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Gilbert Family Fun

5.0 (2 reviews)
Open • 9:00 am - 6:30 pm

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Sky River RV - Pismo Beach - A retracting Awning arm, Vs an open door, the door won.

Sky River RV - Pismo Beach

(374 reviews)

very professional and on time service. pleasant service personnel. Cost estimates were provided…read moreprior to service done. No cost supprise.

It has been a delight working with Sky River RV Service Department;…read more Kyle - Service manager, Mike -Finance Manager, Edgar- Service Tech and Tommy-Service Writer Initiallly we had some issues under our factory warranty with our 2025 Forest River Surveyor Legend. But then Tommy went the extra mile brain-storming , explaining things about trailers to us and got things repaired. He was very knowledgeable, kind and took the time to return our calls whenever we had further questions. We were impressed with his care and professional thoughtfulness! Mike did a great job reviewing our extended warranty with us. We felt very comfortable with him and felt he was helping us understand the small print! A repair situation came up needing the extended warranty. Kyle and Mike took their time together to investigate and worked it out for our best interest. In fact, Kyle set up a time the next day for us to come in first thing in the morning for him to examine our repairs. Edgar did an excellent job fixing three of our issues and one was NOT their responsibility to fix under the warranty! All I wanted to know from Kyle was how he would recommend I fix it myself. Instead Kyle said "We can take care of that in 10 minutes... no problem! " We were so pleasantly surprised and delighted! Edgar and I talked about my concern but he had a great plan, aligned it up and secured it just perfectly! It would have taken me for ever to do what he did in minutes! We appreciated him doing that for us!! We actually enjoyed, just sitting and relaxing on Sky River's deck with our dog, watching Edgar diligently fix all our repairs while talking with their friendly staff as they passed by! It was a very pleasant experience! We were there from 8:30-10:00am and drove off with our fixed trailer with smiles on our faces! Thank you Pismo Sky River for going the extra mile and working as a TEAM to fix our travel trailer!! We greatly appreciated you all! Hugs from The Carscadens and Lilly! (they are very dog friendly too!)

Gilbert Family Fun - rvrental - Updated October 2026

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