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    Ohio PC Solutions

    Ohio PC Solutions

    (6 reviews)

    Dropped off our PC in November and did not hear anything from the shop until February. We called in…read moreDecember and January and were always told they were just very busy. After months of waiting, they still required the $100 bench fee before releasing the computer. We were also verbally told a discount would be provided due to the excessive delay, but when we asked about it we were told it would not be honored because of new ownership. I understand shops get busy and policies can change, but waiting three months for a diagnosis with no communication and then being told the promised discount would not be honored was extremely disappointing. Based on this experience, I would recommend reading other reviews before deciding to bring your computer here.

    Anyone needing tech services please check out Ohio PC Solutions! They couldn't be more helpful or…read morehonest! I went there expecting to pay $350 for a screen replacement on a phone I didn't even want to keep but because I broke my screen and couldn't log in to access any apps to transfer the data I had to replace the screen or I would lose everything....so I thought! Luckily PC Solutions used a mouse to enter my code to log in and did the entire transfer to my new phone right there. He didn't even charge me for his time and effort and truly could have let me replace the screen for $350 and made money...and I would have never known any different. They transfered all of my content pics, messages, contacts, etc. I am forever thankful we have this little business in our town!

    Quality, PC

    Quality, PC

    (7 reviews)

    My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

    If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

    Edutech Plus - itservices - Updated May 2026

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