline the service or accept it. We talked about tires and sensors and ultimately decided to go with a better tire than quoted. They priced the cost and labor very competitively and I approved the service. There was no pressure at all during this transaction. Just information and options. I definitely was happy to find Turnage Auto Care, Tyler and Aaron. I'll be bringing both of my Hybrids to them from now on!

Best place I know of in the Lexington area to get your vehicle serviced. Tyler at the service desk…read moreis on top of the game on professionalism . Anthony one of the mechanics is both knowledgeable and professional. My AC service went through accurate troubleshooting and service. There aren't many honest auto reputable auto service centers around but this is certainly one of them.

Giles Auto Repairs - autorepair - Updated October 2026

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