Dropped off our PC in November and did not hear anything from the shop until February. We called in…read moreDecember and January and were always told they were just very busy. After months of waiting, they still required the $100 bench fee before releasing the computer. We were also verbally told a discount would be provided due to the excessive delay, but when we asked about it we were told it would not be honored because of new ownership. I understand shops get busy and policies can change, but waiting three months for a diagnosis with no communication and then being told the promised discount would not be honored was extremely disappointing. Based on this experience, I would recommend reading other reviews before deciding to bring your computer here.

Anyone needing tech services please check out Ohio PC Solutions! They couldn't be more helpful or…read morehonest! I went there expecting to pay $350 for a screen replacement on a phone I didn't even want to keep but because I broke my screen and couldn't log in to access any apps to transfer the data I had to replace the screen or I would lose everything....so I thought! Luckily PC Solutions used a mouse to enter my code to log in and did the entire transfer to my new phone right there. He didn't even charge me for his time and effort and truly could have let me replace the screen for $350 and made money...and I would have never known any different. They transfered all of my content pics, messages, contacts, etc. I am forever thankful we have this little business in our town!

I was having a technological emergency that was negatively impacting my business. Even though it…read morewas a Friday on a holiday weekend, Joshua made a housecall and completely saved the day! Joshua was amazing. Not only was his expertise and knowledge remarkable, he also took the time to give valuable information that will save money for my business. No one can possibly ever be better than Joshua and The Computer Place! J.K.

From the owner: We've been open over 19 years, offering honest, dependable service translating technology so you…read morecan understand it and use it effectively. Computers like people have occasional physical and/or mental problems. We figure out what's wrong and fix the problems transparently. The computers we build are made to last a long time. Each system sold includes: data migration, training, delivery, and setup. We're also your local business technology consultants. We have experience designing and creating successful technology strategies for local businesses - from office file management to private networks. Everything we do, aims to tailor personal computing to your life & business. Our goal is to help you make the best use of technology during work and play. Thanks for keeping The Computer Place in mind! Joshua Parsons

My iPhone 6S (which I realize is virtually an antique) died. Best Buy couldn't do anything to power…read moreit up again, and told me I would lose all my Notes, texts, passwords, and many photos. They couldn't try replacing the battery so they recommended Frizzi's. I was so worried I would lose all of that stuff, but Frizzi's came through!! I'm so grateful! Also, since they could tell I was desperate, they could've charged me $500 and I probably would've paid it lol, but it was very reasonable. Definitely recommend!!

not impressed with customer communication. Someone leaves a text message on a landline number that…read moredoesn't have text capability. I call a week later to be told it was ready to be picked up the next day after I dropped it off. Not happy. Also not happy with my Screensaver being replaced with a Frizzi add. Ruth Homan

No integrity from this owner or due diligence phone had more damage when I picked up than when I…read moredropped it off wasn't sealed over 7 parts missing that were stolen and tar like glue distributed all over the back that caused hundreds of $ in damages horrible service and just unacceptable do not trust your device here this guy absolutely will rip you off. Snarky attitude without any remorse. Zero stars

The repair was fine to begin with but developed a small issue a couple weeks later. They refused to…read morewarranty the work and wanted to charge me again. After telling them this wasn't going to look good online they got upset and reluctantly offered to repair for free. At this point I didn't trust them with my phone. The conversation had gotten a little salty on their end by this time. So I paid over $200 for a repair that didn't take. I do not recommend this place. UPDATE we agree to disagree. You have a faulty product and I stand behind my original post. Had you not been so rude and condescending we may have worked out a solution.