This practice is so darned good…read more I literally wish I had more opportunity to recommend them to people. They treat their patients like absolute gold, are compassionate, professional, and technically excellent. Office staff is unfailingly friendly, responsive and helpful. They should give classes on how to run a practice and hire good people.

Dr. West and his team are phenomenal. I especially had a wonderful experience with Ericka who…read moreshowed great attention to detail and kindness during my visits to have a root canal (from a different endodontist in a previous state I lived in) re-done. Ericka performed the majority of my initial appointment to prepare for my root canal, and it went by quickly and efficiently. She's a pleasure to talk to and she clearly explained my case and alongside Dr. West, explained the plan for the root canal My root canal performed by Dr. West was ENTIRELY pain free. I was very comfortable during the whole procedure and could tell that he was being very thorough. It is evident that he takes tremendous pride in his work, and he has a beautiful office and practice to show for it. It's definitely no accident that his team is comprised of the kind, communicative people I had the pleasure of interacting with; dental work/root canals can be stressful, but I never once felt stressed in his team's care. The billing department was simple to work with and handled my insurance seamlessly. Rio called me to assure all my information was correct and to had a quote of my bill in time for me to review before my appointment. She had clear numbers outlined for me and helped me devise a simple payment plan for my treatment. From walking in to leaving, my appointments here have been so smooth and professional. I was originally referred from my dentist at Stadium Dental and am so happy that I scheduled with Dr. West!

Dr Arash Niazi and his team are THE BEST! His skills as an endodontist are superb and his caring…read moreand warmth as a human being are first-rate. No pain after root canal yesterday!

I have had rough month at my current dentist. My dentist put a brand new bridge on and within…read moreminutes my tooth was aggravated and the pain was uncontrollable. My dentist referred me to Dr Niazi and they got me in immediately. My tooth was infected, Dr Niazi was amazing he was kind compassionate and very patient. My root canal turned into an injected jaw and the pain was unbearable. Dr Niazi did everything he could to make me feel better. He worked late and saw me on the weekends. He was honest, and very concerned. I wish he could do all my dental work. I will recommend him to all my friends and family. He is a Blessing.

My dentist referred me to be seen here for a root canal. I had a root canal Friday- which was…read morealready a stressful experience for me but the directions for the sedation were not clear and I took my sedation meds at the wrong time apparently. We made it through the root canal and I went home and slept. When I woke and my numbing had wore off, I was having intense pain still with cold that was lingering. I called the after hours line and the man I spoke with made me feel like it was no big deal. I asked if a root may have been missed, he said that's not possible(which I found to be a weird answer). He said I need to give it time and they would get back to me next week. He didn't specify a time, made no priority to get me scheduled. I asked if it would be Monday, he said he thinks the dentist who worked on me was not in till Tuesday. He told me that narcotic pain meds would not help my pain at all, only ibeprofen would. I was already taking max amount ibuprofen and Tylenol and still in so much pain. I insisted on stronger meds which he eventually agreed to. They do in fact help significantly. It's now Monday and I've been in pain all weekend and barely was able to sleep last night. I am supposed to wait till tomorrow I guess to hopefully hear from someone? I'm a mother and I work and this pain in my tooth has been going on for a couple weeks now and I'm just feeling so wore out from the care and the run around I feel like I'm getting. I have had other root canals and never had pain after. I called to get into the endodontist I went to for my last one because it was a much better experience overall. I'm giving two starts because the endodontist who worked on me was nice in person.

Beyond exceptional customer service. Made an appointment thinking I needed a root canal because an…read moreendodontist from another office told me I did. Much to my surprise, Dr. Tina Olsson told me it was only a broken filling that could be repaired. She even referred me to another awesome doctor that was able to fix my tooth. Even though I didn't have any dental work done here, I was very satisfied with my visit.

Very nice staff! Doctor is exceptionally sweet. Had work…read moredone, super nervous, she made me feel at ease! Alisha was phenomenal as well Very gentle and super nice! Will come back again to do more work

I never write reviews but my experience here was so disappointing that I feel like I need to share…read moreit. Earlier this week I had a consult to discuss bonding, which seemed to go well, and I signed a quote from the receptionist, Alicia, for around $1700 for everything. Two days later I received an email, rather than a call, stating that they had made a mistake. I was okay with paying a bit more if necessary, so I wasn't concerned until I saw that they had doubled the cost to $3500. Alicia never took direct accountability for quoting me the wrong amount, instead saying that she was "sorry that an inaccurate price was quoted" as if it wasn't her mistake. There have been a lot of minor issues, like rescheduling me last minute, that I have looked past because I understand that things happen, but the way this situation was handled showed a lack of care that is extremely disappointing.

