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    Gibbons Troy L DDS

    1.0 (1 review)

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    8 months ago

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    Ronald P Martin, DMD

    Ronald P Martin, DMD

    1.0(1 review)
    8.4 mi

    I sent this letter to the office…read more To Whom It May Concern, My daughter had an appointment with your office on 05/06/21 for a consultation regarding her wisdom teeth being extracted. I was given your name as a referral from another dentist that I go to. I shared the information with my daughter who chose to schedule with you. She arrived to the appointment and was advised she had to pay for x-rays and for the consultation. My daughter thought the visit was going to be filed with my insurance. I believe the fees were $75 and $99. She called me because she did not have the money to pay for the services. I agreed to pay the fees but I had some questions about the fees. I was under the impression that the x-rays would be covered by my insurance company because I had just had x-rays at another dental office and they were covered. My daughter advised Jenna (I think that was her name) that I had some questions. My daughter states that Jenna's entire disposition changed. She was rude, annoyed, and flustered due to the fact that my daughter advised that I (her mother) had questions. I heard Jenna say "like I am not understanding...why does she need to talk to me....questions about what" I could not believe what I was hearing. My daughter said, my mother would like to speak to you. Jenna told my daughter to tell me to call the office. I called the office twice and it went to voicemail/automated system. My daughter said Jenna and the other staff were all sitting behind the desk talking to one another. My daughter went back to the desk to advise Jenna that I called but no one was answering the phone and this further infuriated her. I called again and someone answered the phone. I asked to speak to Jenna, the person stumbled over their words and said she is busy. I said, well she just asked me to call her so I am not understanding why she is busy. The person rudely said, what do you want to know? I asked, what kind of customer service is this....and before I could get the words out of my mouth, this person started raising her voice and talking over me. I disconnected the call. I called my daughter and advised her to leave. There can not be much disciplinary action being taken in your practice. If there were, this would have never happened. They did it because they know that nothing is going to happen. To get indignant and treat a customer like this over asking a question about x-rays..... I had to sit there for a minute. I could not believe that this happened....the blatant disrespect. Like my daughter was insignificant and I dare you ask our high class office about payment. I can only imagine what they told you in regards to this appointment slot....Oh, the patient could not pay so they left. I hope you will discuss this incident with your staff so that it does not happen to anyone else.

    From the owner: Specializing in: - Dentists…read more- Oral & Maxillofacial Surgery

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    Ronald P Martin, DMD
    Ronald P Martin, DMD
    Ronald P Martin, DMD

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    Tara Blvd Family Dentistry

    Tara Blvd Family Dentistry

    2.7(7 reviews)
    3.0 mi

    Very Bad Experience - Beware, Especially African-American Males…read more I went to Tara Dentist Office for a deep cleaning, and it turned into one of the worst dental experiences I've ever had. As the dentist was injecting the numbing medicine, I clinched my hands because it was painful. Instead of showing concern, he rudely said, "If you want to be put to sleep or get this done another way, you need to go to Buckhead." I asked why he would say something like that, because it's natural to brace yourself during pain. He got even more rude from there. At that point, I told him I could go to another dentist - I have great insurance and don't have to deal with being mistreated. I stood up, and he continued being disrespectful, saying, "Give him his money back." I went to the counter to get my refund and asked for all my medical records and x-rays to take elsewhere. While I was doing that, another Black man came out of the back complaining that the dentist was sticking him with a needle too forcefully. The dentist told him to leave too - just like he did to me. Then the dentist had the nerve to say he was calling the police. I told him to go ahead because he was the one who assaulted me. I walked to my car, and he ran outside, still on the phone with the cops, and took a photo of my license plate like that meant something. I do not recommend this dentist to anyone - especially African-American males. He clearly has an issue with us, and this kind of behavior is unacceptable. I will be filing an official complaint with the State Board and the National Dental Board. This entire situation was disturbing, unprofessional, and deeply upsetting.

    Excellent 1st visit. Appointment was at 9am for a general cleaning, I was in back by 9:20am and out…read morethe door by 10:30. Very professional, clean and most importantly quick! I am not Hispanic but they do have Spanish speaking staff and chairs without arms for those who are larger or need chairs without arms. Very small and quaint office I'm glad I went there. VERY PROFESSIONAL. FYI: there are about 10 parking spaces and 1 handicapped parking space. They are also open on Saturdays as well.

    Peachtree Oral & Facial Surgery

    Peachtree Oral & Facial Surgery

    3.9(10 reviews)
    18.2 mi

    Dr. Anderson and his team took care of both my mother-in-law with All-On-4 Dental Implants on both…read moreher upper and lower jaws and my father with multiple single implants. Dr. Anderson and his team are incredible! Everyone is so accommodating and kind! If you need dental implants or an oral surgeon in Peachtree City, Newnan, Tyrone, Senoia or surrounding areas, this is my only recommendation!

    Terrible office staff. When we got our written consultation I had to go back and forth several…read moretimes to find out what was included with the quote. The quote then stated that we could not use any insurance to help pay for the procedure. Then our insurance company would not pay the consultation because of the code used. They recommended an alternate code and even called the office and recommended they use this alternate code. I went back and forth via text with a Daisy in the office who was very incoherent and when I asked a question she would answer with something that had nothing to do with the issue at hand. In the end she was to bring it up with Dr. Anderson. I'm still waiting for him to contact me. I even told another Doctor about this issue and this Doctor told Dr. Anderson it looks like there's some type of misunderstanding here. Still no contact from Dr. Anderson. It looks like the ignore it and it will go away game. It sure does look like something else is going on here. With a good amount of people in the area that have Delta Dental, they surely know Delta Dental does not take the Dental code they used for the consultation. Why would I not be able to file a insurance claim even if I file the claim? I have filed a grievance with Delta Dental and will file with The State Insurance Commissioner and might even go to small claims court.

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    Peachtree Oral & Facial Surgery
    Peachtree Oral & Facial Surgery
    Peachtree Oral & Facial Surgery

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    Gibbons Troy L DDS - oralsurgeons - Updated May 2026

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