We were looking for a Marriott property on the North Shore, and I was pleasantly surprised by our…read moreexperience at this hotel. Here's why: - nice pool with hot tub and free cabanas (seriously, free) - super close access (across the street) to a private beach. The hotel offers rentals of chairs, boogie boards, etc. - proximity to food at the Polynesian Cultural Center marketplace (no admission required) and McDonalds. Nice to not have to drive - nightly music in the lobby - lots of tables and seating in the lobby to hang out The room was standard. Loved the water bottle filler in the lobby so I didn't have to feel like a loser going to the gym just for water. Review is 5 stars for a Courtyard, not a 5 star hotel. Don't think we should have to pay $23 for parking in their own lot.

Very nice hotel on North Shore. Across the street from a small beautiful beach. Many other beaches…read morenearby. Polynesian Center and shopping plaza is next door. Staff is very helpful. The hotel has a beautiful pool. The bistro is very nice with several fresh food items. There are several tourist attractions within 10 miles.

Really beautiful hotel glad I was able to walk around and check out the views inside of the hotel…read more The views of the hotel are really nice with amazing sunset beach views and you're also able to swim at the beach!

Had a chance to stay at this beautiful resort for a few days and really appreciated the pretty…read moregrounds. Not sure the price point met the experience, but nonetheless, we had a sweeping view of the beach from our hotel room. The hotel room was okay. I could tell the rooms were a bit older. The couch became a pull out bed, so that was convenient. Not a lot of food choices around the resort which was a bit tough, but luckily there were some food trucks down the road in a couple of areas. The pools were great and the kids had a blast on the slide. The adults did too! There's a great spot from the poolside to watch the surf and enjoy the sunset. Pretty views and definitely must check out!

If you're planning to stay big or small, Avoid. Horrible…read moreExperience and I finally give up dealing with them after 5 years. We didnt even get to stay here because the owners are back and fourth on policy's Booked in for Dec 2020 during covid. My family contracted Covid days away from trip. We were definitely well within the Covid guidelines of a return policy, but they wouldn't give one so we agreed to just using the credit at a later. After that they more than able to cancel it and tried to reschedule us for the spring . Their availability went away every time. Every few months we would attempt to make a booking, but they were always full. (interesting right ?) Next thing you know two years plus go by. Now she says she's unable to give us any compensation or credit because we're past the two years. It's not our fault they did not have availability. Don't book your stay here. The owners have every intention to get money out of you and lack any type of customer service. Worst customer service and just the worst selfish people. Greed: greed /rēd/ noun 1. intense and selfish desire for something, especially wealth, power, or food.

Our family of five (three kids ages 11,7,&8) stayed for a week and it was the highlight of our…read moretrip! The free washing machine and dryer helped us to not have to pack so much. The owners are very kind and attentive. They let us borrow some of their boogie boards and beach chairs when we spent a day at Hukilau beach. It was amazing waking up to the sun rise every day. The beach was great for our kids (not too rough, not too deep). We love the north shore area of Oahu and will always stay here when we visit.

Loved our stay here, we rented the anthurium unit for one night. It had everything we needed, and…read moreright on the beach. The unit itself is also right on the road and it's very very noisy at night, and while it's also the largest unit to rent it shares walls with 2 other units. We got there about an hr after check in and had to wait 30 mins for the cleaner to go in. That was annoying to say the least when you're spending $1000+ per night, check in was at 3 and check out was 11. plenty of parking for the unit, street parking is close by but not the safest.

These bungalows are located in the North Shore area and are situated alongside Ke Iki Beach. The…read moreproperty had gated entry which was nice and a small parking area within. We arrived at a certain time to collect the keys to our bungalow from the manager onsite; however it would have been nice if there was system in place to retrieve your keys or check-in at any time (similar to a hotel) as we were driving in from over an hour away. I do not recall the name of the particular bungalow I stayed in, but I liked it. It was on the second floor and had a good number of windows which allowed for the ocean breezes to flow thought. This was very much welcomed as the unit did not have A/C and only electric fans were provided.i could see how it would have been very hot or uncomfortable if I was on a ground unit with no A/C. There was also a large covered patio/deck at the front where you can views the beach and watch the sunset. The property for the most part was very private. This was my first time staying at a bungalow so, I was not exactly used to the lack of concierge or housekeeping amenities. Towels and some kitchen items were provided, but make sure to bring extra of whatever you think you might need. There is a grocery store about a 5-7 min drive away so that was helpful at times. Overall, not a bad stay and beautiful sunsets if you are looking to really get away to tranquility in a remote location in North Beach.