I always have a great experience at Rosedale dental! My dental hygienist is so friendly and does an…read moreincredibly thorough job. Dr. Jang is kind and patient! He was able to help my daughter with a filling when she had previously had a very difficult time with a dental experience. I love how up front they always are about cost expectations. My mom has limited mobility and they go above and beyond to make sure that she is able to have appropriate dental care.

My family has been going to Dr. Jang for over 10 years. He and his staff are courteous,…read moreprofessional and most importantly, efficient. Dr. Jang is very good at explaining each step of the process and is focused on your comfort. I appreciate that he is also efficient, knowing that I want to get out of the chair and onto other things. The staff is equally amazing. They are engaging and easy to work with on scheduling changes. The waiting room is clean and stocked with current magazines and they have DVD's for kids to watch. For me it boils down to efficiency. My time is important, and Dr. Jang keeps his office rolling. Additionally, his calm demeanor is a welcome trait for anyone nervous to be in the chair. Your comfort is his priority.

A family member went in with tooth pain and had full X-rays done, but Dr. Marfo still seemed unsure…read morewhat was causing the problem. At first, he said he was 90% sure it was tooth #30. Then, during the same visit, he changed direction and said it might be another tooth. The diagnosis felt all over the place. He recommended pulling tooth #30, and if that did not solve the pain, possibly pulling another tooth next. That is extremely concerning when tooth removal is permanent. Thankfully, we got a second opinion. The new dentist and even his assistant immediately identified the real issue on the X-ray at the root area of the painful tooth. A root canal was needed, with no extractions required. If we had trusted Dr. Marfo's recommendation, my family member could have had teeth pulled unnecessarily, followed by bone grafts, post work, cost, and pain/suffering while the actual problem was left untreated. Based on this experience, I have no confidence in his judgment or treatment planning.

This office has very shady practices. They do not inform you the cost at the time of your visit…read more I went to get a picture of my tooth, which took about 10 minutes. I came back out to the front to schedule my next appointment. They informed me that my insurance was maxed. She advised me if I wanted to wait a few months until my insurance is renewed. I opted to do so because I couldn't afford to pay out of pocket. 2 weeks later, I received a bill in the mail for my visit. For some reason, they did not inform me in person that there would be a cost on top of my insurance. I called the billing department and asked why I wasn't I informed in person that there was going to be a cost? I would have refused service and waited if I had known. She immediately took off $100 off the bill. I told her it was still too much. She kept stating that they don't have to tell us the cost, that it was my responsibility to know my insurance and I need cover the cost. Her name was Marcia, a financial consultant. I asked for a manager, she stated she was the manager. I told her it was unlawful for them to not inform me of the cost. Washington state has a No Suprise Act, which requires a medical facility to give a "Good Faith Estimate" at the time of treatment. As soon as I brought up the law, she says "whatever, we'll just write it off" and hung up the phone. She was very rude and shows zero empathy to patients. They use greedy and shady tactics to make as much money as possible. They do not care for their patients

I had a very painful toothache and could not find a dentist anywhere in my area that could help me…read moreimmediately. Dr Khan treated me the same day and alleviated my pain. I'm very appreciative to her and her staff for helping me. Wendy was great for putting me at ease as well, I'm a cowardly dental patient. A professional office , mindful of fearful patients, and responsive to same day requests. I will be back.

I've been going to South Sound for several years. I've always been made to feel comfortable there…read moreand my experiences have always been positive. Dr Khan and her staff are great!

We came in for a consult for a partial root canal for our daughter. This has not been a pleasant…read moreexperience before today... the dentist did their best, and our first referral asked us to find someone else because our daughter (8) wouldn't stop crying because they scared her. Since then, she's been terrified of going back. My husband found Pla & Watts via referral, and there were big feelings leading up to this. We walked in and she was excited to see cocoa and tea to sip on while she waited... we got back into the office and she was so nervous she wouldn't even sit in the patient chair. Within minutes they had set her at ease, explaining how they would help with anesthesia, she wouldn't have to feel any needles, and didn't have to have a gas mask. We had dreaded this for WEEKS, wondering if she'd break down in tears and crying again - but they put her perfectly at ease and we had the best experience. She let them take x-rays, had a great chat with their staff, and we will be scheduling her procedures with them and I'll definitely be back!

Fabulous doctors n staff! Very meticulous and thoughtful treatment. I would highly recommend Dr…read morePla!