I have a feeling how ever this is articulated it won't be good enough so here it goes..
I have been in pain for weeks and my actual dentist kept insisting that I couldn't have been in as much pain as I said I was. They had me scheduled for the 21st to have a root canal done by a specialist that comes into their office but I knew I could not handle another week and a half of this pain, you know the pain where you no longer resemble a caring human?? Yea, that was me. so I started looking around and a friend sent me the link to Pla & Watts. (She isn't or hasn't been a patient) so I looked on Yelp and though there isn't a ton of ratings I figured I'd give them a call.
I don't know who I talked to when I called cause at that point I was so desperate I would have sold my soul to rid of the pain. Anyway, she was so wonderful and was empathetic and made me feel like she cared and didn't want me to stay in pain either so she was able to get me in at 6am 2 days after I called. Best decision I've made when it comes to dental.
Something about me, I HATE mornings and the dentist is really the last place I want to show up to when I'm barely awake. However, the second I walked into this place I felt like it was middle of the day and I was very welcomed. Jenny, the lady at the front desk was so kind and helpful. She pulled up what was left on my insurance and ran me through the cost so there was so shock after I was done.
Erin, was a breathe of fresh air that early in the morning. I literally signed my paper work and we were off running. Had a few quick x rays and then I was seated. She quickly gave me a run down of what was to come and since I was barely awake I was trying to process it all. But she got me set up and we were off. As we were in the process she explained everything in detail as it was happening so I wasn't left wondering what was going on. That eased what anxiety I carried in.
Dr Pla, this woman is a blessing and I'm not just saying this cause she ripped that very aggravated nerve out of my face. She was just a really genuine human and you can tell she loves her job and helping people not to mention I think she is a super morning person and funny!! She was very kind and caring and she worked so fast that it was over pretty much before I stopped shaking from the adrenaline of the numbing shots. Once she did that lovely cold test on my tooth I flinched so bad but she wasted no time jabbing me with the needles and making it stop. (I made that sound painful but it wasn't!) Speaking of... I didn't even feel the pokes cause she did a topical numbing first and shakes your cheek to distract your brain. Once I started numbing up I could have cried cause I had been in constant pain for weeks. If it wouldn't have been so awkward and covid time I probably would have hugged them all.
I was so happy and wide awake by 640 am this morning walking out of their office. Everyone at work was happy to have their very happy and playful Dee back! I may have even done a happy dance once my face wasn't numb and I didn't have ANY pain or discomfort from this morning. And you better believe after not eating much other than mashed potatoes for weeks I had the best burger for dinner!!
Thank you all again, if you are in need to a root canal and or have had a bad experience with one before this is the place to go, you won't regret it. I promise.
Update: Dr. Pla called at the end of her day to make sure I was ok with no discomfort ... who does that?!? That was awesome! read more