Odd experience here. Was INCREDIBLY excited to stay here, and in a few ways this is a great spot…read more Wonderful location, and great access to watersports like SUP and kayaking. That's where the good ends. The bathroom isn't great, there isn't a light over the shower so it's quite dark in there, plus it wasn't draining well so our showers were turning into baths. Room was pretty nice overall. We signed up for SUP, and it was my girlfriend's first time ever doing it. We expected someone from the resort to be there to show us the ropes and give us some information...there was absolutely nobody. We went searching for people, and the maintenance people didn't really say much of anything. We went into the Kahaluu bay area and I fell off my SUP once and ended up scratching up my leg and foot pretty bad...would have been nice to know the bay was only a few feet deep in some parts, with rocks on the seafloor to avoid. We also signed up for their big Saturday "Paradise Bay Experience Package" out to the reef to snorkel and to the sandbar to walk around. We signed up for a 10 am departure time. They called at 9:50 am to double check we were still going on the experience and I confirmed yes to checking out and yes to the experience. We went upstairs to checkout a few minutes later, and it took us a few minutes to do so because they said they wouldn't trust us to not return our towels and car parking pass after the experience, so we had to grab them RIGHT THEN. Okay fine, we bring those to them and notice from the front desk the boat for the experience literally leaving the dock at 9:58 am...WHY?!? I ask them and they say it was our fault, and we were supposed to be there at the boat 5 minutes early...NOBODY TOLD US THAT! Not when we signed up for the experience, and not in the follow-up email we received about it, which I'll attach below. So then they rush to call the boat captain to say to come back to the dock. You JUST called me 10 minutes prior and I said we were going on the experience, did you not communicate that with the boat staff? Clearly not. We end up jumping on the boat at 9:59 am after it had returned, so after all that hassle we were a minute early. No sorry from anyone, not even any acknowledgement from the boat staff. Long story short, this could easily be a 5-star hotel and experience if the hotel had a completely different staff, filled with people with more compassion, customers service skills, and a greater care for hospitality.

Great place to visit if you want a quiet stay away from Honolulu. Location central to other…read moreimportant spots in Hawaii, that offer great sandbar experience. Parking was affordable but limited if you come back to room late. The rooms need updating, bed needs new mattress and bathroom shower deep cleaning. Room service only by request, the plus side they have a laundry room. Our bathroom had very limited counter space, same for kitchenette. The best part was the morning complimentary banana bread. Most staff was very friendly and a few that were not helpful. Amazing view surrounding the resort.

