This Giant Eagle grocery store is located in the Millcreek Marketplace. My husband and I have shopped her multiple times for years. In the past, we shopped here for snack foods and beverages while on a road trip. The store was large and contained the usual departments of fruits, vegetables, pantry items, meats, seafoods, dairy products, beverages, snacks, prepared foods, baked goods, pet supplies, flowers, gift cards, etcetera. The store also had a pharmacy. During our checkout, the cashier interacted nicely with us. The prices were average. We like to use Giant Eagle's rewards program to earn perks on future purchases. During our most recent visit, we again purchased just snacks such as chocolates and drinks such as sodas. The prices were average. The checkout process went smoothly. read more

Giant Eagle - Exterior of store - Grocery Near Me - Erie, Pennsylvania

Well when I go to this particular store around7:30 am like I did today the bakery had 0 of the 4 items I needed and the deli employees need to learn customer service she was slicing meat and had just finished but would not slice lunchmeat for me she told me they were closed until 8 am this is ridiculous the store is open you are working DO YOUR JOB!!! This angered me so much and it's not the first time it's happened many times, that I am shopping somewhere else! For an active employee to refuse to slice a paying customer lunchmeat is ridiculous!!! I will never shop here again!! Some of the employees are very helpful but about 90% of them do not want to be bothered by customers and it's terrible I'm not the only one complaining I know manyk that stopped shopping at this store on interchange rd terrible customer service! read more

Giant Eagle - Giant eagle interchange rd - Grocery Near Me - Erie, Pennsylvania

I love the perks! I am able to save money on my gas. They have weekly specials on items that I often use.

We ordered cake for our daughter's wedding reception and I asked them to make a border that matched the hairpiece crown she wore for her wedding. Serena decorated the cake and she completely exceeded our expectations!! It was so beautiful I almost cried!! Phenomenal job and of course the cake was so delicious as Giant Eagle cakes always are! read more

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Absolutely terrible customer service. I had to go to the service desk due to a coupon not being applied at the self checkout and the woman was incredibly rude and told me it was my fault, even when I had evidence the coupon was clipped and under my account. She didn't even look up my account or anything, she just refused to believe me! It's called customer service for a reason?? I have had this issue before and all she did was give me a Giant Eagle card to scan which STILL didn't work. I wouldn't be surprised if she gets herself fired. Not to mention the staff are severely lacking in knowledge about their own stock. read more

The way they make you feel when you come into the store the greeter is what stands out in my memory his warm smile and friendly demeanor made people want to come back again and again read more

I love giant eagle I'm there 3 to 4 times a week. It's where I buy all of my groceries. The food is fresh and there's always so much to choose from however, this year I was extremely disappointed in the bakery for not offering the apple dumplings.... it is a family tradition for us every year. I actually called the bakery to see if I could even special order them. They said they would call me back, but I never received a call back. Not understanding why they would take away a bakery Favorite, or why I was not even given the option to special order them. Very disappointed. read more

New store. Nice layout. Six beers on tap, which is always a plus. Growler fill prices are great! Have enjoyed the pizza from hot foods and the deli has a nice variety of meats and cheeses. Also get the bonus of fuel perks! read more

Giant Eagle - the entrance to a giant eagle stadium - Grocery Near Me - Erie, Pennsylvania

You would think since this is a brand new location they would be staffed properly in the checkout lines but they aren't. It is very poor management for not having enough people staffing the lines to check out. If things don't change at this location they will be sure to go out of business read more

Cashiers are great. the management is rude. A old lady with short blonde haircut followed us around to tell us multiple times that they closed at 9. It wasn't even close to closing. She was ignorant and i spoke to the manager and he walked away with our a care. read more

I HATE the way its set up trying to find anything. Its pricey and set up stjpid even its redbox is outside in the rain probbly.one of the worst set up giant eagles I have ever been too. read more

I don't understand if the customer service desk is supposed to open at 8:00 Why when the worker name Ron works he never opens on time. It's 8:05 am and I (customer) have to call the store while I'm in line letting whomever know we were waiting. Very RUDE and never even apologize read more

Great variety and layout! The fuel perks are extremely nice and why I choose to shop here! The cafe is a great place to grab a quick snack, but the only thing is the staff at the cafe always seem a bit disgruntled and unhappy. But other than that great store! read more

closest to my home. clean store BUT poor check outs. last few visits I have noticed on my receipt that I was double charge for same items and then yesterday bought coconut oil (expensive) and noticed that I was charged for the oil but it was never packed - got home and found I didn't have!!! Also, I was double charged for 'power greens' (again expensive). I placed a call to customer service and got no where with the inexperienced person that answered the phone!! I will not be returning to any giant eagle grocery store nor will I be continuing with their pharmacy. I spend good hard earned money weekly/monthly at this store. If they can't appreciate a good customer then I will not waste my time or money there again. read more