Amazing location - a true Hawaiian Paradise. First, if this listing is up (VRBO)--just click NOW…read moreand book it, quickly before it is gone. We did soon after we saw it and were fortunate, it was a brand new listing and we turned out to be the FIRST tenants ever, and it turned out amazing. What a FIND! We initially looked in Waikiki (stayed there 7 trips before), but most of the nice places (with ocean views and reputable locations) were either way too pricy ($250 and up--ads up for an 11 day stay), plus most required $25 a day for parking (add in another $275), plus some had high management fees (one was $495) if through VBO. Others had WEAK Internet (if they listed Internet access at all (and I had to work early mornings and used Skype for my calls). Others had terrible reviews (cockroaches, sounds of traffic, poor service). I wasn't happy (and time was short--every time I looked I didn't find something). So, I started checking other locations. If I was off the strip then I wanted to stay on the east side if we headed north--since that's where the Polynesian Cultural Center was (by far the #1 best and true Polynesian experience) and I found THIS listing. The pictures looked good--but there were no reviews (I was the Guinee pig). The person I emailed was VERY responsive (usually within minutes), I got my questions answered and applied. We got it. Location The one bedroom apartment suite was located about 15 minutes south of the Polynesian Cultural Center off the main road. It took about 40 minutes from the airport (the distance wasn't far--but most roads were 35 mph). The photos showed the ocean, but said it was about 900 feet from the actual beach. It is actually at the end of a cul-de-sac "up" the hill off the main road (so it is quiet)... with a volcano behind it! It rises up the hill and above the other homes and is comparable to the 10th floor of a hotel with a view of the ocean! The view behind is of Hawaiian jungle (after the plush lawn). It takes up the entire ground floor of a nice home that the owners (from Illinois) were obviously very lucky to find (their dream home in Hawaii). The driveway is pretty steep, but at the top you can turn to the right into your own private garage. Facilities You enter through the garage (they have their items meticulously stored all around) and then you have your own code to enter the door. It enters a hallway with the bathroom on the right. The entire floor is serpentine stone (very nice) and even the bathroom back walls are covered with the same stone--very classy (there is even stone trim baseboard). BTW, the towels are thick and plush and there is GREAT water pressure and plenty of hot water. To the left is the big refrigerator (and they pre-stocked it with several bottles of fresh water), shelves with plates, and then the simple kitchen area. It has a nice four-person table (great for my laptop for my early calls)--we used the marble covered patio table for breakfast (and views). There is a nice living room with a TV, stereos and shelves with fun board games. To the left of the living room is a big bay window that looks into the Hawaiian jungle and a nice small yard. You feel enveloped in Hawaii! The couch folds into a bed and has memory foam (not one of the cheap roll outs). There are two large pocket doors that open into the bedroom--which has a large window and bay window that leads to the porch. The bed is AMAZING. It is a Sealy ($$$$) king size that is firm with a plush pillow top--as good as our king at home which cost thousands. The huge front patio (Lanai) overlooks coconut and banana trees and the ocean. It turned out to be perfect for breakfast (but pick up a little mosquito spray just in case). The rear patio is also nice and has a new barbecue. I clocked the Internet speed and the wi-fi was 46 mbps down and 11 mbps up--which was fantastic (and stable). There are also lots of TV stations and Netflix. There is a shared modern washing machine/dryer off the kitchen. Remember to open the door for the front-loading washer when done (they can mold in the Hawaiian humidity). You can occasionally hear the TV upstairs, but this is a house--so it's expected and feels like "home." It feels like the perfect, classy, immaculate beach house. It also feels like the real Hawaii--not the touristy crowds (yet it was still convenient to places we like to go). I came here with my wife and our young granddaughter. The owners live upstairs and occasionally left us little gifts--including a juicy pineapple outside our door. They were very responsive to anything we needed--including ideas for the best snorkeling and beaches close by. I rate this FIVE stars (would give it higher if possible). It is truly a Hawaiian Paradise and it was an incredible value as well. It is like an upscale "Hilton" home away from home. I HIGHLY recommend it!

When we stayed in Maui a couple years ago, we got sold on their vacation club presentation and…read moreended up purchasing a 6-day/5night package to stay at this resort in a studio room. We arrived early but we weren't able to check-in until 4pm. No biggie though because we dropped our bags off and did our grocery shopping while we waited for our room to be ready. From a hotel customer service standpoint, it was pretty good compared to Maui vacation club resorts. The pools and especially the waterslide are the highlights when it comes to amenities. The waterslide is way too much fun! Another amazing part is the lagoons that are steps away from the hotel. No waves, warm water, and super clean. Being so close to a nice beach is such a luxury! They have some cool activities during the day to win prizes, which was a cool way to break up the day. Outside of that, the hotel was just ok. We found the restaurants to be fine but not great. Mid food, hotel prices. That didn't stop us from dining there multiple times because the options in this area aren't abundant. While the hotel has a gym, there's no tennis courts or even a shuttle to take you to the nearby shopping center. If you are staying here, definitely rent a car. $45 for self parking per night though. I've been to this resort a couple of times, and the contrast from staying in a studio versus the 1 or 2-bedroom suites is night and day. The studio rooms are a bit dated and honestly just feels like a standard hotel room. The studio room has a small kitchen area but no stove and really small fridge. The bigger suites are definitely the way to go.

The Marriott ko olina is located on the west side of Oahu, near Disney Aulani and the Four Seasons…read more There are two dedicated lagoons on property, and a bunch of other great services! The rooms come with a kitchen stocked with plates, utensils, bowls, a coffee machine, and a hot water dispenser. Laundry is complimentary and on the 4th and 10th floor. They provide the detergent, if you run out just ask for more! If you enjoy exploring local food, the on-site options are somewhat limited. There are two restaurants. One is by the market / koi pond. The other is closer to the pool/beach where you can order items to-go. This same place also delivers food and drinks to the cabanas at the pool and by the lagoon. We thoroughly enjoyed this service when we rented out a cabana for the day! The market carries everything you can think of - from food basics like cereal, to souvenirs. Prices are what you'd expect at a resort. Since we had a car, we drove about 15 minutes to a nearby grocery store to stock up. They serve Starbucks, but it's not the full menu and the line can be long. I preferred grabbing coffee at the restaurant next door (Longhi's) -- I paid ~$8 for a latte with a dairy-free milk substitute and didn't have to wait in that long line which probably would've cost the same price. Shoutout to Chelsea for valeting our car when we arrived, helping with our luggage, and bringing extra bedding and towels. Traveling with young kids can be stressful, but her calm, friendly demeanor made a big difference and didn't go unnoticed. Andrew assisted us with check-in and answered a lot of my questions--he was very helpful. They have an in-app texting service was also convenient. It's only available from 7 a.m. to 7 p.m. I ended up messaging a couple times after hours not realizing it, and they were kind enough to respond the next morning! One thing to note: if you order any kind of delivery (ie. DoorDash, Uber, etc) - you'll need to pick it up yourself, as staff can't bring it to you. They have a bill changer by the valet area which was a game changer once we found out about it! Make sure to tip these folks, a lot of them are working very hard and showing up with so much love. Overall, this is a great option if you're looking for a "home away from home" experience on the west side of the island!

Been here a few times when I just want to get away. It has the pace I like (extremely relaxing)…read morewithout the crowd or price tag of my favorite Waikiki hotels. My kids like the complimentary breakfast because they have make-your-own waffles. The rooms are comfortable and clean. The fitness center and pool are basic, but perfect for a short get-away. Since it's connected to the mall, it's nice to shop around, watch a movie, and have a great dinner. Feels like a real vacation.

Great spot, area is nice & quiet There's a plaza literally right outside of the hotel There's a…read morecalifornia pizza kitchen ,Cheesecake Factory, Asian bbq spots, boba tea, plenty of shopping areas and even a movie theatre within walking distance from here too The hotel has complimentary breakfast buffet 6am-10am and the staff was always so sweet!! They kept the buffet area well stocked and very clean. There's a gym and pool , with pool being nice and shaded Our entire stay was great and room was very clean, I'd definitely stay again! Do yourself a favor and stay here, it's so convenient and don't forget to check out the supermarket in the plaza called, Foodland (thank me later!)

My husband and I are big fans of Embassy Suites, and have visited many different ones. This one in…read moreOahu has been by far the best one. This was our first time in Hawaii, so we figured if our hotel wasn't the best it would be ok, since we were not planning on spending much time in the hotel. It was such an amazing place and we got a great deal on it which made it even more amazing. As soon as you walk in, the front desk welcomed you, and you can tell they upkeep this hotel very well and take pride in their property. They do offer parking on the premises, however they do charge $40.00 a day, which i thought was pretty pricey but didn't have a choice we had rented a car. The girl at the front desk told us the area was safe and there is usually parking outside the hotel for free, we didnt pay for parking our whole stay! Our room was super clean , updated and super spacious! We got a call daily asking if we needed anything, you can get beach towels daily without issues as many as you like. The cook-to-order breakfast was simply AMAZING!! The food was great and the cooks are super nice and welcoming. The pool is a little on the smaller side but we didnt have the need to use it but its really nice. over all i would 100 percent stay here again. It was a wonderful experience and wonderful value! Mahalo!

The 2 bdrm suite is pretty spacious! We had two beds + a sleeper sofa which is perfect for a…read morekiddo. The room also had a mini fridge and microwave. The mini sink was convenient, but there's no sponge or soap to do dishes so keep that in mind. They also have complimentary breakfast which includes a made to order omelette station. There's a laundry room on the second floor. $5 to wash and $5 to dry. Parking is free on the street, or you could pay $40/night where you're pretty much guaranteed a spot in their parking lot. This was a great hassle free option! There are many restaurants and grocery stores nearby - but you could also order room service or have things delivered, too. Overall, this was a convenient place in Kapolei.